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Customer Success Training Program Jobs in Elgin, IL

FourKites, Inc.

Customer Success Manager

Chicago, IL · On-site

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From training your customers on the FourKites platform, to creating actionable goals for ways that ... Bonus and incentive compensation as well as employee stock option program * Employer paid life ...

Meltwater

Customer Success Manager

Chicago, IL · On-site +1

$80K - $107K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ... Conduct thorough onboarding and training sessions for new customers, facilitating seamless ...

FourKites

Customer Success Manager

Chicago, IL · On-site

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From training your customers on the FourKites platform, to creating actionable goals for ways that ... Bonus and incentive compensation as well as employee stock option program * Employer paid life ...

SPARETECH

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • PTO

An annual training budget of $1,000 to support your growth in a dynamic, startup environment ... Participate in our VSOP program and contribute directly to the growth and success of a fast-scaling ...

Epiq

Customer Success Manager

Chicago, IL · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager ... You'll be the primary point of contact for your customers - guiding onboarding, training users ...

TOGA Technology

Customer Success Specialist

Naperville, IL · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Specialist, you will be the primary point of contact for our customers ... service training and advancement opportunity · Comprehensive benefits, including Health/Dental ...

SPARETECH

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

An annual training budget of $1,000 to support your growth in a dynamic, startup environment ... Participate in our VSOP program and contribute directly to the growth and success of a fast-scaling ...

CodeHS

Customer Success Manager

Chicago, IL · On-site

$64K - $78K/yr

Customer Success Manager CodeHS is looking for a Customer Success Manager to help manage school ... Work with school administrators and other stakeholders to improve computer science programs ...

DISCO

Customer Success Enablement Manager (remote)

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... training programs, resources, and tools that empower our teams to achieve their goals and deliver ... Partners with Customer Success / Sales leadership and cross-functional teams to develop business ...

Built

Customer Success Manager

Chicago, IL · On-site

$70K - $80K/yr

Customer Success Manager Chicago Hello, We're Built In Built In is the only recruitment and ... Guide customers through platform setup, training, and best practices to drive adoption, including ...

AlphaSense, Inc.

Customer Success Associate

Chicago, IL · On-site

$70K - $85K/yr

CSAs help active users get value from the platform through support, training, and consistent ... You may also be offered a performance-based bonus, equity, and a generous benefits program. Base ...

AlphaSense

Customer Success Associate

Chicago, IL · On-site

$70K - $85K/yr

CSAs help active users get value from the platform through support, training, and consistent ... You may also be offered a performance-based bonus, equity, and a generous benefits program. Base ...

SPARETECH

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

An annual training budget of $1,000 to support your growth in a dynamic, startup environment ... Participate in our VSOP program and contribute directly to the growth and success of a fast-scaling ...

Chamberlain Group

Customer Success Specialist

Oak Brook, IL · On-site

$53K - $85K/yr

  • Retirement

The Customer Success Specialist I provides operational and customer support to help ensure ... training sessions. Track and manage customer interactions, activities, and feedback within the CRM ...

Canals

Customer Success Manager

Chicago, IL · On-site

Lead onboarding and customer training sessions to ensure quick, confident rollout across teams ... Demonstrated success driving product adoption, utilization and training end users. * Proven ...

TOGA Technology

Customer Success Specialist

Naperville, IL · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Specialist, you will be the primary point of contact for our customers ... service training and advancement opportunity · Comprehensive benefits, including Health/Dental ...

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Showing results 21-40

All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Elgin, IL

Customer Success Training Program information

See Elgin, IL salary details

$11

$23

$46

How much do customer success training program jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer success training program in Elgin, IL is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.95 per hour, depending on experience, location, and employer.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What are popular job titles related to Customer Success Training Program jobs in Elgin, IL?

For Customer Success Training Program jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Customer Success Training Program jobs in Elgin, IL look for?

The top searched job categories for Customer Success Training Program jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Customer Success Training Program jobs?

Cities near Elgin, IL with the most Customer Success Training Program job openings:

Customer Success Training Program jobs near you
Infographic showing various Customer Success Training Program job openings in Elgin, IL as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $49,790 per year, or $23.9 per hour.

Customer Success Manager

FourKites, Inc.

Chicago, IL • On-site

$100K - $125K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity
FourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product.
What you'll be doing:

  • Own overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction
  • Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services
  • Develop, prepare, and nurture customers for advocacy
  • Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
  • Facilitate a quarterly Executive Business Review to review goals, progress and opportunities
  • Understand white-space and work to identify and/or develop upsell opportunities
  • Advocate customer needs/issues cross-departmentally
  • Manage account escalations
  • Advocate internally for customer needs and connect on priorities
About the team:
Our innovative Customer Success Managers are integral to our Operations team. With their creative problem-solving skills, they have created "raving fans" of FourKites with all of our customers. From implementing round-table events to advocating directly with the FourKites Leadership team, our Customer Success Managers are the driving force behind our customer's satisfaction and retention.
Basic Qualifications:
  • At least 3+ years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company
  • Excellent ability to multitask and prioritize workload
  • Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm
  • Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner
  • Ability to travel 10% or more of the time
Preferred Qualifications:
  • Supply Chain industry experience
Compensation
The expected annual base salary range for this role is $100,000 - $125,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.
Benefits
FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.
Benefits include:
  • Medical, Dental & Vision benefits starting on first day of employment
  • 401k Retirement savings with employer match
  • Bonus and incentive compensation as well as employee stock option program
  • Employer paid life insurance and short term disability insurance
  • Generous PTO, global recharge days, and volunteer days
  • Paid parental leave for all parents
  • Family planning and inclusive wellbeing resources
  • Technology reimbursement
  • Commuter benefits for in-office employees (Chicago)
  • Annual Wellness Stipend
  • Ongoing learning & development opportunities
About FourKites
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily - from purchase orders to final delivery - helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.
If you are a California resident, here is our California Applicant Privacy Notice.
FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're excited about this role but don't meet every requirement, we encourage you to apply.

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