Customer Success Manager
Chicago, IL · On-site
Lead onboarding and customer training sessions to ensure quick, confident rollout across teams ... Demonstrated success driving product adoption, utilization and training end users. * Proven ...
Customer Success Manager
Chicago, IL · On-site
Lead onboarding and customer training sessions to ensure quick, confident rollout across teams ... Demonstrated success driving product adoption, utilization and training end users. * Proven ...
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Guide customers through platform setup, training, and best practices to drive adoption, including ...
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Guide customers through platform setup, training, and best practices to drive adoption, including ...
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Guide customers through platform setup, training, and best practices to drive adoption, including ...
New
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Guide customers through platform setup, training, and best practices to drive adoption, including ...
New
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Guide customers through platform setup, training, and best practices to drive adoption, including ...
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Guide customers through platform setup, training, and best practices to drive adoption, including ...
Customer Success Manager
Chicago, IL · Remote
Lead onboarding and customer training sessions to ensure quick, confident rollout across teams ... Demonstrated success driving product adoption, utilization and training end users. * Proven ...
Quick apply
Customer Success Manager
Chicago, IL · Remote
Lead onboarding and customer training sessions to ensure quick, confident rollout across teams ... Demonstrated success driving product adoption, utilization and training end users. * Proven ...
Management Training Program
Chicago, IL · On-site
We give you tools for success and train you to get you ready for the real world. If you are looking ... We are experts at developing new customer acquisition programs for our Fortune 500 clients. We ...
Management Training Program
Chicago, IL · On-site
We give you tools for success and train you to get you ready for the real world. If you are looking ... We are experts at developing new customer acquisition programs for our Fortune 500 clients. We ...
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Guide customers through platform setup, training, and best practices to drive adoption, including ...
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join ... Guide customers through platform setup, training, and best practices to drive adoption, including ...
Entry Level Customer Success Opportunity
Franklin Park, IL · On-site
$525/wk
Year Up United is a one-year or less, intensive job training program that provides young adults ... Customer Success, or Insurance Operations & Claims, with access to internships and job placement ...
Entry Level Customer Success Opportunity
Franklin Park, IL · On-site
$525/wk
Year Up United is a one-year or less, intensive job training program that provides young adults ... Customer Success, or Insurance Operations & Claims, with access to internships and job placement ...
Customer Success Manager
Chicago, IL · Remote
$150K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Success Manager role includes but is not limited to the following responsibilities ... Implementation & Training: Facilitate technical integrations during onboarding and lead product ...
Quick apply
Customer Success Manager
Chicago, IL · Remote
$150K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Success Manager role includes but is not limited to the following responsibilities ... Implementation & Training: Facilitate technical integrations during onboarding and lead product ...
Customer Success Manager
$150K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Success Manager role includes but is not limited to the following responsibilities ... Implementation & Training: Facilitate technical integrations during onboarding and lead product ...
Customer Success Manager
$150K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Customer Success Manager role includes but is not limited to the following responsibilities ... Implementation & Training: Facilitate technical integrations during onboarding and lead product ...
Senior Customer Success Manager
Chicago, IL · On-site
$80K - $95K/yr
Medical
Retirement
PTO
Provide training to customers that highlights product value and ensures customers know how to use our products to their fullest potential. * Develop and maintain customer success plans to facilitate ...
Senior Customer Success Manager
Chicago, IL · On-site
$80K - $95K/yr
Medical
Retirement
PTO
Provide training to customers that highlights product value and ensures customers know how to use our products to their fullest potential. * Develop and maintain customer success plans to facilitate ...
Director, Customer Success Management
Chicago, IL · On-site
Medical
Dental
Vision
Life
Retirement
Our customers who drive the most value out of Salesforce rely on the Signature Success program and ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
Director, Customer Success Management
Chicago, IL · On-site
Medical
Dental
Vision
Life
Retirement
Our customers who drive the most value out of Salesforce rely on the Signature Success program and ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
Customer Success Manager
Chicago, IL · On-site
$60K - $70K/yr
You'll own onboarding, training, and ongoing support; spot opportunities to deepen their success ... Own customer onboarding, training, and ongoing support so customers fully adopt and benefit from ...
