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Customer Success Program Manager Jobs in Aberdeen, MD

Insight Global

Customer success lead

Baltimore, MD · On-site

$100K - $125K/yr

IG is searching for a customer success lead for an energy client in Baltimore, Maryland. * Serve as ... within program guidelines. * Perform analysis on bidding/scheduling to ensure portfolio ...

Tessco, LLC

Program Manager

Hunt Valley, MD · Hybrid

$65K - $75K/yr

Tessco is seeking a Program Manager for our Program Management Team in Hunt Valley, MD. As a ... Learn your customer's business and contribute to their success by operationalizing Tessco's value ...

Tessco, LLC

Program Manager

Baltimore, MD · Hybrid

$65K - $75K/yr

Tessco is seeking a Program Manager for our Program Management Team in Hunt Valley, MD. As a ... Learn your customer's business and contribute to their success by operationalizing Tessco's value ...

Tessco, LLC

Program Manager

Hunt Valley, MD · Hybrid

$65K - $75K/yr

Tessco is seeking a Program Manager for our Program Management Team in Hunt Valley, MD. As a ... Learn your customer's business and contribute to their success by operationalizing Tessco's value ...

STENA

MRO Customer Program Manager

Baltimore, MD

$88K - $130K/yr

Experience managing relationships with business customers. Recent experience in the aviation ... Demonstrated ability to lead programs / projects. * Ability to document, plan, market, and execute.

ST Engineering

MRO Customer Program Manager

Baltimore, MD · On-site

$88K - $130K/yr

Experience managing relationships with business customers. Recent experience in the aviation ... Demonstrated ability to lead programs / projects. * Ability to document, plan, market, and execute.

Anchor Home, Inc.

Program Manager

Timonium, MD · On-site

Reporting to the Program Director, the Program Manager plays a key role in strengthening program consistency, improving operational efficiency, and supporting the overall success of Anchor Home ...

STENA

Program Manager

Baltimore, MD · On-site

$130K - $160K/yr

The Program Manager is a Company leader authorized to direct a program with responsibility and ... Program, Configuration Control Board (CCB), Program Control Board (PCB) meetings, and Customer ...

ST Engineering

Program Manager

Baltimore, MD · On-site

$130K - $160K/yr

The Program Manager is a Company leader authorized to direct a program with responsibility and ... Program, Configuration Control Board (CCB), Program Control Board (PCB) meetings, and Customer ...

Sbdinc

Program Manager

Towson, MD · Hybrid

Understands what program success is and drives path forward to achieve success in most timely and ... Your ideas and solutions have the potential to reach millions of customers as we work together to ...

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Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Aberdeen, MD

Customer Success Program Manager information

See Aberdeen, MD salary details

$34.9K

$89.3K

$150.5K

How much do customer success program manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success program manager in Aberdeen, MD is $89,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $106,500.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What job categories do people searching Customer Success Program Manager jobs in Aberdeen, MD look for?

The top searched job categories for Customer Success Program Manager jobs in Aberdeen, MD are:

What cities near Aberdeen, MD are hiring for Customer Success Program Manager jobs?

Cities near Aberdeen, MD with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Aberdeen, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $89,323 per year, or $42.9 per hour.

Enterprise Customer Success Manager

Lever Demo 2

Baltimore, MD • On-site

Full-time

Re-posted 2 days ago

Job description

Welcome to the Demo Job Listing for Lever! This is a fictional job created solely for demonstration purposes and is not an actual open position. We've crafted this listing to showcase the functionality of our ATS platform, including job descriptions, application processes, and more.

While you can explore the application process and features here, please note that applications submitted to this job will not be reviewed or responded to as it's for demonstration only.

Come join the Customer Success team at Lever as an Enterprise CSM.
Requirements
  • Up to 50% travel
  • Work well in a team environment
  • Act as strategic advisor to accounts
Apply today!

Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have raised $73 million. As the applicant tracking system of choice for Netflix, Eventbrite, ClearSlide, change.org, and thousands more leading companies, Lever means you hire the best by hiring together.

Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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