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Remote Customer Support Jobs in Naples, FL (NOW HIRING)

HelloTeam

Customer Support Specialist

Naples, FL · Remote

$18.50 - $24.75/hr

This role is responsible for delivering end-to-end client support, combining high-quality customer ... This is a remote position and will require working from home. Powered by JazzHR i32upsVOOl

HelloTeam

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

This role is responsible for delivering end-to-end client support, combining high-quality customer ... This is a remote position and will require working from home.

FYIsoft, Inc.

Customer Support Representative

Naples, FL · On-site +1

$75K - $85K/yr

Naples, FL (Remote considered) Employment Type: Full-Time Salary Range: $70,000 - $85,000 About the ... Support internal and external audits with organized documentation and clear explanations of ...

Liveops

Remote Customer Service Agent

Bonita Springs, FL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Naples, FL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Representative

Naples, FL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HMG Careers

Remote Customer Service and Sales

Naples, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Liveops

Remote Spanish Bilingual Customer Service

Naples, FL · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

FYIsoft, Inc.

Manager, Client Success

Naples, FL · On-site +1

$85K - $100K/yr

Naples, FL preferred | Remote considered for the right candidate Compensation: $85,000 - $100,000 ... Experience with CRM/support tools (e.g., HubSpot, Salesforce, Zendesk) for tracking client ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Naples, FL

Remote Customer Support information

See Naples, FL salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote customer support in Naples, FL is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $24.90 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Naples, FL?

The most popular types of Customer Support jobs in Naples, FL are:

What are popular job titles related to Remote Customer Support jobs in Naples, FL?

For Remote Customer Support jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Naples, FL look for?

The top searched job categories for Remote Customer Support jobs in Naples, FL are:

What cities near Naples, FL are hiring for Remote Customer Support jobs?

Cities near Naples, FL with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Naples, FL as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $45,392 per year, or $21.8 per hour.

Customer Support Specialist

The Hello Team

Naples, FL • Remote

$17 - $22.75/hr

Full-time

Re-posted 6 days ago

Job description

About HelloTeam: HelloTeam is at the forefront of transforming HR technology to empower businesses with innovative solutions for enhanced employee engagement and operational efficiency.

Position Summary: This role is responsible for delivering end-to-end client support, combining high-quality customer service with platform training and implementation guidance. Serving as a primary point of contact, this individual supports clients through onboarding, ongoing use, and issue resolution to ensure a successful experience with the platform.

The specialist collaborates cross-functionally to address escalations, documents all interactions and progress within the system, and helps drive client adoption and satisfaction. Success in this role requires strong communication skills, the ability to manage multiple priorities, and a proactive, solutions-oriented approach to both support and client enablement.

Responsibilities Include:

  • Handling inbound and outbound communications (phone, email, and support requests)
  • Support client onboarding and implementation by conducting training sessions, guiding clients through platform setup and configuration, and ensuring alignment with best practices.
  • Troubleshooting platform-related issues, and providing clear, timely resolutions.

If you have the attributes, skills, and experience listed below, we want to hear from you!

  • 1-3+ Year of experience in a Customer Support role
  • Customer service and communication skills including business writing
  • Software and environment trouble-shooting and diagnostic skills
  • Solid understanding of basic computer functions and ability to teach/train users
  • Experience supporting Software As A Service preferred (Not Required)
  • Strong oral and written communications skills
  • Excellent organizational, problem solving and communications skills
  • The ability to work independently and balance multiple priorities
  • Team player, resourceful, flexible

Preferred Skills:

  • Previous professional customer and/or technical support experience
  • Previous Paychex Flex experience preferred (Not Required)

Education and Experience:

  • An Associate's or Bachelor's degree in Communications, Business Administration, or similar course of study is preferred (Not Required)

Remote Position:
This is a remote position and will require working from home.

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