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Customer Success Project Manager Jobs in Tennessee

Lumen Technologies

TN · On-site

$78K - $105K/yr

The Role The Customer Success Consultant is a partner and customer-facing role aligned to our GPS ... Manage partner and customer metrics, including usage and consumption data, health indicators, and ...

Thermo Systems

$125K - $175K/yr

Customer Success delivering reliable, high-quality solutions * Financial Strength operating with ... The Opportunity The Senior Project Manager leads complex automation and control system integration ...

Glean

AI Success Manager, Central

Nashville, TN · Hybrid

$120K - $170K/yr

Help our customers achieve real business outcomes through the use of AI * Serve as the primary lead ... Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration ...

Fortive

Sr. Project Manager

Franklin, TN · On-site

Coordinate a smooth transition to Customer Success and Support teams post golive. Team player * Senior: Support with team onboarding, coaching and mentoring new project managers / customer ...

Katom Restaurant Supply, Inc.

Be Seen First

Customer Success Advisor

Sevierville, TN · On-site

$22.50/hr

Resolve customer issues from first contact to final resolution ... Prioritize tasks and manage multiple inquiries at once * Maintain regular and punctual attendance

5ironCyber

Project Manager

Franklin, TN · On-site

$80K - $110K/yr

Security Engineers, SOC Analysts, Customer Success Managers) to execute project tasks efficiently * Facilitate client onboarding for security platforms such as email security, endpoint protection ...

August Bioservices

Project Manager

Nashville, TN · On-site

August is seeking a Project Manager - Operations to join our growing Project Management ... Proficiency with Smartsheet, ERP, CRM, and Documentation Systems. Success Factors * Must have ...

August Bioservices

Project Manager

Nashville, TN

August is seeking a Project Manager - Operations to join our growing Project Management ... Proficiency with Smartsheet, ERP, CRM, and Documentation Systems. Success Factors * Must have ...

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All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Tennessee

Customer Success Project Manager information

See Tennessee salary details

$29.5K

$75.4K

$127.1K

How much do customer success project manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success project manager in Tennessee is $75,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
What are popular job titles related to Customer Success Project Manager jobs in Tennessee? For Customer Success Project Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Customer Success Project Manager jobs in Tennessee look for? The top searched job categories for Customer Success Project Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Customer Success Project Manager jobs? Cities in Tennessee with the most Customer Success Project Manager job openings:
Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Tennessee as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $75,390 per year, or $36.2 per hour.

Concrete Project Manager

ARCO a Family of Construction Companies

Nashville, TN • On-site

$28K/mo

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

ABOUT YOU
Are you a passionate problem solver? Do you act with integrity and hold yourself and others to the highest standard? If the answer is, "Yes!" then we have an opportunity that will impress you. Who are we? We are ARCO, a Family of Construction Companies.
ARCO/Murray National Construction is seeking a highly motivated Concrete Project Manager who is passionate about the design/build construction process to join our team in the Nashville market. At ARCO, every associate is empowered to drive their success. Project Managers at ARCO have complete responsibility for project performance, customer satisfaction, and taking projects from design to completion. Each Project Manager has full profit and performance responsibility for his or her projects and unlimited growth potential.
WHAT WE CAN OFFER YOU
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
  • Industry-leading performance-based bonus program
  • Employee Stock Ownership Plan (ESOP)
  • Traditional and Roth 401k
  • Tuition reimbursement for associates
  • Scholarship for associates' children up to $28,000 per child
  • 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
  • 1-week paid volunteer leave each year
  • 100% charitable match
  • Medical, dental, and vision insurance coverage
  • Paid parental leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.
From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country - constructing a team of experts in architecture, design, engineering, project management, and business services.
A DAY IN THE LIFE
  • Lead and coordinate all managerial and administrative aspects of project from the earliest stages of preconstruction through project closeout
  • Work closely with clients and the design team to develop preliminary concept drawings and project budget
  • Participate in the proposal meetings to review the scope of work, discuss ways to reduce costs, provide value engineering ideas, and negotiate contracts & fees
  • Oversee subcontractor selection and buyout process for all trades and vendors
  • Identify and investigate opportunities to procure material and/or specialty equipment directly when advantageous to project budget or schedule
  • Work with Project Superintendents to develop and review scopes of work/contracts, project schedule, and site logistics plan
  • Lead preconstruction planning meetings with all designers, subcontractors and vendors aimed at solving potential constructability, sequencing, and/or manpower issues
  • Organize, plan, and manage multiple activities to accomplish desired results
  • Track and manage project performance vs budget; prepare owner pay applications, cost status, and progress billing reports

NECESSARY QUALIFICATIONS
  • BS in Engineering, Construction Management, Concrete Management or related field preferred
  • 3+ years' of construction management on concrete projects in the industrial or commercial sectors
  • Proficiency using Word, Excel, Outlook, and Microsoft Project

MAKE YOUR MOVE
We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,550 design-build projects nationwide. We ranked #6 on ENR's Design-Build Firms list and #29 on ENR's Top 400 Contractors list of 2025.
Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, "Yes!" we look forward to meeting you.
ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO's Human Resources team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.
#LI-CM2 #LI-Onsite
LEGAL DISCLAIMER
EOE, including disability/vets
ARCO a Family of Construction logo

About ARCO a Family of Construction

Sourced by ZipRecruiter

Established in 1992 as The ARCO Way, this design‑build general contracting firm has grown to 48 regional offices across the U.S., with more than 1,000 associates delivering over $5 billion in construction annually. As one of the nation's top design‑build firms, ARCO specializes in cold‑storage, warehouses, laboratories, multi‑family housing, senior‑care campuses, food & beverage processing, data centers, and controlled‑environment agriculture. Their client base spans coast‑to‑coast repeat relationships in both commercial and specialty sectors.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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