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Customer Success Partner Jobs in Georgia (NOW HIRING)

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Customer Success Manager

Atlanta, GA

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest ... You will do that by building trusting partnerships with our customers and consistently empowering ...

Tractian

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... partnerships, and drives world-class net revenue retention. At Tractian, every team member is ...

TRACTIAN

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... partnerships, and drives world-class net revenue retention. At Tractian, every team member is ...

Infor

Senior Director, Customer Success

Atlanta, GA · On-site

This position partners cross-functionally with Sales, Finance, Services, Support, Product, and Infor SLT/ELT to drive predictable renewal outcomes, customer success planning, expansion opportunity ...

UserIQ

Customer Success Manager

Atlanta, GA

BIP Capital, Tech Square Ventures, BLH Venture Partners and Accelerant Venture Capital. Real Customer Success comes from the heart. You have the best customer management and business consultancy ...

Barco

Customer Success Manager

Duluth, GA · On-site

... Customer Success Management position. In the initial phase, you will lead the successful delivery ... external partners. * Monitor project progress and proactively manage risks, issues, and ...

GBG

Customer Success Manager, Loqate

Atlanta, GA · On-site

Partnering cross functionally within GBG to operate on behalf of our customers * Challenging both our customers and GBG team on new ways to innovate for growth As a Customer Success Manager (CSM) at ...

GBG

Customer Success Manager, Loqate

Atlanta, GA

Partnering cross functionally within GBG to operate on behalf of our customers * Challenging both our customers and GBG team on new ways to innovate for growth As a Customer Success Manager (CSM) at ...

SlicedHealth

Customer Success Manager

Woodstock, GA · On-site

Summary As a Customer Success Manager, you will take on clients after the completion of the ... Work closely with IT and vendor partners to help troubleshoot and resolve technical issues related ...

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Showing results 41-60

All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in Georgia

Customer Success Partner information

See Georgia salary details

$27.4K

$70.1K

$118.2K

How much do customer success partner jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer success partner in Georgia is $70,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.
What are popular job titles related to Customer Success Partner jobs in Georgia? For Customer Success Partner jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Success Partner jobs in Georgia look for? The top searched job categories for Customer Success Partner jobs in Georgia are:
What cities in Georgia are hiring for Customer Success Partner jobs? Cities in Georgia with the most Customer Success Partner job openings:
Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,138 per year, or $33.7 per hour.

Manager, Strategic Customer Success - AI Security

Cato Networks

Atlanta, GA

Full-time

Posted 9 days ago

Job description

Welcome to the future of cloud networking and security!

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028.
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it!

The Cato Customer Experience (CX) team is seeking a highly technical, customer-focused Manager, Strategic Customer Success – AI Security (Americas) to build and scale our AI Security Customer Success practice while leading strategic customer engagements across the Americas. This leader will play a pivotal role in defining how Cato delivers customer outcomes for its AI Security portfolio, ensuring customers successfully progress through every stage of the customer lifecycle—from onboarding and adoption to value realization, retention, and expansion.

This role combines technical leadership, strategic account management, executive relationship building, and commercial partnership. The ideal candidate has experience working with Fortune 500 organizations, leading technical customer success teams, and driving platform adoption in complex enterprise environments.

Key Responsibilities

Build & Scale the AI Security Customer Success Practice

  • Build and scale the AI Security Customer Success practice across the Americas, establishing the operating model, customer lifecycle, success methodologies, playbooks, health models, and operational best practices.
  • Lead, recruit, coach, and develop a high-performing team of AI Security Customer Success Managers supporting enterprise customers across the region.
  • Own the end-to-end customer lifecycle strategy, ensuring seamless transitions from onboarding and adoption to value realization, renewal, and expansion.
  • Develop deep expertise in Cato's AI Security capabilities, customer use cases, and integration with the broader Cato SASE platform.
  • Create scalable customer success frameworks that accelerate customer maturity, improve time-to-value, and drive consistent business outcomes.
  • Define and track customer success KPIs, including customer health, adoption, time-to-value, retention, renewals, and expansion.
  • Partner closely with Product Management, R&D, Professional Services, Support, and Product Marketing to advocate for customer needs and continuously improve the end-to-end customer experience.

Drive Strategic Customer Success & Growth

  • Own the post-sales success strategy for a portfolio of strategic Fortune 500 and enterprise customers across the Americas.
  • Build trusted advisor relationships with executive and technical stakeholders, aligning AI Security initiatives to broader cybersecurity, AI governance, and digital transformation strategies.
  • Partner closely with Sales to execute Cato's land-and-expand strategy, positioning AI Security as the initial customer engagement while driving expansion into the broader Cato SASE platform.
  • Lead Executive Business Reviews, strategic account planning, and value realization discussions that demonstrate measurable business outcomes and identify growth opportunities.
  • Coach the team on executive engagement, technical discovery, strategic account planning, adoption planning, and value realization.
  • Identify customer risks proactively while uncovering opportunities to increase platform adoption, improve retention, and drive expansion.
  • Act as the executive escalation point for complex technical and business discussions, coordinating cross-functional teams to deliver successful customer outcomes.

Qualifications

  • 7+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or a related customer-facing technical role within enterprise SaaS.
  • 3+ years of experience leading customer-facing technical teams.
  • Experience managing strategic enterprise or Fortune 500 customer relationships, including executive stakeholder engagement.
  • Demonstrated success partnering with Sales to drive land-and-expand growth motions, increasing platform adoption and expansion revenue.
  • Strong technical background in Cybersecurity, Networking, Cloud/SASE, AI Security, or AI-driven platforms.
  • Proven ability to coach teams in strategic account management, executive business reviews, adoption planning, and value realization.
  • Experience working with complex, multi-product enterprise platforms and cross-functional teams.
  • Strong operational mindset with experience building scalable customer success processes and best practices.
  • Excellent communication, presentation, and executive influence skills.
  • Ability to travel up to 25–30%.

Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.