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Customer Support Associate Jobs in Edison, NJ (NOW HIRING)

AM Best Company

Customer Support Specialist

Oldwick, NJ · Hybrid

$19.75 - $26.50/hr

Customer Support Services provides first-level phone and e-mail support to current customers ... Associate's Degree preferred Minimum 2 to 4 years prior Customer Service experience required ...

A.M. Best

Customer Support Specialist

Oldwick, NJ · Hybrid

$19.75 - $26.50/hr

Customer Support Services provides first-level phone and e-mail support to current customers ... Associate's Degree preferred * Minimum 2 to 4 years prior Customer Service experience required

Jill Frisch

Customer Support Specialist

Jersey City, NJ · Remote

$21 - $29/hr

The Customer Support Specialist team serves as a single point of contact for our strategic ... Bachelors Degree, Associates degree, or comparable experience preferred Condition of Employment ...

Saks OFF 5TH

Support Associate

Elizabeth, NJ · On-site

$17 - $22.25/hr

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

Trade Support Associate Location: New York, NY Salary: $85,000 - $110,000 THE OPPORTUNITY Group One ... and customer service to employees at all levels of the company. WHO WE ARE We are committed to ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

Trade Support Associate Location: New York, NY Salary: $85,000 - $110,000 THE OPPORTUNITY Group One ... and customer service to employees at all levels of the company. WHO WE ARE We are committed to ...

Elara Caring

Business Support Associate

Paterson, NJ

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Paterson, NJ · On-site

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Paterson, NJ · On-site

$18 - $19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Passaic, NJ · On-site

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Elara Caring

Business Support Associate

Passaic, NJ

$19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... Provide exceptional customer service to patients, caregivers, and internal teams * Answer, route ...

Northwell

Ancillary Support Assoc

Staten Island, NY

$26.11 - $28.04/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Northwell

Ancillary Support Assoc

Staten Island, NY

$18.25 - $25/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Northwell

Ancillary Support Assoc

Staten Island, NY · On-site

$26.11 - $28.04/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Northwell Health

Ancillary Support Assoc

Staten Island, NY · On-site

$18.25 - $25/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

The Trade Support Associate will work closely with our traders and other departments. We desire a ... and customer service to employees at all levels of the company.WHO WE AREWe are committed to ...

Northwell

Ancillary Support Assoc

Staten Island, NY

$18.25 - $25/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Northwell Health

Ancillary Support Assoc

Staten Island, NY · On-site

$18.25 - $25/hr

Performs a variety of clerical duties supporting Emergency Room registration. Job Responsibility * * Greets, interviews and registers Emergency Room patients or representative. * * Verifies all ...

Tory Burch

Support Associate

Elizabeth, NJ · On-site

$17 - $22.25/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Edison, NJ

Customer Support Associate information

See Edison, NJ salary details

$12

$20

$29

How much do customer support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support associate in Edison, NJ is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.89 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Edison, NJ?

The most popular types of Customer Support jobs in Edison, NJ are:

What are popular job titles related to Customer Support Associate jobs in Edison, NJ?

For Customer Support Associate jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Edison, NJ look for?

The top searched job categories for Customer Support Associate jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Customer Support Associate jobs?

Cities near Edison, NJ with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $43,102 per year, or $20.7 per hour.

Customer Support Specialist

AM Best Company

Oldwick, NJ • Hybrid

$19.75 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits Summary
  • Flexible and hybrid work arrangements
  • Paid time off/Paid company holidays 
  • Medical plan options/prescription drug plan
  • Dental plan/vision plan options
  • Flexible spending and health savings accounts
  • 401(k) retirement savings plan with a Roth savings option and company matching contributions
  • Educational assistance program
Overview

The Customer Support Specialist is responsible for providing timely responses for all inquiries to the department. Customer Support Services provides first-level phone and e-mail support to current customers, prospective customers and consumers on a daily basis. In addition, there are administrative tasks assigned to each Specialist. B2B products and services are mainly subscription-based online publications along with some print reference publications.

Responsibilities

Answer daily flow of inbound calls ensuring timely accurate responses to all inquiries Occasionally input orders or requested minor changes into internal billing/fulfillment system Create new customer accounts and process account maintenance requests Assist consumers/customers with web site navigation and e-commerce transactions Complete daily administrative tasks Escalate complex customer issues for resolution to the Client Services Team Leader Participate in special projects or other related duties as assigned by manager

Qualifications

Associate's Degree preferred Minimum 2 to 4 years prior Customer Service experience required Insurance industry experience preferred Bilingual (English/Spanish) a plus, but not required

Skills Excellent interpersonal, customer service skills, including outstanding phone etiquette, positive attitude, professional courtesy, and active listening Effective communication skills, both written and verbally Excellent organization and time management skills Ability to quickly learn and retain detailed information about products and web site navigation Willingness to take direction Ability to work independently and as part of a team Strong technical skills, computer/internet literacy including MS Office Suite and customer management tools Regular and reliable attendanceEmployment Type: OTHER

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