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Customer Success Project Manager Jobs in Tennessee

Revance

Customer Success Specialist

Nashville, TN · On-site +1

$26.50/hr

As a Customer Success Specialist you will be responsible for the success of our customers. This ... Act as a liaison by managing both incoming and outgoing calls, emails or live chat support.

Revance

Customer Success Specialist

Nashville, TN · On-site +1

$26.50/hr

As a Customer Success Specialist you will be responsible for the success of our customers. This ... Act as a liaison by managing both incoming and outgoing calls, emails or live chat support.

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Customer Success Project Manager information

See Tennessee salary details

$29.5K

$75.4K

$127.1K

How much do customer success project manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer success project manager in Tennessee is $75,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What are popular job titles related to Customer Success Project Manager jobs in Tennessee?

For Customer Success Project Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Success Project Manager jobs in Tennessee look for?

The top searched job categories for Customer Success Project Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Success Project Manager jobs?

Cities in Tennessee with the most Customer Success Project Manager job openings:

Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Tennessee as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $75,390 per year, or $36.2 per hour.

Sr. Sales Manager- Customer Success

Super Micro Computer

Memphis, TN • On-site

$115K - $140K/yr

Full-time

Re-posted 14 days ago

Job description

Job Req ID: 29644
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, pricing & delivery performance.
Essential Duties and Responsibilities:
  • Set goals for specific accounts, primarily responsible for OEM/ODM major accounts.Manage Customer escalations and return-material-authorizations (RMAs)
  • Coordinate multiple sites and functions to exceed customers' expectations.
  • Owns results of Pre-Sales, Post-Sales and Customer satisfaction. In charge of delivering growth and maintaining a opportunity pipeline.
  • Relationship management with Customer at executive/resolution-making levels.
  • Accountable for projects/initiatives and drives site focus on efficiency programs.
  • On-Site Customer and offline Data Center relationship management and information flow, developing growth through next generation.
  • Accountable for delivery on Customer Satisfaction and customer KPI scoring across all sites.
  • In charge of improving communication including leading, documenting meeting minutes, actions, owners, due dates, etc.
  • In charge of making process improvements and driving best practices across multi-sites.
  • Ensures all client programs execute to contract, hitting key KPIs.
  • Control of tracking risks on the business and reporting to SMC business accordingly.
  • Responsible for working closely with Sales Account Manager to create and deliver quarterly business reviews and establishing a cadence for standard reporting.
  • Schedule and lead recurring customer touchpoints in coordination with Sales and other internal teams.

Qualifications:
• Typically requires a Bachelor's degree or equivalent experience.
• Typically requires a minimum of 8 years of sales/account/customer success management experience.
• Experience working within IT, Data Center services for a customer or organization. Knowledge of AI / GPUs is a plus.
• Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Understands the strategic impact of the function across sites.
Salary Range
$115,000 - $140,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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