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Customer Success Project Manager Jobs in Arizona

Cohere Beauty

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of ... The CSM plays a key role in keeping projects on track, ensuring accurate documentation, and ...

Melio

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Kinective

Customer Success Manager

Gilbert, AZ · On-site

$70K - $85K/yr

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · On-site

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Apriva

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Customer Success Manager (CSM) owns the post-sales operational relationship for an assigned portfolio of strategic Apriva accounts -- ISOs, ISVs, resellers, and ...

Soraban

Customer Success Manager

Chandler, AZ · On-site

Customer Success Manager Location: Chandler, AZ (In-Office) About Soraban Soraban helps accounting firms work smarter by combining automation, AI-powered workflows, and modern tools into one platform.

iCIMS

Customer Success Manager

Phoenix, AZ · On-site

$70K - $80K/yr

Coordinate internal resources for issue resolution and projects; escalate thoughtfully with clear ... Qualifications * 2-5+ years in Customer Success, Account Management, Implementation, Consulting, or ...

Trapp Technology

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager is responsible for cultivating and maintaining strong relationships ... Provides regular updates to clients on project status and performance metrics. * Ensures governance ...

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships ... Provides regular updates to clients on project status and performance metrics. * Ensures governance ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site

$60K/yr

... project management for managing multiple onboarding timelines Familiarity with SaaS platforms, CRM ... and customer success workflows Qualifications: Degree or diploma in Business Administration ...

1VALET

Customer Success Specialist

Phoenix, AZ · On-site

... project management for managing multiple onboarding timelines Familiarity with SaaS platforms, CRM ... and customer success workflows Qualifications: Degree or diploma in Business Administration ...

1VALET

Customer Success Specialist

Phoenix, AZ · On-site +1

... project management for managing multiple onboarding timelines Familiarity with SaaS platforms, CRM ... and customer success workflows Qualifications: Degree or diploma in Business Administration ...

1VALET

Customer Success Specialist

Phoenix, AZ · On-site +1

... project management for managing multiple onboarding timelines Familiarity with SaaS platforms, CRM ... and customer success workflows Qualifications: Degree or diploma in Business Administration ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

... project management for managing multiple onboarding timelines Familiarity with SaaS platforms, CRM ... and customer success workflows Qualifications: Degree or diploma in Business Administration ...

SHI GmbH

Customer Success Manager - VMware

Phoenix, AZ · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Provide support and direction to project teams to ensure successful delivery and synchronization of ...

Versaterm

Director, Customer Success

Mesa, AZ · On-site

Operationalize a hub-and-spoke model, where Customer Success Managers own relationships and provide general project knowledge and engage specialists for additional targeted support. * Ensure role ...

Sendoso

Customer Success Associate

Phoenix, AZ · On-site

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Project manage the customer journey using internal and external resources as needed * Run a high ...

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Showing results 1-20

All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Arizona

Customer Success Project Manager information

See Arizona salary details

$30.3K

$77.4K

$130.5K

How much do customer success project manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer success project manager in Arizona is $77,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

What are popular job titles related to Customer Success Project Manager jobs in Arizona?

For Customer Success Project Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Success Project Manager jobs in Arizona look for?

The top searched job categories for Customer Success Project Manager jobs in Arizona are:

What cities in Arizona are hiring for Customer Success Project Manager jobs?

Cities in Arizona with the most Customer Success Project Manager job openings:

Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Arizona as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $77,406 per year, or $37.2 per hour.

Customer Success Manager

Cohere Beauty

Phoenix, AZ • On-site

Other

Re-posted 23 days ago

Job description

Customer Success Manager

The Cohere Beauty Customer Success Manager supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional teams to deliver projects from concept through commercialization. This role manages timelines and coordinates internal stakeholders and customer communication for beauty and personal care programs.

The CSM plays a key role in keeping projects on track, ensuring accurate documentation, and proactively identifying risks, while developing strong project management and customer-facing skills.

Responsibilities

  • Support day-to-day communication with customers, ensuring timely responses and follow-ups.
  • Help maintain positive customer relationships through organization and reliability
  • Escalate risks or concerns to the Department Lead proactively

Project Coordination & Support

  • Manage project timelines, deliverables, and documentation
  • Create and maintain project plans and trackers
  • Translate customer requests into internal tasks and next steps
  • Lead customer meetings and capture notes, actions, and follow-ups

Cross-Functional Coordination

  • Coordinate with internal teams (R&D, Packaging, Supply Chain, Quality, Production) to track progress
  • Follow up on key milestones and ensure updates are reflected in project systems
  • Identify delays or risks and communicate them to the Team Lead

Retail & Launch Readiness Support

  • Tracking key milestones tied to retailer timelines and launch dates
  • Support documentation related to customer-requested compliance, labeling, and specifications

Forecasting & Planning Support

  • Maintain project data accuracy in internal systems
  • Update timelines, forecasts, and scope changes

Performance & Reporting

  • Track KPIs (timeliness, sample status, milestone completion)
  • Prepare internal and customer-facing updates

Perform other duties as assigned

Minimum Education & Experience

  • Bachelor's degree or equivalent experience preferred
  • 2-4 years of experience in project coordination, account support, or operations
  • Experience in manufacturing, Consumer Packaged Goods (CPG), or supply chain environments preferred

Knowledge, Skills & Abilities

  • Strong organizational and time management skills
  • Ability to manage multiple tasks and deadlines
  • Clear and professional communication skills
  • Detail-oriented with strong follow-through
  • Proficiency in Microsoft Office and project tracking tools (Monday.com, Smartsheet, MS Project, a plus)
  • Willingness to learn cross-functional processes in manufacturing
  • Ability to maintain regular and predictable attendance

Travel & Working Conditions

  • Primarily Office environment – climate-controlled
  • Hybrid work arrangements may be considered
  • Travel requirements up to 10 - 15 % annually

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