Customer Success Manager
Chicago, IL · On-site
$60K - $70K/yr
You'll own onboarding, training, and ongoing support; spot opportunities to deepen their success ... Own customer onboarding, training, and ongoing support so customers fully adopt and benefit from ...
What You'll Do Collaborate directly with founders to build out our customer success program: * Lead onboarding sessions for new accounts (sales managers, reps, admins) * Build playbooks, short videos ...
What You'll Do Collaborate directly with founders to build out our customer success program: * Lead onboarding sessions for new accounts (sales managers, reps, admins) * Build playbooks, short videos ...
Director, Customer Success Management
Chicago, IL · On-site
$171 - $273/hr
Medical
Dental
Vision
Life
Retirement
Our customers who drive the most value out of Salesforce rely on the Signature Success program and ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
Director, Customer Success Management
Chicago, IL · On-site
$171 - $273/hr
Medical
Dental
Vision
Life
Retirement
Our customers who drive the most value out of Salesforce rely on the Signature Success program and ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
Director, Customer Success Management
Chicago, IL · On-site
Medical
Dental
Vision
Life
Retirement
Our customers who drive the most value out of Salesforce rely on the Signature Success program and ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
Director, Customer Success Management
Chicago, IL · On-site
Medical
Dental
Vision
Life
Retirement
Our customers who drive the most value out of Salesforce rely on the Signature Success program and ... It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training ...
Okta's Scale Customer Success Team Okta's Scale Customer Success team is rapidly expanding its ... CS program. What you'll bring to the role * 8+ years of relevant experience with a Bachelor ...
Okta's Scale Customer Success Team Okta's Scale Customer Success team is rapidly expanding its ... CS program. What you'll bring to the role * 8+ years of relevant experience with a Bachelor ...
Customer Success Associate
Addison, IL · On-site
Medical
Dental
Vision
Life
The ideal candidate is organized, customer-focused, curious, and eager to contribute to the success ... Childcare Reimbursement Program * 9/80 Scheduling Option (after 1 year) About Us * Established in ...
Customer Success Associate
Addison, IL · On-site
Medical
Dental
Vision
Life
The ideal candidate is organized, customer-focused, curious, and eager to contribute to the success ... Childcare Reimbursement Program * 9/80 Scheduling Option (after 1 year) About Us * Established in ...
Customer Service Associate
Addison, IL · On-site
$45K - $55K/yr
Medical
Dental
Vision
Life
The ideal candidate is organized, customer-focused, curious, and eager to contribute to the success ... Childcare Reimbursement Program * 9/80 Scheduling Option (after 1 year) About Us * Established in ...
Quick apply
Customer Service Associate
Addison, IL · On-site
$45K - $55K/yr
Medical
Dental
Vision
Life
The ideal candidate is organized, customer-focused, curious, and eager to contribute to the success ... Childcare Reimbursement Program * 9/80 Scheduling Option (after 1 year) About Us * Established in ...
Customer Success Associate
Addison, IL · On-site
$45K - $55K/yr
Medical
Dental
Vision
Life
The ideal candidate is organized, customer-focused, curious, and eager to contribute to the success ... Childcare Reimbursement Program * 9/80 Scheduling Option (after 1 year) About Us * Established in ...
Customer Success Associate
Addison, IL · On-site
$45K - $55K/yr
Medical
Dental
Vision
Life
The ideal candidate is organized, customer-focused, curious, and eager to contribute to the success ... Childcare Reimbursement Program * 9/80 Scheduling Option (after 1 year) About Us * Established in ...
Customer Success Training Program information
See Elgin, IL salary details
$11.41 - $14.62
9% of jobs
$17.40 is the 25th percentile. Wages below this are outliers.
$14.62 - $17.84
19% of jobs
The median wage is $20.66 / hr.
$17.84 - $21.06
26% of jobs
$23.81 is the 75th percentile. Wages above this are outliers.
