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Technical Customer Success Manager Jobs in Sumter, SC

Domino's

Domino's Crew Member (7291)

Columbia, SC · On-site

... in customer service, inventory management and people development. Find your full potential with ... to success in this role. Additionally, the ability to maintain professional appearance in ...

HAHN Automation Group

Be Seen First

Account Manager Sales

Columbia, SC · On-site

Strong understanding of customer technical challenges, complex technical sales processes, including ... success while identifying and driving opportunities to grow service sales, with a focus on ...

Hahn Group

Account Manager M/F

Columbia, SC

... customer success while identifying and driving opportunities to grow service sales, with a focus on ... Coordination of internal resources (Pre-Sales, Technical, Management) Maintenance and development ...

HAHN Automation Group

Be Seen First

Business Development Manager

Columbia, SC · On-site

... success and continued business growth. POSITION QUALIFICATIONS AND SKILLS Education: Bachelor ... Ability to understand customer technical challenges and collaborate with Engineering and ...

Hayward

Strategic Account Manager

Columbia, SC · On-site

... success. We are looking for a passionate and driven individual to join our sales team and ... Technical Expertise and Solution Selling: Serve as a primary technical consultant to customers ...

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All JobsTechnical Customer Success JobsTechnical Customer Success Manager JobsTechnical Customer Success Manager Jobs in Sumter, SC

Technical Customer Success Manager information

See Sumter, SC salary details

$45.4K

$135.6K

$172.3K

How much do technical customer success manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for technical customer success manager in Sumter, SC is $135,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,800.00 and $161,200.00 per year, depending on experience, location, and employer.

What is a technical customer success manager?

A Technical Customer Success Manager (TCSM) is responsible for ensuring customers successfully adopt and utilize a company's technical products or services. They bridge the gap between customers and internal teams, providing technical guidance, troubleshooting issues, and optimizing product usage. TCSMs work closely with sales, support, and product teams to drive customer satisfaction, retention, and long-term success. Their role often includes onboarding new customers, providing training, and identifying opportunities for upselling or expansion. Ultimately, they help customers achieve their desired outcomes while driving business growth.

What are the typical daily responsibilities of a technical customer success manager?

Technical Customer Success Managers typically spend their days onboarding new clients, addressing technical questions or issues, and ensuring customers are maximizing the value of the company's products or services. This role often involves collaborating closely with engineering, product, and sales teams to resolve escalated issues and advocate for customer needs. Regular responsibilities may include conducting training sessions, monitoring customer health metrics, and identifying upsell or renewal opportunities. Effective communication and multitasking are essential, as you'll be managing multiple client accounts and projects simultaneously. This dynamic environment offers a great balance of technical problem-solving and relationship management.

What are the key skills and qualifications needed to thrive in the technical customer success manager position, and why are they important?

To thrive as a Technical Customer Success Manager, you need a strong background in account management, technical troubleshooting, and customer relationship management, often supported by experience in SaaS or IT environments and a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and relevant certifications (e.g., Salesforce, ITIL, or technical support certificates) are highly valuable. Exceptional communication, proactive problem-solving, and strong organizational skills set top candidates apart. These competencies are crucial for driving customer satisfaction, ensuring smooth onboarding and support, and successfully bridging the gap between technical teams and clients.

What job categories do people searching Technical Customer Success Manager jobs in Sumter, SC look for?

The top searched job categories for Technical Customer Success Manager jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Technical Customer Success Manager jobs?

Cities near Sumter, SC with the most Technical Customer Success Manager job openings:

Technical Customer Success Manager jobs near you
Infographic showing various Technical Customer Success Manager job openings in Sumter, SC as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $135,623 per year, or $65.2 per hour.

Entry Level - Customer Success Rep

Globe Life - The Sperry Agency

Hopkins, SC • On-site

$14.75 - $20.25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Benefits Representative/Management

Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900.

Compensation and Benefits:

  • Competitive income and with weekly bonuses
  • Ongoing training and leadership development
  • Company paid trips (international and domestic)
  • Room for continued advancement
  • Flexible schedule available

Key Responsibilities:

  • Service existing client base.
  • Supervision of team activity and results
  • Train and develop incoming team members on existing systems.
  • Daily focus on client management/growth, training, and leadership development

Required Skills / Desired Qualifications:

  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to prioritize tasks and delegate them when appropriate.
  • Ability to work independently and within a team aspect
  • Passion for helping people and developing relationships.
  • Self-motivated and goal-oriented mindset.
  • The desire to be active in the community.
  • Must have a clean background and have reliable transportation.

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