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Customer Success Partner Jobs in California (NOW HIRING)

Bland

Customer Success Manager

San Francisco, CA · On-site

$120K - $180K/yr

... of customer success, and solutions. Why this role exists We need someone who will take control of ... Cross-Functional Problem Solving - Partner with forward deployed engineers to troubleshoot issues ...

Bland

Customer Success Manager

San Francisco, CA · On-site

$120 - $180/hr

... customer success, and solutions. Why this role exists We need someone who will take control of ... Cross‑Functional Problem Solving - Partner with forward deployed engineers to troubleshoot issues ...

StarTech.com

Customer Success Manager

Newark, CA · On-site

By understanding customer environments, influencing technology standards, and positioning StarTech.com as a trusted partner, the Customer Success Manager creates scalable and repeatable demand across ...

Selr LLC

Customer Success Manager

San Francisco, CA

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup ... You'll become a strategic partner to your accounts, helping them achieve measurable business ...

Juicebox, Inc

Customer Success Manager

San Francisco, CA · On-site

$165K - $230K/yr

Our customers love the product, embrace innovation, and genuinely enjoy partnering with us. You'll ... Lead customer success plans, align on key metrics, and ensure talent leaders realize value quickly.

ID TECH

Customer Success Manager

Cypress, CA · On-site

$58 - $68/hr

Coordinate with partner customers and overseas departments (Asia, North America) to align support and enable merchant success Reporting & Metrics * Track and report on key success metrics: merchant ...

New

Claryo, Inc

Customer Success Manager

San Francisco, CA · On-site

$165K - $180K/yr

Partner closely with Forward Deployed Engineers during and after deployments to ensure we're driving customer value and ongoing success. * Build strong relationships with customer stakeholders across ...

Webox

Customer Success Associate

San Jose, CA · On-site

$70K - $90K/yr

Partner with Customer Success, Sales, and Operations teams to improve processes and drive ... efficiency. * Maintain accurate records and track key metrics related to customer performance and ...

NextDeavor Inc.

Customer Success Manager

San Jose, CA · Hybrid

$43.49 - $54.37/hr

Partner with cross-functional teams to act as the internal voice of the customer and influence ... Success experience * Strong communication, consulting, and conflict navigation skills * Program ...

WeBox

Customer Success Associate

San Jose, CA · On-site

$70K - $90K/yr

Partner with Customer Success, Sales, and Operations teams to improve processes and drive ... efficiency. * Maintain accurate records and track key metrics related to customer performance and ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

... employees, partners, customers, and visitors. We take pride in the way we positively impact the ... Role Overview: As a Customer Success Manager, you will play a pivotal role in ensuring our ...

WeBox

Customer Success Associate

San Jose, CA · On-site

$70K - $90K/yr

Partner with Customer Success, Sales, and Operations teams to improve processes and drive efficiency. * Maintain accurate records and track key metrics related to customer performance and service ...

WeBox

Customer Success Associate

San Jose, CA · On-site

$70K - $90K/yr

Partner with Customer Success, Sales, and Operations teams to improve processes and drive ... efficiency. * Maintain accurate records and track key metrics related to customer performance and ...

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Showing results 21-40

All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in California

Customer Success Partner information

See California salary details

$32.1K

$82K

$138.2K

How much do customer success partner jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success partner in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are popular job titles related to Customer Success Partner jobs in California?

For Customer Success Partner jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Success Partner jobs in California look for?

The top searched job categories for Customer Success Partner jobs in California are:

What cities in California are hiring for Customer Success Partner jobs?

Cities in California with the most Customer Success Partner job openings:

Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in California as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Customer Success Manager

Bland

San Francisco, CA • On-site

$120K - $180K/yr

Full-time

Re-posted 23 days ago

Key responsibilities

  • Own the post-sales journey to ensure customers launch quickly, achieve KPIs, and realize ROI from Bland's AI agents.

  • Partner with engineers to troubleshoot issues, accelerate resolutions, and maintain customer success in production.

  • Educate customers on best practices, new features, and optimization strategies to maximize value from the product.

