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Customer Support Jobs in Edison, NJ (NOW HIRING)

Customer Support

Manhattan, NY

$19.75 - $26.50/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Customer Support Agent

Jersey City, NJ · On-site

$19.50 - $26/hr

The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026. Key Responsibilities: * Provide responsive, professional ...

Customer Support Specialist

New York, NY · On-site

$19.75 - $26.50/hr

1stDibs is seeking a Customer Support Specialist. You will be tasked with assisting consumers, Trade clients, and dealers with a variety of questions and concerns in an efficient and timely manner.

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions ...

New

Be Seen First

- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the TWST Events customer experience and the first point of contact for every service request through ...

Be Seen First

- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the TWST Events customer experience and the first point of contact for every service request through ...

Customer Support Coordinator Company Overview HireFrontier is a full-service staffing and recruitment firm that partners with growing organizations across multiple industries to connect them with ...

Customer Support Specialist

New York, NY

$19.75 - $26.50/hr

Customer Support Specialist Are you the kind of person who genuinely enjoys solving problems, and wants to do it inside a company that's moving fast? Do you want to shape a function as it's being ...

New

Customer Support Coordinator Company Overview HireFrontier is a full-service staffing and recruitment firm that partners with growing organizations across multiple industries to connect them with ...

Customer Support Specialist

New York, NY · On-site +1

$60K - $80K/yr

Position Overview We're seeking a Customer Support Specialist to own frontline (L1) support for Medsender. You'll help customers navigate workflows, resolve common issues, and triage product bugs for ...

Customer Support Specialist

New York, NY · On-site

$24.50 - $27/hr

As 1stDibs' newest Customer Support Specialist, you will provide a seamless purchasing experience, ensuring all details of an order are executed with the highest level of service. We are looking for ...

Customer Support Associate

New York, NY · On-site

$52K - $70K/yr

Deliver exceptional customer support via phone and email, ensuring prompt and accurate responses that align with Pilot's high-quality and customer-centric standards. * Serve as the first point of ...

Customer Support Specialist

New York, NY

$19.75 - $26.50/hr

Customer Interaction & Support * Respond promptly to customer inquiries via phone, email, and other communication channels, providing accurate and timely information. * Handle and resolve customer ...

New

Customer Support Specialist

New York, NY · On-site

$19.75 - $26.50/hr

You will work alongside our customer support manager, technology teams, and product owners to help solve customers' product and integration issues. We provide a low-latency, high-throughput ...

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Customer Support information

See Edison, NJ salary details

$12

$19

$29

How much do customer support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for customer support in Edison, NJ is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.63 per hour, depending on experience, location, and employer.

How do Customer Support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the work of customer support?

Customer support involves assisting customers with inquiries, troubleshooting issues, and providing information about products or services. Support agents often communicate via phone, email, or chat and use tools like customer relationship management (CRM) software to track interactions and resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Customer Support representative, and why are they important?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the highest paying customer service jobs?

High-paying customer service roles include customer support managers, technical support specialists, and client services directors, often requiring advanced skills, industry experience, and sometimes certifications. These positions typically offer higher salaries due to increased responsibilities, technical expertise, and leadership duties.

What jobs pay 4000 a week without a degree?

Customer support roles typically do not pay $4,000 a week without advanced skills or management responsibilities. High-paying jobs in this field usually require extensive experience, specialized knowledge, or supervisory positions. Most roles offering such high weekly pay are in sales, real estate, or entrepreneurial ventures rather than standard customer support positions.

What do customer support representatives do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

How can I make 2000 a week working from home?

Customer support roles can pay $2000 or more per week if you work full-time, handle high-volume or specialized support, and have strong communication skills. Earning this amount often requires experience, excellent performance, and sometimes working for companies that offer premium or overtime pay. Building skills in technical support, using CRM tools, and maintaining a consistent schedule can help increase earning potential.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Edison, NJ? The most popular types of Customer Support jobs in Edison, NJ are:
What are popular job titles related to Customer Support jobs in Edison, NJ? For Customer Support jobs in Edison, NJ, the most frequently searched job titles are:
What cities near Edison, NJ are hiring for Customer Support jobs? Cities near Edison, NJ with the most Customer Support job openings:
Infographic showing various Customer Support job openings in Edison, NJ as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,333 per year, or $19.9 per hour.
Customer Support

$19.75 - $26.50/hr

Other

Posted 22 days ago


Job description

Responsibilities

CLIENT WORK

  • Support HR Consultants, who act as Team Leads for 2-3 E|H clients
  • Edit and update key HR documents
  • Deliver polished final product on or before deadline
  • Research HR or legal policies where clarification is needed
  • Continually pursue own education regarding new concepts, policies or legislation
  • Apply meticulous attention to detail; Bring ownership mentality to our clients’ risk
  • Prepare templates and questionnaires for documents, as needed
  • Prepare training materials, presentations, and other supporting visual resources consistent with Empowered Hospitality branding
  • Support reporting and statistical analysis of E|H by building and generating reports, analyzing reports, suggesting means of collecting and analyzing data to meet client needs
  • Perform comparative analysis of benefit programs, HRIS platforms, Payroll providers, LMS, and other hospitality systems
  • Administer weekly hours tracking and reporting, and associated tasks
  • Contribute to overall organization of E|H document storage, systems and tools

Support new client onboarding process by:

  • Assist with New Client Checklist
  • Conduct hands-on audits, including I-9 forms, employee documents, legal postings, wage & hour compliance, and other compliance topics, as directed
  • Scan employee files into storage platform