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Customer Success Project Manager Jobs in Florida

Right Fit Advisors

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Carrier

Customer Success Manager

FL · On-site +1

$96K - $192K/yr

Own Customer Success & Satisfaction for identified accounts * Responsible for delivering customer ... Project management skills * Strong Analytics Skills * Superior presentation, written, and verbal ...

Windward

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

C Square

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...

Captivea USA

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

onPhase

Customer Success Manager

Saint Petersburg, FL · On-site

Customer Success Manager We are seeking an accomplished Customer Success Manager with 3+ years of experience driving measurable business value for customers in B2B SaaS, preferably within the Office ...

Melio

Customer Success Manager

Miami, FL · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

DocuPhase

Customer Success Manager

Saint Petersburg, FL · On-site

About the Role We are seeking an accomplished Customer Success Manager with 3+ years of experience driving measurable business value for customers in B2B SaaS, preferably within the Office of Finance ...

Cyxtera

Customer Success Manager

Tampa, FL · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

Filtrous

Customer Success Manager

Saint Petersburg, FL · On-site

Customer Success Manager Drive Retention, Satisfaction, and Revenue Through Exceptional Customer Care Why This Role Matters Retention is revenue. At Filtrous, our growth depends not just on winning ...

Guardz

Customer Success Manager

Miami, FL · On-site

Customer Success Manager Miami, Florida, United States Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a ...

Talent Voyager

Customer Success Manager

Tampa, FL · On-site

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.

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All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Florida

Customer Success Project Manager information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do customer success project manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer success project manager in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
What are popular job titles related to Customer Success Project Manager jobs in Florida? For Customer Success Project Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Success Project Manager jobs in Florida look for? The top searched job categories for Customer Success Project Manager jobs in Florida are:
What cities in Florida are hiring for Customer Success Project Manager jobs? Cities in Florida with the most Customer Success Project Manager job openings:
Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Florida as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Customer Success Manager

Right Fit Advisors

Tampa, FL • On-site

Other

Re-posted 20 days ago

Job description

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite
Base: $100K + 20% Bonus
Do you own outcomes-not just relationships?
Are you tired of being reactive instead of strategic?
Want to drive real impact across retention, growth, and customer value?
If so, this might be the role you've been looking for.
The Opportunity
We're hiring a Customer Success Manager to own a portfolio of mid-market and enterprise clients-and drive measurable business outcomes.
This isn't support. This is about leading the customer journey, influencing strategy, and turning clients into long-term growth partners.
What You'll Own
  • Lead onboarding, adoption, and long-term success strategy
  • Build executive relationships and act as a trusted advisor
  • Drive renewals and identify expansion opportunities (upsell/cross-sell)
  • Deliver data-driven QBRs with clear ROI storytelling
  • Proactively manage customer health, usage, and churn risk
  • Partner with product and engineering to influence roadmap
  • Build scalable playbooks to elevate customer success
Who Thrives Here
You're a commercially-minded relationship owner, not just a support layer:
  • 3-7+ years in Customer Success, Account Management, or post-sales (B2B SaaS preferred)
  • Experience managing and growing $100K+ ARR accounts
  • Strong business acumen-you think in terms of revenue and outcomes
  • Confident engaging executives and leading strategic conversations
  • Data-driven and comfortable turning insights into action
  • Organized, proactive, and energized by fast-paced environments
Why This Role
  • Direct revenue impact through retention and expansion
  • High visibility across leadership, product, and sales
  • Ownership to shape and scale the customer success function
  • Hybrid flexibility with a high-performing, ambitious team
Additional Requirement
Applicants must be currently authorized to work in the United States and not require sponsorship now or in the future.
If you're ready to move from managing accounts to driving real customer and revenue impact, we'd love to connect.

Apply