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Remote Samsung Technical Support Jobs in Edison, NJ

Call Center Representative (Technical Support) Location: Remote Duration: 6 Months (Possibility of Extension) Anticipated Start Date: ASAP (Please note this is the target date and is subject to ...

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Senior Technical Support Engineer

New York, NY · On-site +1

$105K - $125K/yr

... remote employees onsite once a quarter. The Support team at Alloy is a group of curious ... What you'll be doing The Senior Technical Support Engineer is a highly experienced support ...

The Technical Analyst provides first-level technical support to end users by troubleshooting IT ... The analyst will support users by phone, email, chat, and remote support tools while managing ...

Technical Service Manager

New York, NY · On-site +1

$90K - $105K/yr

This is a fully remote position, with up to 50% travel to customer sites across North Americ a ... Customer Support & Account Management * Develop a trusted advisor relationship with customer ...

About the role We're looking for a Support Engineer to join our team and support large global ... This role is for someone technical, curious, and service-oriented, who wants to be close to ...

About the role We're looking for a Support Engineer to join our team and support large global ... This role is for someone technical, curious, and service-oriented, who wants to be close to ...

About the role We're looking for a Support Engineer to join our team and support large global ... This role is for someone technical, curious, and service-oriented, who wants to be close to ...

Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has ...

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Remote Samsung Technical Support information

See Edison, NJ salary details

$14

$26

$46

How much do remote samsung technical support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote samsung technical support in Edison, NJ is $26.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Samsung Technical Support vs Remote Apple Technical Support?

AspectRemote Samsung Technical SupportRemote Apple Technical Support
Required CertificationsSamsung Certified Technician, basic IT skillsApple Certified Support Professional (ACSP), basic IT skills
Work EnvironmentRemote, customer service, troubleshootingRemote, customer service, troubleshooting
Industry UsageElectronics, consumer devicesElectronics, consumer devices

Both roles involve remote customer support for consumer electronics, requiring similar certifications and work environments. The main difference lies in the specific brand expertise—Samsung vs Apple—catering to different customer bases and product lines.

Does Samsung offer technical support?

Samsung provides technical support for its products through various channels, including online chat, phone support, and authorized service centers. For technical support roles like Remote Samsung Technical Support, employees typically assist customers with troubleshooting and product issues remotely using diagnostic tools and knowledge of Samsung devices. Certification and technical skills are often required for these positions.

What are popular job titles related to Remote Samsung Technical Support jobs in Edison, NJ?

For Remote Samsung Technical Support jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Samsung Technical Support jobs in Edison, NJ look for?

The top searched job categories for Remote Samsung Technical Support jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Samsung Technical Support jobs?

Cities near Edison, NJ with the most Remote Samsung Technical Support job openings:

Infographic showing various Remote Samsung Technical Support job openings in Edison, NJ as of August 2026, with employment types broken down into 85% Full Time, and 15% Temporary. Highlights an 100% Remote job distribution, with an average salary of $56,089 per year, or $27 per hour.

Technical Support - Remote

BCForward

New York, NY • Remote

$13 - $14/hr

Contractor

Medical, Dental, Vision

Posted 11 days ago


Job description

BCforward is currently seeking a highly motivated Call Center Representative for an opportunity!


Job Title: Call Center Representative (Technical Support)


Location: Remote


Duration: 6 Months (Possibility of Extension)


Anticipated Start Date: ASAP

(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)


Job Type: Contract


Pay Rate: $14/hr

(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).


Work Schedule:

Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9:00 p.m. Central Time.


About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.


Job Description

We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service, call handling, and help desk software and a proven ability to resolve basic inquiries, document interactions, and route requests accurately.


Responsibilities:

Answer telephones and respond to basic customer questions using established methods provided in training. Forward calls to appropriate personnel as needed.

Record calls in account history with inquiry results and initiate required confirmations.

Process customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.

Use help desk software and telephone technology to log, track, and resolve tickets per procedure.


Required Skills & Qualifications:

High school diploma or G.E.D.

One or more years of customer service or other telephone experience.

Experience working with organizational functions and personnel.

Proficiency with computer software and telephone technology.

Skilled in the use of help desk software, including experience with a Technical Help Desk.


Preferred Skills:

Basic business and analytical problem-solving skills.

Clear written and verbal communication skills.

Ability to follow oral and written directions.


Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.


BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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