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Customer Success Training Program Jobs in Aurora, IL

TRACTIAN

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... Gympass Membership - Access a wide range of gyms and training programs. Sports Incentive - Receive ...

Tractian

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... Gympass Membership - Access a wide range of gyms and training programs. Sports Incentive - Receive ...

Reveal Brainspace

Director, Customer Success

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... training, and client service. Our office is conveniently located in the heart of Chicago with easy ... Benefits and Perks including but not limited to: * 401k match program * Comprehensive health ...

Reveal

Director, Customer Success

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... training, and client service. Our office is conveniently located in the heart of Chicago with easy ... Benefits and Perks including but not limited to: * 401k match program * Comprehensive health ...

Renterra

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Customer Success Manager (CSM) As a Customer Success Manager (CSM) at Renterra, you will own the ... Conduct live training sessions to educate customers on core functionality and best practices

Renterra LLC

Customer Success Manager

Chicago, IL · On-site

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Success Manager (CSM) at Renterra, you will own the customer journey from pre ... Conduct live training sessions to educate customers on core functionality and best practices

Renterra LLC

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Success Manager (CSM) at Renterra, you will own the customer journey from pre ... Conduct live training sessions to educate customers on core functionality and best practices

Letter AI

Customer Success Manager

Chicago, IL · On-site

Customer Success Manager Letter AI is the world's first unified revenue acceleration platform ... training and coaching, instantly find and personalize collateral for customers, and engage their ...

Reveal

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... training, and client service. Our office is conveniently located in the heart of Chicago with easy ... Benefits and Perks including but not limited to: * 401k match program * Comprehensive health ...

Reveal USA

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... training, and client service. Our office is conveniently located in the heart of Chicago with easy ... Benefits and Perks including but not limited to: * 401k match program * Comprehensive health ...

MARKT-PILOT GmbH

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager MARKT-PILOT is a high-growth SaaS company helping industrial machinery ... Simplify your commute with our Transit Benefits Program, which provides subsidies for public ...

Melio

Customer Success Manager

Chicago, IL · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... programs, and team building activities. Melio builds business-to-business (B2B) payment tools so ...

MARKT-PILOT GmbH

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Customer Success Manager to manage and grow relationships with a portfolio of ... Simplify your commute with our Transit Benefits Program, which provides subsidies for public ...

Meltwater

Customer Success Manager

Chicago, IL · On-site

$80K - $107K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager What We're Looking For: Begin your career as a Customer Success Manager at ... Conduct thorough onboarding and training sessions for new customers, facilitating seamless ...

Clockwork

Customer Success Manager

Chicago, IL · On-site

$60K - $80K/yr

  • Medical

  • PTO

Customer Success Manager Millions of companies fail each year because of poor financial management ... Regularly meet with new and existing users to provide product training and onboarding support.

Tractian

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing ... Gympass Membership - Access a wide range of gyms and training programs. Sports Incentive - Receive ...

Reveal Brainspace

Customer Success Manager

Chicago, IL

$87K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... training, and client service. Our office is conveniently located in the heart of Chicago with easy ... Benefits and Perks including but not limited to: * 401k match program * Comprehensive health ...

DISCO

Customer Success Enablement Manager (remote)

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... training programs, resources, and tools that empower our teams to achieve their goals and deliver ... Partners with Customer Success / Sales leadership and cross-functional teams to develop business ...

FourKites, Inc.

Customer Success Manager

Chicago, IL · On-site

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From training your customers on the FourKites platform, to creating actionable goals for ways that ... Bonus and incentive compensation as well as employee stock option program * Employer paid life ...

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All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Aurora, IL

Customer Success Training Program information

See Aurora, IL salary details

$11

$24

$46

How much do customer success training program jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer success training program in Aurora, IL is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.00 per hour, depending on experience, location, and employer.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What job categories do people searching Customer Success Training Program jobs in Aurora, IL look for?

The top searched job categories for Customer Success Training Program jobs in Aurora, IL are:

What cities near Aurora, IL are hiring for Customer Success Training Program jobs?

Cities near Aurora, IL with the most Customer Success Training Program job openings:

Customer Success Training Program jobs near you
Infographic showing various Customer Success Training Program job openings in Aurora, IL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,937 per year, or $24 per hour.

Customer Success Manager

TRACTIAN

Chicago, IL • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Customer Success Manager

The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.

As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer satisfaction and expansion by driving maintenance operational excellence and enhancing their reliability programs.

Responsibilities

  • Support customers in all matters related to the usage of TRACTIAN's services, such as CBM (Condition Based Maintenance) projects as well as CMMS (Computerized Maintenance Management Systems) initiatives;
  • Guarantee optimal customer satisfaction and ROI by managing both internal and external resources;
  • Drive customer accounts growth by delivering successful ROI and relationship building;
  • Successfully implement new projects by visiting customers during kick-off periods, as well as providing training to all stakeholders of the projects

Requirements

  • Business-driven mindset and customer facing experience;
  • More than 5 year of experience within manufacturing environments, with a proven track record of driving operational excellence within the industry;
  • Experience in management of projects and small teams;
  • Excellent communication and interpersonal skills, capable of collaborating effectively with various stakeholders.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement.
  • Bachelor's degree in Engineering or a related field.
  • Ability to deliver under tight schedules and willingness to travel up to 25% of the time in North America.
  • Valid driver's license with a good standing record.

Bonus Points

  • Maintenance specific experience with usage of CBM and CMMS tools;
  • Experience in implementing Lean Manufacturing or Six Sigma methodologies

Compensation

Competitive Salary

Premium Medical, Dental, and Vision Coverage

Paid Time Off (PTO): 15 Days

401(k) Retirement Plan

Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.

Gympass Membership - Access a wide range of gyms and training programs.

Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.

Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.

Apply