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Customer Support Associate Jobs in Forney, TX (NOW HIRING)

Support Associate

Dallas, TX ยท On-site

$16.75 - $21.75/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Support Associate

Dallas, TX ยท On-site

$16.75 - $21.75/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Customer Support Representative

Grand Prairie, TX ยท On-site

$15.25 - $20.75/hr

Customer Support Representative Job details General information Entity Safran is an international ... Associate or Bachelor's degree in Business Administration, Supply Chain, Aviation Management, or ...

Support Associate - Soma

Rockwall, TX ยท On-site

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Store Customer Support

Plano, TX ยท On-site

$14.50 - $16.75/hr

Description Sales Associate II Lamps Plus, the nation's largest lighting retailer, has a company ... Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the Sales ...

Support Associate - Soma

Dallas, TX ยท On-site

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Dallas, TX ยท On-site

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Chico's

Dallas, TX ยท On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Rockwall, TX ยท On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Rockwall, TX ยท On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Grand Prairie, TX ยท On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Chico's

Rockwall, TX

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Rockwall, TX ยท On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Garland, TX ยท On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Dallas, TX ยท On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Plano, TX ยท On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Rockwall, TX ยท On-site

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Chico's

Dallas, TX ยท On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Showing results 21-40

Customer Support Associate information

See Forney, TX salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer support associate in Forney, TX is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.77 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Forney, TX?

The most popular types of Customer Support jobs in Forney, TX are:

What are popular job titles related to Customer Support Associate jobs in Forney, TX?

For Customer Support Associate jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Forney, TX look for?

The top searched job categories for Customer Support Associate jobs in Forney, TX are:

What cities near Forney, TX are hiring for Customer Support Associate jobs?

Cities near Forney, TX with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,506 per year, or $18 per hour.

Client Support - Associate (Hybrid)

Dallas, TX โ€ข On-site

Kforce Technology Staffing
IT Servicesย โ€ขย 1 - 5K employees

$17.50 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Key responsibilities

  • Handle complex and escalated issues from representatives and customers.

  • Provide support to clients in various aspects of their business, including brokerage operations, advisory accounts, transfers, and direct business.

  • Utilize CRM tools to accurately record each call and assist callers independently within the team.


Job description

RESPONSIBILITIES:
A client with Kforce is seeking a Client Support - Associate to join their team in Dallas, TX. This is a unique opportunity to join our team to deliver world class customer service to our clients and maintain their loyalty to our industry-leading business platform.
Responsibilities:
* Quickly and thoughtfully handle complex and escalated issues from representatives and customers
* Provide high quality support to our clients in all aspects of their business including brokerage operations, advisory accounts, transfers, direct business, etc.
* Provide support to our clients with the navigation while using various systems associated with the broker-dealer
* Maintain minimum call handling requirements and quality review scores while adhering to assigned work schedule
* Utilize the CRM (Client Relationship Management) tool to accurately record each call
* Work independently within the team to assist callers without requiring outside help
* Participate in off-phone projects as required
* Provide training support both internally and externally
* Show an understanding of the financial services industry and our role in it
* Complete other duties as assigned
REQUIREMENTS:
* 3+ years of proficiency with Microsoft Office
* 2+ years of Banking or Financial Services experience
* 2+ years of customer focused experience
* Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills
* Passion for providing a world class customer service experience to clients
Our top performers share the following traits:
* Customer service champion; willing to go the extra mile to meet our clients' needs
* Flexible and adaptable to change
* Courteous and empathetic to client concerns
* Superior listening skills
* Positive role model to colleagues
* Highly responsive to coaching and training
* Independent; able to work and resolve complex issues with minimal guidance
* Ability to learn quickly and multi-task effectively in a fast-paced environment
* Team player attitude
* Energetic and results-oriented
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

Kforce logo

About Kforce

Sourced by ZipRecruiter

Kforce is a professional staffing services firm that is located in Tampa, Florida, US. Operational since 1962, it specializes in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. Kforce operates within various industry sectors such as healthcare, financial services, communications, and government. Their mission is to have a meaningful impact on all the lives they serve, with a focus on integrity, respect, and trust.

Industry

It services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US