$21.06 - $24.28
26% of jobs
$24.28 - $27.50
11% of jobs
$27.50 - $30.72
4% of jobs
$30.72 - $33.94
3% of jobs
$33.94 - $37.16
2% of jobs
$37.16 - $40.37
0% of jobs
$40.37 - $43.59
0% of jobs
$43.59 - $46.81
1% of jobs
$11
$23
$46
How much do customer success training program jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for customer success training program in Elgin, IL is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.95 per hour, depending on experience, location, and employer.
What is a Customer Success Training Program?
A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.
What are the key skills and qualifications needed to thrive in a Customer Success Training Program?
To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.
What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?
Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.
What is the difference between Customer Success Training Program vs Customer Support Specialist?
| Aspect | Customer Success Training Program | Customer Support Specialist |
|---|---|---|
| Credentials | Often includes certifications in customer success, communication, and product knowledge | Typically requires technical or product-specific knowledge, sometimes certifications in support tools |
| Work Environment | Focuses on proactive customer engagement, onboarding, and retention strategies | Primarily reactive, handling customer inquiries and troubleshooting |
| Industry Usage | Used in SaaS, tech, and service industries to train staff for customer success roles | Common in tech, retail, and service sectors for frontline support |
The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.
What are popular job titles related to Customer Success Training Program jobs in Elgin, IL?
For Customer Success Training Program jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Customer Success Training Program jobs in Elgin, IL look for?
The top searched job categories for Customer Success Training Program jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Customer Success Training Program jobs?
Cities near Elgin, IL with the most Customer Success Training Program job openings:
Full-time
Re-posted 19 days ago
Job description
About Canals
Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.
Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows.
We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers.
The Role
We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows - and we're growing fast.
You'll own the full post-sale relationship for a portfolio of accounts - leading onboarding, training, adoption, and renewals. This role blends relationship management with technical problem-solving and strategic enablement, ideal for someone who loves helping teams embrace new technology and scale with confidence.
At Canals, you'll be empowered to contribute to the formation of new systems, playbooks, and protocols as we continue to grow. If you thrive in fast-moving environments, enjoy simplifying complex systems for non-technical users, and get energy from seeing your customers succeed, this role is for you.
What You'll Do
We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses.
We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company.
We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers.
You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way.
We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen.
We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences.
Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.
Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.
Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows.
We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers.
The Role
We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows - and we're growing fast.
You'll own the full post-sale relationship for a portfolio of accounts - leading onboarding, training, adoption, and renewals. This role blends relationship management with technical problem-solving and strategic enablement, ideal for someone who loves helping teams embrace new technology and scale with confidence.
At Canals, you'll be empowered to contribute to the formation of new systems, playbooks, and protocols as we continue to grow. If you thrive in fast-moving environments, enjoy simplifying complex systems for non-technical users, and get energy from seeing your customers succeed, this role is for you.
What You'll Do
- Own a portfolio of customer relationships, driving adoption, retention, and renewals.
- Lead onboarding and customer training sessions to ensure quick, confident rollout across teams.
- Monitor usage and engagement metrics to identify adoption gaps, expansion opportunities, and renewal risks.
- Partner with Product and Engineering to surface customer insights and resolve issues efficiently.
- Facilitate regular business reviews to demonstrate ROI and align on future goals.
- Contribute to the creation and evolution of scalable systems, playbooks, and processes as we grow.
- Champion a customer-first mindset across Canals, ensuring every customer interaction reflects our values.
- Typically, 5-8 years in Customer Success for a B2B SaaS product.
- Experience working in an early-stage startup and building playbooks, processes, or systems from scratch.
- Demonstrated success driving product adoption, utilization and training end users.
- Proven experience owning renewals and driving retention across a book of business.
- Comfortable navigating ambiguity and taking initiative to create clarity and structure.
- Strong communication and relationship-building skills across all levels of an organization.
- Comfortable explaining technical concepts to non-technical audiences.
- Organized, analytical, and proactive - you spot risks early and act quickly.
- Experience supporting B2B or enterprise customers preferred.
- You've supported the launch or rollout of new products or features, helping define success metrics and feedback loops.
- You have experience working with non-technical customers in industrial, logistics, or supply-chain environments.
- You're passionate about AI, automation, or operational efficiency in complex business systems.
We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses.
We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company.
We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers.
You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way.
We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen.
We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences.
Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.