ZipRecruiter

Log In

1

Customer Support Jobs in Wayne, NJ (NOW HIRING)

Empowered Hospitality

Customer Support

Manhattan, NY

$19.75 - $26.50/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Empowered Hospitality

Customer Support

New York, NY · On-site

$19.75 - $26.50/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

BettingJobs

Customer Support Agent

Jersey City, NJ · On-site

$19.50 - $26/hr

The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026. Key Responsibilities: * Provide responsive, professional ...

TWST Events

Customer Support Specialist

New York, NY · On-site

$25 - $30/hr

- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the TWST Events customer experience and the first point of contact for every service request through ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions ...

Team 653 INT

Customer Support Specialist

Manhattan, NY

$19.75 - $26.50/hr

The Customer Support Specialist is responsible for assisting customers with questions, account concerns, product information, and general troubleshooting. The successful candidate will communicate ...

Solve Intelligence

Customer Support Specialist

New York, NY · On-site

$19.75 - $26.50/hr

Customer Support Specialist Are you the kind of person who genuinely enjoys solving problems, and wants to do it inside a company that's moving fast? Do you want to shape a function as it's being ...

RADAR

Customer Support Specialist

New York, NY · On-site

$35 - $55/hr

ABOUT THE JOB We are seeking two dedicated Customer Support Specialists with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid ...

RADAR

Customer Support Specialist

New York, NY · On-site

$19.75 - $26.50/hr

ABOUT THE JOB We are seeking two dedicated Customer Support Specialists with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid ...

Medsender

Customer Support Specialist

New York, NY · On-site +1

$60K - $80K/yr

Position Overview We're seeking a Customer Support Specialist to own frontline (L1) support for Medsender. You'll help customers navigate workflows, resolve common issues, and triage product bugs for ...

Bluevine - US

Customer Support Associate

Jersey City, NJ · On-site

$23/hr

About the Role Our Customer Support team members are passionate about serving others, client-focused, and dedicated to helping small business owners succeed. As a Customer Support team member at ...

RADAR

Customer Support Specialist

New York, NY · On-site

$19.75 - $26.50/hr

ABOUT THE JOB We are seeking two dedicated Customer Support Specialists with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid ...

Culinary Depot

Customer Support Coordinator

Ramsey, NJ · On-site

$25 - $33/hr

Role Summary We are hiring a Customer Support Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with customers ...

next page

Showing results 1-20

All JobsCustomer Support JobsCustomer Support Jobs in Wayne, NJ

Customer Support information

See Wayne, NJ salary details

$11

$19

$27

How much do customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support in Wayne, NJ is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.72 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Wayne, NJ?

The most popular types of Customer Support jobs in Wayne, NJ are:

What are popular job titles related to Customer Support jobs in Wayne, NJ?

For Customer Support jobs in Wayne, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Wayne, NJ look for?

The top searched job categories for Customer Support jobs in Wayne, NJ are:

What cities near Wayne, NJ are hiring for Customer Support jobs?

Cities near Wayne, NJ with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Wayne, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,597 per year, or $19 per hour.

Customer Support

Empowered Hospitality

Manhattan, NY

$19.75 - $26.50/hr

Full-time

Re-posted yesterday

Job description

Responsibilities

CLIENT WORK

  • Support HR Consultants, who act as Team Leads for 2-3 E|H clients
  • Edit and update key HR documents
  • Deliver polished final product on or before deadline
  • Research HR or legal policies where clarification is needed
  • Continually pursue own education regarding new concepts, policies or legislation
  • Apply meticulous attention to detail; Bring ownership mentality to our clients’ risk
  • Prepare templates and questionnaires for documents, as needed
  • Prepare training materials, presentations, and other supporting visual resources consistent with Empowered Hospitality branding
  • Support reporting and statistical analysis of E|H by building and generating reports, analyzing reports, suggesting means of collecting and analyzing data to meet client needs
  • Perform comparative analysis of benefit programs, HRIS platforms, Payroll providers, LMS, and other hospitality systems
  • Administer weekly hours tracking and reporting, and associated tasks
  • Contribute to overall organization of E|H document storage, systems and tools

Support new client onboarding process by:

  • Assist with New Client Checklist
  • Conduct hands-on audits, including I-9 forms, employee documents, legal postings, wage & hour compliance, and other compliance topics, as directed
  • Scan employee files into storage platform

Apply