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Customer Support Associate Jobs in Alberta (NOW HIRING)

(CAN) Claims

Slave Lake, AB · On-site

CA$17.45/hr

This role works closely with vendor partners, associates, and customers to secure appropriate credits, maintain inventory control, and support smooth store operations. By combining strong attention ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Stock Unloader Associate

Calgary, AB · On-site

CA$16.15/hr

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Stock Unloader Associate

Edmonton, AB · On-site

CA$16.15/hr

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Stock Unloader Associate

Okotoks, AB · On-site

CA$16.15/hr

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working a job-you're joining a team where growth, customer connections, fashion, and comfort are at the core.

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Showing results 21-40

Customer Support Associate information

See Alberta salary details

$8

$17

$26

How much do customer support associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer support associate in Alberta is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Alberta?

The most popular types of Customer Support jobs in Alberta are:

What job categories do people searching Customer Support Associate jobs in Alberta look for?

The top searched job categories for Customer Support Associate jobs in Alberta are:

What cities in Alberta are hiring for Customer Support Associate jobs?

Cities in Alberta with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,867 per year, or $17.7 per hour.

Retail Customer Service Representative

The Brick

Red Deer, AB

Full-time

Medical, Dental

Re-posted 19 days ago


Job description

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! 


  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support 
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned   

  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs    
  • Flexibility to work all shifts, including evenings and weekends, as required   

  • A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com