ZipRecruiter

Log In

1

Customer Success Project Manager Jobs in Portland, OR

Franklin Electric

Customer Success Manager

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Franklin Electric

Customer Success Manager

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

$53K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the ... You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to ...

Franklin Electric Co.

Customer Success Manager

Canby, OR · On-site

$80 - $100/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Franklin Electric

Customer Success Manager

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...

Franklin Electric

Customer Success Manager

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Franklin Electric Co.

Customer Success Manager

Tualatin, OR · On-site

$90 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...

Epiq

Customer Success Manager

Portland, OR · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

Trimble

Customer Success Manager

Lake Oswego, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder ... You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to ...

Entrada Ventures

Customer Success Manager

Portland, OR · On-site

$110 - $160/hr

  • Medical

  • Dental

  • Vision

  • PTO

About the Role We're looking for a Senior Customer Success Manager to own the post-sale relationship for our enterprise and mid-market accounts. You'll be the strategic partner our customers rely on ...

New

Propheticsoftware

Customer Success Manager

Portland, OR · On-site

$110 - $150/hr

  • Medical

  • Dental

  • Vision

  • PTO

About the Role We're looking for a Senior Customer Success Manager to own the post-sale relationship for our enterprise and mid-market accounts. You'll be the strategic partner our customers rely on ...

New

Smarsh

Customer Success Manager - Mid Market

Portland, OR · On-site

$70K - $75K/yr

Ability to manage territory and drive ownership of a Smarsh directed project or program * Serves as ... Completion of Customer Success outside learning * Effective oral and written communication skills

Emerald Staffing

Customer Success Coach

Clackamas, OR · Hybrid

$20/hr

  • Medical

Our Customer Success team plays a critical role in helping clients maximize the value of our ... Manage 10-20 inbound customer calls per day and contribute to monthly ticket resolution goals * Use ...

UL Solutions

Customer Success Executive

Vancouver, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Executive partners with senior customer leaders to drive adoption, retention ... Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software (Salesforce) * 7+ ...

New

UL Solutions

Customer Success Executive

Vancouver, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Executive partners with senior customer leaders to drive adoption, retention ... Drives net revenue retention consistently at or above 110% across the managed portfolio * Converts ...

New

UL Solutions

Customer Success Executive

Vancouver, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Executive partners with senior customer leaders to drive adoption, retention ... Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software (Salesforce) * 7+ ...

New

Franklin Electric

Customer Success Specialist

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage deliverables aligned with the Customer Success team's strategic objectives. * Use customer ... a project is complete and meets regulations and expectations. * Effective communicators - People ...

Franklin Electric

Customer Success Specialist

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage deliverables aligned with the Customer Success team's strategic objectives. * Use customer ... a project is complete and meets regulations and expectations. * Effective communicators - People ...

next page

Showing results 1-20

All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Portland, OR

Customer Success Project Manager information

See Portland, OR salary details

$34.5K

$88.1K

$148.5K

How much do customer success project manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer success project manager in Portland, OR is $88,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What job categories do people searching Customer Success Project Manager jobs in Portland, OR look for?

The top searched job categories for Customer Success Project Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Customer Success Project Manager jobs?

Cities near Portland, OR with the most Customer Success Project Manager job openings:

Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Portland, OR as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $88,090 per year, or $42.4 per hour.

Customer Success Manager

Franklin Electric

Canby, OR • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Customer Success Manager
Department: Sales / Marketing
Employment Type: Full Time
Location: US - Oregon - Canby
Reporting To: Ryan Cook
Description
Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers - and make them loyal, raving fans of Franklin Electric - through our in-depth customer knowledge, product expertise and end-to-end support. Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ownership of providing a best-in-class experience to our best customers.
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
Please note that the facility is currently located in Canby, Oregon but we are looking to relocate by the end of the year to Tualatin, Oregon.
MOVE FORWARD WITH US
What you will be doing:
  • Develop and champion the mission, vision and strategy of Customer Success and therein support the team to create and achieve key objectives, action plans, and timetables
  • Identify, measure and monitor key performance indicators against strategic goals, trends and best practices
  • Perform as a chief VOC officer, aligning customer expectation to internal business best practices
  • Lead, coach and further develop Customer Success talent
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need:
  • Requires 5+ years of related professional experience.
  • Demands a Bachelor's degree in business or related fields.
  • Requires managing the entire employee lifecycle and team performance.
  • Demands advanced communication skills for internal and external groups.
Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • 401(k) with matching & service contributions
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Why Work at Franklin Electric?
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

Apply