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Customer Success Partner Jobs in South Fulton, GA

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project ... Partner with Sales, Support, Product, and Engineering to advocate for customers * Provide ...

NPHub

Customer Success Manager

Atlanta, GA

$70K - $90K/yr

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... Because our explosive growth requires a dedicated partner to ensure our clients succeed, stay, and ...

NPHub, LLC.

Customer Success Manager

Vinnings, GA · On-site

$90 - $120/hr

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... Because our explosive growth requires a dedicated partner to ensure our clients succeed, stay, and ...

Finastra

Customer Success Manager

Atlanta, GA · On-site

You will partner closely with Account Executives from presales through the full customer lifecycle. While AEs coordinate activity through the sales cycle, you own customer success from point of sale ...

NPHub

Customer Success Manager

Atlanta, GA · On-site

$70K - $90K/yr

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... Because our explosive growth requires a dedicated partner to ensure our clients succeed, stay, and ...

NPHub

Customer Success Manager

Atlanta, GA

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... Because our explosive growth requires a dedicated partner to ensure our clients succeed, stay, and ...

Wolters Kluwer

Customer Success Manager

Kennesaw, GA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... The CSM partners closely with Sales and customers to understand business needs, gather requirements ...

Wolters Kluwer

Customer Success Manager

Kennesaw, GA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... The CSM partners closely with Sales and customers to understand business needs, gather requirements ...

Wolters Kluwer

Customer Success Manager

Kennesaw, GA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... The CSM partners closely with Sales and customers to understand business needs, gather requirements ...

Scandit

Customer Success Engineer

Atlanta, GA · On-site +1

You'll be the customer's advocate within Scandit, partnering closely with Sales, Product ... Success Engineer, Solutions Engineer, Solutions Consultant, Technical Account Manager, Technical ...

Zoomcar

Customer Success Engineer

Atlanta, GA · On-site

$90 - $130/hr

You'll be the customer's advocate within Scandit, partnering closely with Sales, Product ... Success Engineer, Solutions Engineer, Solutions Consultant, Technical Account Manager, Technical ...

Lever Demo 2

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest ... You will do that by building trusting partnerships with our customers and consistently empowering ...

Infor Inc.

Senior Director, Customer Success

Atlanta, GA · On-site

$180 - $240/hr

This position partners cross-functionally with Sales, Finance, Services, Support, Product, and Infor SLT/ELT to drive predictable renewal outcomes, customer success planning, expansion opportunity ...

Infor

Senior Director, Customer Success

Atlanta, GA · On-site

This position partners cross-functionally with Sales, Finance, Services, Support, Product, and Infor SLT/ELT to drive predictable renewal outcomes, customer success planning, expansion opportunity ...

UserIQ

Customer Success Manager

Atlanta, GA

BIP Capital, Tech Square Ventures, BLH Venture Partners and Accelerant Venture Capital. Real Customer Success comes from the heart. You have the best customer management and business consultancy ...

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Showing results 21-40

All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in South Fulton, GA

Customer Success Partner information

See South Fulton, GA salary details

$30.8K

$78.8K

$132.8K

How much do customer success partner jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success partner in South Fulton, GA is $78,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $93,900.00 per year, depending on experience, location, and employer.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What job categories do people searching Customer Success Partner jobs in South Fulton, GA look for?

The top searched job categories for Customer Success Partner jobs in South Fulton, GA are:

What cities near South Fulton, GA are hiring for Customer Success Partner jobs?

Cities near South Fulton, GA with the most Customer Success Partner job openings:

Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in South Fulton, GA as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $78,764 per year, or $37.9 per hour.

Customer Success Manager

Evident ID

Atlanta, GA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business.

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.

Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com.

Evident is looking for a motivated individual to join our growing Customer Success Team as a Customer Success Manager. As the go-to point of contact for our customers, you'll have the opportunity to manage your own book of business in an effort to grow and expand each account. Your daily focus will be driving customer adoption and retention through account management, strategy calls and regular business reviews. You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration.

Candidates must be based in the greater Atlanta area.

Key Responsibilities
Customer Relationship & Account Management
  • Serve as the primary point of contact for assigned customer accounts post-sale
  • Build trusted advisor relationships with customer stakeholders and executives
  • Lead onboarding, ongoing enablement, and regular business reviews
 
Adoption & Value Realization
  • Drive product adoption aligned to customer goals and use cases
  • Proactively identify risks to retention and take action to mitigate churn
  • Ensure customers clearly understand and achieve measurable value from Evident's solutions
  • Own solution design and configuration during implementation, translating customer risk/compliance requirements into platform configuration 
  • Serve as the internal expert on how insurance and compliance requirements map to platform rules and decisioning logic
 
Renewals & Expansion
  • Own customer renewals 
  • Identify and support expansion opportunities based on customer needs and outcomes
  • Maintain accurate forecasting and account health reporting
 
 
Cross-Functional Collaboration
  • Partner with Sales, Support, Product, and Engineering to advocate for customers
  • Provide structured feedback on customer trends, product gaps, and opportunities
  • Coordinate internal resources to resolve issues and deliver a strong customer experience
 
Operational Excellence
  • Maintain accurate account data, notes, and health metrics in CRM
  • Follow defined Customer Success processes while helping improve them over time
  • Contribute to playbooks, best practices, and scalable CS motions
Requirements
  • 3-6+ years of experience in Customer Success, Account Management, or a related client-facing role
  • Prior experience in an onboarding or implementation role
  • Experience managing a book of business with renewal and retention responsibility
  • Experience working with insurance certificates (COIs), policy documents, or contract/compliance requirements - ability to read & interpret coverage terms, limits, and endorsements 
  • Ability to translate complex business or contractual requirements into system configurations (workflow rules, decisioning logic, or similar platform setup) 
  • Strong communication and presentation skills, including executive-level conversations
  • Proven ability to manage multiple accounts and priorities simultaneously
  • Comfort working with CRM and CS platforms (Salesforce experience strongly preferred)
  • Experience in SaaS, B2B technology, identity, security, or compliance solutions
  • Familiarity with customer health scoring and success metrics
  • Experience supporting mid-market and/or enterprise customers
  • Data-driven mindset with the ability to translate insights into action
Why Evident?
Our team solves a crucial problem with huge business potential together, and we are able to see exactly how our contribution affects customers!
Competitive pay package, including base pay and stock options
Full medical, dental, vision benefits and 401K
Unlimited PTO
Paid parental leave to support you and your family
Home internet stipend, virtual events, & more!
Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta Inno
Recently named one of the Top 10 Fastest Growing Companies in Atlanta & one of the Best Places to Work in Atlanta by Atlanta Business Chronicle
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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