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Customer Success Program Manager Jobs in Orange, VA

Domino's

Customer Service Representative

Louisa, VA · On-site

$15/hr

... success. Whether you aspire to be an owner yourself or wish to advance into a management position ... You will be responsible for taking orders, making pizzas, and giving the customer the best ...

Domino's

Customer Service Representative

Palmyra, VA · On-site

$15/hr

... success. Whether you aspire to be an owner yourself or wish to advance into a management position ... You will be responsible for taking orders, making pizzas, and giving the customer the best ...

L3HHCM20

Specialist, Program Finance

Culpeper, VA

Develop and present briefing of program financial status to customer * Educate PMO and CAMS with internal reports on cost and schedule performance * Communicates within and outside the organization ...

Amerivet

Customer Service Representative

Earlysville, VA · On-site

$16 - $18/hr

To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient ... Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Domino's

CSR Elkton

Elkton, VA · On-site

$14/hr

... success. Whether you aspire to be an owner yourself or wish to advance into a management position ... You will be responsible for taking orders, making pizzas, and giving the customer the best ...

Domino's

CSR Ruckersville

Ruckersville, VA · On-site

$15/hr

... success. Whether you aspire to be an owner yourself or wish to advance into a management position ... You will be responsible for taking orders, making pizzas, and giving the customer the best ...

Virginia - KFC

Manager

Culpeper, VA · On-site

$14.25 - $16.75/hr

Our job is to provide the best resources and training for your success and career growth * Our ... Employee Recognition Programs * Community Involvement Opportunities * Competitive Wages * Employee ...

KFC

Manager

Culpeper, VA · On-site

$14.25 - $16.75/hr

Our job is to provide the best resources and training for your success and career growth * Our ... Employee Recognition Programs * Community Involvement Opportunities * Competitive Wages * Employee ...

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All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Orange, VA

Customer Success Program Manager information

See Orange, VA salary details

$31.3K

$79.9K

$134.7K

How much do customer success program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success program manager in Orange, VA is $79,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What job categories do people searching Customer Success Program Manager jobs in Orange, VA look for?

The top searched job categories for Customer Success Program Manager jobs in Orange, VA are:

What cities near Orange, VA are hiring for Customer Success Program Manager jobs?

Cities near Orange, VA with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Orange, VA as of August 2026, with employment types broken down into 46% Full Time, and 54% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $79,910 per year, or $38.4 per hour.

Customer Service Representative

Molly Maid

Charlottesville, VA • On-site

$800/wk

Full-time

Retirement, PTO

Re-posted 13 days ago

Molly Maid rating

4.8

Company rating: 4.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

47th of 62 rated cleaning companies

Job description

Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule?
As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.
Ready to join a company and a team that will support you? Apply today - we're ready for you!
Prior customer service, office or cleaning experience preferred but not required!
This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively to meet deadlines. We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial grade equipment and supplies, and our unique culture.
Full-time. No nights. No weekends. No holidays.
Receive a guaranteed minimum wage of $15.00 per hour with the ability to make up to $800.00 per week, paid weekly. Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!
We provide:
  • Paid training on our proven systems that delight customers. Come grow with us!
  • A stable and consistent work schedule
  • A fun culture where success is celebrated as a team
  • Access to ongoing training
  • Branded and comfortable clothing
  • Advancement opportunities - we promote from within!

If you like working with friends, working as a team, and growing in a career, APPLY NOW!
Benefits & Pay
The pay range for this position is $15-$18 and is dependent on your experience.
[insert pay and benefits details here]
• Earn paid time off weekly, up to 10 days per year
• Earn one day of sick time off for every 8 weeks worked
• Earn a 2% company match for your 401k contributions
As a Customer Service Representative, you will be responsible for:
• Grow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we'll celebrate milestones as a team and have fun in the process!
• Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection and you'll win.
• Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team.
• Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
This job will be a great fit for you if...
  • You feel energized when talking with customers over the phone.
  • You can 'work with anyone' and get along well with different types of people. You'll be spending a lot of time as a team working together.
  • You can meet customer expectations to deliver an experience that they will recommend to their friends and family.
  • You take pride in your attention to detail and a job well done.
  • You are comfortable with a computer and technology, especially Microsoft office.
  • You have strong interpersonal, oral and written communication skills.
  • You can multi-task, prioritize, and manage time effectively.

Job Requirements
Minimum requirements to be considered for this position.
• Legally authorized to work in the United States
• Complete a background check
• You are available to work Monday through Friday during the day, 8am to 5pm.
  • Bilingual English/Spanish is helpful but not required

Ready for a fresh start where you can be your best?
If that's you, APPLY TODAY!
If you meet the requirements for this position, our system will schedule you for an interview immediately.
"You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed."

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