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Customer Support Assistant Jobs in Indiana (NOW HIRING)

American Suburban Utilities, Inc.

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Customer Service and Billing Assistant

West Lafayette, IN · On-site

$18 - $22/hr

Customer Support: * * Handle customer interactions in person and on the phone which could include bill amounts, usage discrepancies, and payment history. * Post customer payments daily and assist ...

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Customer Support Assistant information

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$12

$18

$26

How much do customer support assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer support assistant in Indiana is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Customer Support jobs in Indiana? The most popular types of Customer Support jobs in Indiana are:
What cities in Indiana are hiring for Customer Support Assistant jobs? Cities in Indiana with the most Customer Support Assistant job openings:
Infographic showing various Customer Support Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,650 per year, or $18.6 per hour.

Customer Service Assistant

HRS Talent Solutions

Indianapolis, IN • On-site

$16.50 - $22.75/hr

Other

Re-posted 5 days ago

Job description

About the job Customer Service Assistant
Customer Service Assistant
Entry-Level Customer Support & Service Coordination Role
About the Role
We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support day-to-day customer service activity through strong communication, organization, and follow-through. This role is well suited to someone who can help maintain a positive customer experience, respond to routine inquiries, and support service-related tasks in a professional office environment.
The position includes a combination of customer communication, service coordination, record updates, issue tracking, internal follow-up, and general support for customer service workflows. The right candidate will be comfortable helping customers, maintaining accurate information, and supporting a team through consistent and organized daily service tasks.
This is a strong opportunity for applicants who want to build experience in customer support, service coordination, and office-based client communication. There is also room to grow over time for candidates who demonstrate reliability, professionalism, and strong overall performance.
Key Responsibilities

  • Provide day-to-day support for customer service activities and routine service requests
  • Respond to customer inquiries in a professional and timely manner
  • Maintain and update customer information in internal systems and records
  • Help track service issues, follow-up items, and customer communication
  • Support coordination between customers and internal team members as needed
  • Assist with service-related documents, updates, and routine administrative tasks
  • Help maintain accurate records and organized customer support workflows
  • Contribute to a professional, responsive, and service-focused work environment
Requirements
  • Reliable transportation to and from the workplace, if required
  • Strong communication skills and professional customer-facing manner
  • Ability to stay organized and manage routine support tasks consistently
  • Professional attitude and dependable work habits
  • Ability to follow established service processes and handle information accurately
Preferred Skills
  • Previous experience in customer service, office support, administration, or front-line client support is an asset
  • Comfortable using email, spreadsheets, documents, and internal systems
  • Clear written and verbal communication
  • Strong time management and ability to stay organized throughout the day
  • Ability to handle recurring support tasks with accuracy and professionalism
  • Team-oriented, dependable, and service-focused approach to daily work

Compensation and Growth
This position offers a competitive starting wage based on experience, qualifications, and overall fit. There is also room for growth over time for candidates who show strong performance, reliability, and the ability to take on additional responsibilities.
Apply
If you are interested in a Customer Service Assistant position and can provide professional, organized, and dependable support in a customer-focused environment, we encourage you to apply.

Apply