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Customer Success Training Program Jobs in Elgin, IL

Customer Success Consultant ZS is a place where passion changes lives. As a management consulting ... Milestone training programs aligned to career progression opportunities * Internal mobility paths ...

... training, and client service. Our office is conveniently located in the heart of Chicago with easy ... Benefits and Perks including but not limited to: * 401k match program * Comprehensive health ...

Customer Success Lead on the Zaidyn Commercialization team will... We are looking for a Customer ... Milestone training programs aligned to career progression opportunities * Internal mobility paths ...

Customer Success Lead

Chicago, IL ยท On-site

$125 - $150/hr

Customer Success Lead We are looking for a Customer Success Consultant to join our team and serve ... Milestone training programs aligned to career progression opportunities * Internal mobility paths ...

Customer Success Manager Letter AI is the world's first unified revenue acceleration platform ... training and coaching, instantly find and personalize collateral for customers, and engage their ...

Customer Success Manager

Chicago, IL ยท On-site

$100 - $125/hr

... training and coaching, instantly find and personalize collateral for customers, and engage their ... You will fully own the customer success journey, ensuring that both existing and new customers ...

Participate in the evolution of Keeper Security's own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives * Contribute towards the development of a ...

Okta's Scale Customer Success Team Okta's Scale Customer Success team is rapidly expanding its ... CS program. What you'll bring to the role * 8+ years of relevant experience with a Bachelor ...

Okta's Scale Customer Success Team Okta's Scale Customer Success team is rapidly expanding its ... To learn more about our Total Rewards program please visit: The annual OTE range for this position ...

Customer Success Manager enosix is a fast-growing B2B SaaS company that has solved one of ... Formal project management training or certification (PMP, CSM, etc.). * Exposure to integration ...

Customer Success Manager

Chicago, IL ยท On-site

$87K - $103K/yr

... training, and client service. Our office is conveniently located in the heart of Chicago with easy ... Benefits and Perks including but not limited to: * 401k match program * Comprehensive health ...

Customer Success Manager

Chicago, IL ยท On-site

$87K - $103K/yr

... training, and client service. Our office is conveniently located in the heart of Chicago with easy ... Benefits and Perks including but not limited to: * 401k match program * Comprehensive health ...

Director, Customer Success

Lisle, IL ยท On-site

$160K - $200K/yr

You will lead a team of Customer Success Managers and work closely with Sales, Product Line Management, Engineering, Supply Chain, Manufacturing, Customer Service, and Program Management. Through ...

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... programs, and team building activities. Melio builds business-to-business (B2B) payment tools so ...

Customer Success Manager

Chicago, IL ยท On-site

$80K - $107K/yr

Customer Success Manager What We're Looking For: Begin your career as a Customer Success Manager at ... Conduct thorough onboarding and training sessions for new customers, facilitating seamless ...

Customer Success Manager

Chicago, IL ยท On-site

$60K - $80K/yr

Customer Success Manager Millions of companies fail each year because of poor financial management ... Regularly meet with new and existing users to provide product training and onboarding support.

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Customer Success Training Program information

See Elgin, IL salary details

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How much do customer success training program jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer success training program in Elgin, IL is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.95 per hour, depending on experience, location, and employer.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What are popular job titles related to Customer Success Training Program jobs in Elgin, IL?

For Customer Success Training Program jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Customer Success Training Program jobs in Elgin, IL look for?

The top searched job categories for Customer Success Training Program jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Customer Success Training Program jobs?

Cities near Elgin, IL with the most Customer Success Training Program job openings:

Infographic showing various Customer Success Training Program job openings in Elgin, IL as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $49,790 per year, or $23.9 per hour.

Customer Success JOB Training Program

Year Up United

Franklin Park, IL โ€ข On-site

$525/wk

Full-time

Re-posted 9 days ago


Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If youre someone whos passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.

Are you eligible?
You can apply to Year Up United if you are:

  • A high school graduate or GED recipient
  • Eligible to work in the U. S.
  • Available Monday-Friday throughout the duration of the program
  • Highly motivated to learn technical and professional skills
  • Have not obtained a Bachelor? s degree
  • You may be required to answer additional screening questions when applying

What will you gain?
Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career growth paths include:

  • Financial advisory
  • Sales specialist
  • Product Support
  • Sales operations and analytics
  • Patient Services

Get the skills and opportunity you need to launch your professional career.
72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.


Year Up logo

About Year Up

Sourced by ZipRecruiter

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

Industry

Non-profits

Company size

501 - 1,000 Employees

Headquarters location

Boston, MA, US