ZipRecruiter

Log In

1

Customer Success Program Manager Jobs in Orange, VA

L3Harris Technologies

Lead, Product Manager

Orange, VA · On-site

$106K - $197K/yr

... life success. Fundamental to our culture is an unwavering focus on values, dedication to our ... Interface with site leadership, program management, and customer to ensure the program needs and ...

L3HHCM20

Specialist, Program Finance

Culpeper, VA · On-site

Develop and present briefing of program financial status to customer * Educate PMO and CAMS with internal reports on cost and schedule performance * Communicates within and outside the organization ...

Domino's

Customer Service Representative

Palmyra, VA · On-site

$15/hr

... success. Whether you aspire to be an owner yourself or wish to advance into a management position ... You will be responsible for taking orders, making pizzas, and giving the customer the best ...

Domino's

Customer Service Representative

Louisa, VA · On-site

$15/hr

... success. Whether you aspire to be an owner yourself or wish to advance into a management position ... You will be responsible for taking orders, making pizzas, and giving the customer the best ...

Virginia - KFC

Manager

Culpeper, VA · On-site

$14.25 - $16.75/hr

Our job is to provide the best resources and training for your success and career growth * Our ... Employee Recognition Programs * Community Involvement Opportunities * Competitive Wages * Employee ...

KFC

Manager

Culpeper, VA · On-site

$14.25 - $16.75/hr

Our job is to provide the best resources and training for your success and career growth * Our ... Employee Recognition Programs * Community Involvement Opportunities * Competitive Wages * Employee ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Orange, VA

Customer Success Program Manager information

See Orange, VA salary details

$31.3K

$79.9K

$134.7K

How much do customer success program manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success program manager in Orange, VA is $79,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What job categories do people searching Customer Success Program Manager jobs in Orange, VA look for?

The top searched job categories for Customer Success Program Manager jobs in Orange, VA are:

What cities near Orange, VA are hiring for Customer Success Program Manager jobs?

Cities near Orange, VA with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Orange, VA as of August 2026, with employment types broken down into 46% Full Time, and 54% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $79,910 per year, or $38.4 per hour.

Account Manager - State Farm Agent Team Member

State Farm

Culpeper, VA • On-site

$55K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 17 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,557 frontline employees who took The Breakroom Quiz

239th of 311 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Profit sharing
  • Signing bonus

ROLE DESCRIPTION:As an Account Manager - State Farm Agent Team Member for Peter Walther - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Health benefits
  • Growth potential/opportunities for advancement within my agency

Compensation: $55,000.00 - $75,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Peter Walther - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you!
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in 16117 Ira Hoffaman Ln .

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply