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Customer Success Project Manager Jobs in Oregon (NOW HIRING)

Customer Success Manager

OR · Remote

$75K - $82K/yr

Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so ...

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder ... You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to ...

What You're About * 5+ years in Customer Success, Account Management, or Technical Account Management - ideally in Application security or DevSecOps. * Strong familiarity with the SDLC and developer ...

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next ... Partner with internal teams on tasks and projects that impact the broader team. * Review trends in ...

Customer Success Manager

Portland, OR · On-site

$110 - $160/hr

About the Role We're looking for a Senior Customer Success Manager to own the post-sale relationship for our enterprise and mid-market accounts. You'll be the strategic partner our customers rely on ...

New

Customer Success Manager

Portland, OR · On-site

$110 - $150/hr

About the Role We're looking for a Senior Customer Success Manager to own the post-sale relationship for our enterprise and mid-market accounts. You'll be the strategic partner our customers rely on ...

New

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next ... Partner with internal teams on tasks and projects that impact the broader team. * Review trends in ...

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Provide support and direction to project teams to ensure successful delivery and synchronization of ...

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM ... Consistently contributes to CS team initiatives and projects * English Language Skills and ...

Operationalize a hub-and-spoke model, where Customer Success Managers own relationships and provide general project knowledge and engage specialists for additional targeted support. * Ensure role ...

Manage project timelines, stakeholders, and implementation milestones in a structured way to ... Experience with customer journey orchestration and success planning in a high-ACV SaaS environment

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team ... Proven ability to manage multiple projects at a time while paying strict attention to details

About the Role Lively has an amazing Customer Success Team that has continued to grow and expand ... Strong project management, organizational, and interpersonal skills. * Excellent verbal and written ...

As the Senior Manager of Customer Success, you will play a pivotal role in shaping the customer experience by leading a high-performing team dedicated to fostering strong, strategic relationships ...

This role is part ofSymbotic'sCustomer Operations Success organization, which ensures our systems deliver real, sustained performance in live customer environments. Working at the intersection of ...

About the Role As the Manager of Customer Success, you will lead our team of 10 Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to our ...

Growth Customer Success Manager

OR · On-site +1

$125K - $150K/yr

As a Growth Customer Success Manager, you will ensure seamless customer experiences across all stages of the customer journey. You'll bring strong customer relationships, maximize satisfaction, and ...

As a Customer Success Manager, you will engage a portfolio of customers through a scaled engagement model, using structured lifecycle motions and data signals to prioritize the right outreach at the ...

About the Role As the Manager of Customer Success, you will lead our team of 10 Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to our ...

Showing results 21-40

Customer Success Project Manager information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do customer success project manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer success project manager in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What are popular job titles related to Customer Success Project Manager jobs in Oregon?

For Customer Success Project Manager jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Customer Success Project Manager jobs?

Cities in Oregon with the most Customer Success Project Manager job openings:

Infographic showing various Customer Success Project Manager job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $87,823 per year, or $42.2 per hour.

$75K - $82K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so they stay, grow, and trust CG as a long-term partner. You will manage a portfolio of core accounts, drive proactive engagement, and be the person clients hear from before a problem becomes a reason to leave. If you are organized, client-focused, and energized by the challenge of keeping a large book of accounts healthy and engaged, this role is built for you.

What you will do

  • Serve as the primary point of contact for a pooled portfolio of core accounts, focusing on retention, platform adoption, and customer satisfaction.
  • Drive proactive, repeatable engagement across your book so clients understand the platform, use it consistently, and see the value before renewal conversations begin.
  • Monitor account health and act early when engagement or satisfaction signals warrant attention.
  • Partner with Sales when expansion opportunities arise; while growth is not your primary responsibility, there are financial incentives to surface the right moments.
  • Work closely with Finance to resolve payment disputes, escalations, and account issues in a timely and professional way.
  • Collaborate with Support and Product to advocate for customer needs and contribute to process improvements that make the whole CX team stronger.
  • Direct clients to the right resources and channels for commercial conversations, without owning sales activities yourself.

What we are looking for

  • 2 or more years in Customer Success, Account Management, Client Services, or a related customer-facing role.
  • Strong organizational skills: you can manage a high volume of accounts and still give each one a consistent, thoughtful experience.
  • Excellent communication and relationship-building skills, with a genuine customer-first mindset.
  • Goal-oriented, particularly around retention and satisfaction targets.
  • Comfortable collaborating across teams including Finance, Product, and Support.
  • Experience in a subscription-based or SaaS business model is preferred.
  • Background in healthcare or healthcare compliance is a plus.
  • Bachelor's degree or equivalent professional experience welcomed.

What Compliancy Group offers

  • Competitive base salary plus performance bonus tied to gross retention rate, with additional financial incentives for surfacing expansion opportunities to the sales team.
  • Extensive onboarding and ongoing professional development focused on the platform, the compliance landscape, and the customer success motion.
  • Comprehensive benefits including medical, dental, vision, 401(k) with company match, and generous PTO.
  • A transparent, collaborative culture that takes customer impact seriously and invests in the people who deliver it.

Salary: $75,000-$82,000/year

Location: Remote, USA

PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels.