ZipRecruiter

Log In

1

Customer Success Jobs in Sumter, SC (NOW HIRING)

Domino's Pizza

Domino's Crew Member (7291)

Columbia, SC · On-site

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

Domino's

Domino's Crew Member (7291)

Columbia, SC · On-site

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

next page

Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in Sumter, SC

Customer Success information

See Sumter, SC salary details

$28.9K

$74K

$124.7K

How much do customer success jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success in Sumter, SC is $73,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $88,200.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What are the most commonly searched types of Customer Success jobs in Sumter, SC?

The most popular types of Customer Success jobs in Sumter, SC are:

What job categories do people searching Customer Success jobs in Sumter, SC look for?

The top searched job categories for Customer Success jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Customer Success jobs?

Cities near Sumter, SC with the most Customer Success job openings:

Customer Success jobs near you
Infographic showing various Customer Success job openings in Sumter, SC as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $73,975 per year, or $35.6 per hour.

Entry Level - Customer Success Rep (29061)

Globe Life - The Sperry Agency

Hopkins, SC • On-site

$14.75 - $20.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Benefits Representative/Management

Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900.

Compensation and Benefits:

  • Competitive income and with weekly bonuses
  • Ongoing training and leadership development
  • Company paid trips (international and domestic)
  • Room for continued advancement
  • Flexible schedule available

Key Responsibilities:

  • Service existing client base.
  • Supervision of team activity and results
  • Train and develop incoming team members on existing systems.
  • Daily focus on client management/growth, training, and leadership development

Required Skills / Desired Qualifications:

  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to prioritize tasks and delegate them when appropriate.
  • Ability to work independently and within a team aspect
  • Passion for helping people and developing relationships.
  • Self-motivated and goal-oriented mindset.
  • The desire to be active in the community.
  • Must have a clean background and have reliable transportation.

Apply