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Customer Success Program Manager Jobs in Shell Rock, IA

Kwik Trip, Inc.

Customer - Food Service

Cedar Falls, IA · On-site

$16 - $21.70/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Jesup, IA · On-site

$15 - $20.30/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Dike, IA · On-site

$15 - $20.30/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip

Customer - Food Service

New Hampton, IA · On-site

$15 - $20.30/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Parkersburg, IA · On-site

$15 - $20.30/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Dunkerton, IA · On-site

$15 - $20.30/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip

Customer - Food Service

Dunkerton, IA · On-site

$15 - $20.30/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Waterloo, IA · On-site

$17 - $21.70/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Waterloo, IA · On-site

$16 - $21.70/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip

Customer - Food Service

Cedar Falls, IA · On-site

$16 - $21.70/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip

Customer - Food Service

Jesup, IA · On-site

$15 - $20.30/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip

Customer - Food Service

Dike, IA · On-site

$15 - $20.30/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Waterloo, IA · On-site

$16 - $21.70/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Cedar Falls, IA · On-site

$16 - $21.70/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Waterloo, IA · On-site

$16 - $21.70/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip

Customer - Food Service

Readlyn, IA · On-site

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip

Customer - Food Service

Waterloo, IA · On-site

$17 - $21.70/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

New Hampton, IA · On-site

$15 - $20.30/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

Kwik Trip, Inc.

Customer - Food Service

Cedar Falls, IA · On-site

$16 - $21.70/hr

... program • Ability to problem solve challenges and shift priorities quickly • Desire to help ... Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. is a family-owned, Midwest company ...

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Showing results 1-20

All JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Shell Rock, IA

Customer Success Program Manager information

See Shell Rock, IA salary details

$30.4K

$77.6K

$130.8K

How much do customer success program manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for customer success program manager in Shell Rock, IA is $77,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Customer Success Program Manager (CSM) salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries may earn higher compensation, often supplemented with bonuses or incentives. The role often requires strong communication skills and familiarity with customer relationship management tools.

What jobs pay 2000 a day?

In the context of a Customer Success Program Manager, earning $2,000 a day typically requires senior-level roles with extensive experience, such as executive positions or specialized consulting roles. These positions often involve high-level strategic responsibilities, industry expertise, and may require certifications or advanced skills. Such high daily rates are more common in consulting, executive management, or specialized advisory roles rather than standard employment.

What is a Customer Success Program Manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Do CSMs make good money?

Customer Success Program Managers typically earn competitive salaries that vary by industry, experience, and location. According to industry data, the median annual salary ranges from $70,000 to $120,000, with higher earnings possible for those with advanced certifications or extensive experience. Bonuses and performance incentives are also common components of compensation for this role.

What are the key skills and qualifications needed to thrive as a Customer Success Program Manager, and why are they important?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a Customer Success Program Manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What job categories do people searching Customer Success Program Manager jobs in Shell Rock, IA look for? The top searched job categories for Customer Success Program Manager jobs in Shell Rock, IA are:
Customer Success Program Manager jobs near you
Direct Support Professional

Direct Support Professional

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.

Oelwein, IA • On-site

$14.66 - $18.98/hr

Full-time

Posted 20 days ago

Job description

Join us to make a real difference—if you care about others, we want you!
At Goodwill Industries of Northeast Iowa, Inc., we believe every person has value and ability. Every day, we work side by side with people to help them learn skills, build confidence, and live more independently. If you care about others, can adapt to change, and want to make a real difference, we’d love to meet you.

Position Title: Direct Support Professional
Reports To: Program Manager
Location: Oelwein
Type: Full-Time / Part-Time (as applicable)

Your Role in Our Mission
As a Direct Support Professional, you will help people reach their personal and work goals. You’ll support people with disabilities as they grow more independent, connect with their community, and work toward goals in their Individual Program Plan (IPP). This is more than a job—it’s a chance to encourage others, guide them, and walk with them as they discover what they can do and build a better future.

What You’ll Do
• Help participants set goals, make good choices, and follow through on tasks
• Create and lead activities based on each person’s strengths, interests, and needs
• Teach participants about community resources and help them speak up for themselves
• Drive participants to appointments, activities, and events
• Work with others to make sure participants get the support they need
• Check progress and help participants keep growing and learning
• Build strong, respectful relationships through clear and caring communication
• Keep accurate records using computer systems
• Help keep participants safe, including during emergencies, and report concerns properly
• Work as a team with families, coworkers, and community partners in a kind and professional way

What You Need
• High school diploma or GED (preferred)
• Experience is helpful, but not required—if you have a caring heart, we will train you while you get paid
• Good speaking and writing skills
• Ability to teach and support people with disabilities
• Flexibility and patience in new or changing situations
• Basic computer skills
• A reliable cellphone
• Respect for privacy and professionalism
• A positive attitude that encourages others
• Reliable transportation, valid driver’s license, and insurance (required)
• Willingness to earn CPR/First Aid and Medication Management certifications within 6 months

Why You’ll Love Working Here
• Be part of a team that makes a real difference every day
• Outstanding benefits and flexible schedules
• Grow your skills in a supportive and friendly environment
• Get paid while you learn and build a rewarding career
• Help others gain independence, confidence, and success

Ready to Make an Impact?
If you enjoy helping others and want a job that truly matters, apply today and be part