Job description

About Bland AI
At Bland, we're building the most human AI phone agents in the world.
We're a Series C startup backed by Emergence Capital, Y Combinator, and the founders of PayPal and Twilio, and we've raised $100M to reimagine the future of customer communication. Today, we're a 60 person team powering voice automation for companies like Better.com, helping them deliver friendly, helpful, and human-like conversations at massive scale.
And now we're hiring our next game-changing teammate: a Technical Account Manager (TAM) who lives at the intersection of customer success, and solutions.
Why this role exists
We need someone who will take control of post-sales, enforce clarity, and drive customers to value fast. Someone who doesn't wait for direction, they build the plan, run the room, unblock deployments, collapse timelines, and turn customer confusion into clean, repeatable execution. Someone who can stabilize accounts, surface real risks, tighten the feedback loop, and aggressively identify expansion opportunities.
That's the founding Technical Account Manager: the person who owns outcomes, commands the customer relationship, and turns our product into an undeniable business impact at speed.
What you'll do
  • Drive Customer Outcomes - You'll own the post-sales journey end-to-end, ensuring every customer launches quickly, hits quantifiable KPIs, and sees unmistakable ROI from our agents. That means diagnosing blockers before they become problems, pushing customers toward high-value use cases, and turning every deployment into a measurable win for both their business and ours.
  • Cross-Functional Problem Solving - Partner with forward deployed engineers to troubleshoot issues, accelerate resolutions, and ensure customers stay successful in production.
  • Proactive Technical Guidance - Educate customers on best practices, new features, and optimization strategies, helping them get more value from Bland with every interaction.
  • Customer Growth & Expansion - Work closely with customers to uncover new use cases, map expansion opportunities, and translate insights into actionable growth plans.
  • Executive & Technical Communication - Engage confidently with stakeholders at every level, simplifying complex AI behavior into clear recommendations that drive adoption and outcomes.
  • High-Ownership, High-Velocity Mindset - Operate with positivity, pace, and accountability in a fast-moving startup environment where speed, precision, and customer obsession matter.
  • Driver of Customer Outcomes - Help customers achieve measurable business results with the most friendly, helpful, and human-like AI phone agents in the world.

Qualifications
  • Technical Foundation (CS/Engineering or Equivalent Experience) - Degree or equivalent hands-on experience enabling deep understanding of customer architectures and AI workloads.
  • 5+ Years in Technical Customer-Facing Roles - Experience as a TAM, Technical Lead, Solutions Architect, Customer engineer or similar role owning post-sales success and enterprise customer outcomes.
  • API & Integration Fluency - Comfortable reading/writing REST/JSON/, interpreting logs, querying data with SQL and understanding how systems integrate in production.
  • Escalation & Incident Management - Skilled in resolving complex issues, guiding senior stakeholders, and driving clarity during high-pressure situations.
  • Strong Communication Skills- Able to simplify technical concepts for executives and dive deep with practitioners.
  • High EQ & Customer Advocacy - Builds trust quickly, navigates competing priorities, and proactively guides customers towards best practices through structured touchpoints such as MBR/QBRs.
  • Cross-Functional Collaboration - Proven success partnering with Sales, and Engineering, to drive adoption and growth.
  • Thrives in Fast-Paced Environments - High-ownership operator who excels in rapid, high-impact cultures.

Nice to haves
  • Startup experience or early-stage TAM experience
  • Experience with AI/ML, conversational AI, or telephony systems
  • Familiarity with debugging distributed systems, logs, or APIs beyond REST/JSON
  • Background working with voice workflows, call flows, or contact center tech
  • Experience building TAM playbooks or customer onboarding frameworks

Why You'll Love This Role
You get to build real AI systems that talk, reason, and help humans at scale and you're the one bringing that magic into production for customers across entire industries.
You'll be part of a small, elite team at the frontier of voice AI, with massive ownership and the chance to define what "best-in-class technical account management" means in the age of LLMs.
And if we do this right? You will have a measurable, outsized impact on Bland's growth curve.
Compensation & Perks
Salary: $120k - $180k base + meaningful equity + benefits.
Gorgeous office in Levi's Plaza, San Francisco (rooftop views & great coffee shops nearby).

Apply