Create Purchase Orders to partners for customer orders. * Contact vendors and acquire pricing for managed service items and to fulfill orders. * Request and confirm delivery of ordered items; work ...
Create Purchase Orders to partners for customer orders. * Contact vendors and acquire pricing for managed service items and to fulfill orders. * Request and confirm delivery of ordered items; work ...
Skill in developing strong partnerships with customers and internal teams. * Business Acumen ... Success Metrics * Customer satisfaction and retention rates * Quality of cross-functional ...
Skill in developing strong partnerships with customers and internal teams. * Business Acumen ... Success Metrics * Customer satisfaction and retention rates * Quality of cross-functional ...
Create Purchase Orders to partners for customer orders. * Contact vendors and acquire pricing for managed service items and to fulfill orders. * Request and confirm delivery of ordered items; work ...
Create Purchase Orders to partners for customer orders. * Contact vendors and acquire pricing for managed service items and to fulfill orders. * Request and confirm delivery of ordered items; work ...
Customer Success Manager I (Inside)
Scottsdale, AZ · On-site
$68K - $109K/yr
Customer Success Manager I (Inside) Join Axon and be a Force for Good. At Axon, we're on a mission ... The ideal candidate is a tech-savvy, customer-focused professional who can partner with clients to ...
Customer Success Manager I (Inside)
Scottsdale, AZ · On-site
$68K - $109K/yr
Customer Success Manager I (Inside) Join Axon and be a Force for Good. At Axon, we're on a mission ... The ideal candidate is a tech-savvy, customer-focused professional who can partner with clients to ...
Create Purchase Orders to partners for customer orders. * Contact vendors and acquire pricing for managed service items and to fulfill orders. * Request and confirm delivery of ordered items; work ...
Create Purchase Orders to partners for customer orders. * Contact vendors and acquire pricing for managed service items and to fulfill orders. * Request and confirm delivery of ordered items; work ...
CTIO -Activation & Customer Success - Experienced Associate
Phoenix, AZ · On-site
$50K - $140K/yr
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CTIO -Activation & Customer Success - Experienced Associate
Phoenix, AZ · On-site
$50K - $140K/yr
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Customer Success Specialist I - Arizona, Phoenix Market
Phoenix, AZ · On-site
$24 - $26/hr
Customer Success Specialist I The Customer Success Specialist I (CCS1) are stewards of long-term ... Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams. * Build ...
Customer Success Specialist I - Arizona, Phoenix Market
Phoenix, AZ · On-site
$24 - $26/hr
Customer Success Specialist I The Customer Success Specialist I (CCS1) are stewards of long-term ... Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams. * Build ...
Account Executive - Customer Success
Chandler, AZ · On-site
$50K - $65K/yr
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Quick apply
Account Executive - Customer Success
Chandler, AZ · On-site
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... Account Executive - Customer Success. This full-time position is designed for individuals ... Ability to work collaboratively and build positive/effective business partnerships. Why You'll Love ...
Global Vice President of Customer Success
Phoenix, AZ · On-site +1
$137K - $176K/yr
Description The Global Vice President of Customer Success is a key member of Dot Compliance ... Partner with Sales and Professional Services to identify and execute upsell, cross-sell, and ...
Global Vice President of Customer Success
Phoenix, AZ · On-site +1
$137K - $176K/yr
Description The Global Vice President of Customer Success is a key member of Dot Compliance ... Partner with Sales and Professional Services to identify and execute upsell, cross-sell, and ...
Customer Success Specialist I - Arizona, Phoenix Market
Phoenix, AZ · On-site
$24 - $26/hr
Position Description The Customer Success Specialist I (CCS1) are stewards of long-term customer ... Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams. * Build ...
Customer Success Specialist I - Arizona, Phoenix Market
Phoenix, AZ · On-site
$24 - $26/hr
Position Description The Customer Success Specialist I (CCS1) are stewards of long-term customer ... Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams. * Build ...
Position Description The Customer Success Specialist I (CCS1) are stewards of long-term customer ... Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams. * Build ...
Quick apply
Position Description The Customer Success Specialist I (CCS1) are stewards of long-term customer ... Partner closely with Field Sales, National Accounts, Operations, and Supply Chain teams. * Build ...
Partner with Brand, Performance, Group Sales, and Delivery for a flawless handoff to property WHO ... BRING * 5+ years leading customer success, contact center, reservations, or guest services ...
Quick apply
Partner with Brand, Performance, Group Sales, and Delivery for a flawless handoff to property WHO ... BRING * 5+ years leading customer success, contact center, reservations, or guest services ...
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The CSM partners closely with operations, sales, and engineering teams to ensure that client ... Track and analyze key client metrics, including response times, work order completion, and customer ...
Client Success Manager
Phoenix, AZ · On-site
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Revenue Readiness Partner
Phoenix, AZ · On-site
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Scottsdale, AZ · On-site
$18.25 - $23.75/hr
Create Purchase Orders to partners for customer orders. * Contact vendors and acquire pricing for managed service items and to fulfill orders. * Request and confirm delivery of ordered items; work ...
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Scottsdale, AZ · On-site
$18.25 - $23.75/hr
Create Purchase Orders to partners for customer orders. * Contact vendors and acquire pricing for managed service items and to fulfill orders. * Request and confirm delivery of ordered items; work ...
As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... You'll own the client relationship, resolve escalations with empathy, and partner closely with ...
Quick apply
As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... You'll own the client relationship, resolve escalations with empathy, and partner closely with ...
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Scottsdale, AZ · On-site +1
As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... You'll own the client relationship, resolve escalations with empathy, and partner closely with ...
Client Success Manager (Hybrid)
Scottsdale, AZ · On-site +1
As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and ... You'll own the client relationship, resolve escalations with empathy, and partner closely with ...
The Senior Customer Success Manager drives business growth for some of the most influential Sellers ... influential partner for your Sellers. Proactively seek out new opportunities for customers and ...
The Senior Customer Success Manager drives business growth for some of the most influential Sellers ... influential partner for your Sellers. Proactively seek out new opportunities for customers and ...
The Senior Customer Success Manager drives business growth for some of the most influential Sellers ... influential partner for your Sellers. Proactively seek out new opportunities for customers and ...
The Senior Customer Success Manager drives business growth for some of the most influential Sellers ... influential partner for your Sellers. Proactively seek out new opportunities for customers and ...
WWT combines the power of strategy, execution and partnership to accelerate digital ... to drive customer satisfaction, increase profitability and growth. Our success is enabled by our ...
WWT combines the power of strategy, execution and partnership to accelerate digital ... to drive customer satisfaction, increase profitability and growth. Our success is enabled by our ...
Customer Success Partner information
See Arizona salary details
$30.3K - $39.4K
4% of jobs
$39.4K - $48.5K
10% of jobs
$54.9K is the 25th percentile. Wages below this are outliers.
$48.5K - $57.6K
16% of jobs
$57.6K - $66.7K
15% of jobs
The median wage is $70.2K / yr.
$66.7K - $75.8K
14% of jobs
$75.8K - $84.9K
14% of jobs
$87.5K is the 75th percentile. Wages above this are outliers.
$84.9K - $94K
10% of jobs
$94K - $103.1K
10% of jobs
$103.1K - $112.2K
4% of jobs
$112.2K - $121.4K
2% of jobs
$121.4K - $130.5K
2% of jobs
$30.3K
$77.4K
$130.5K
How much do customer success partner jobs pay per year?
What is the difference between Customer Success Partner vs Customer Support Specialist?
| Aspect | Customer Success Partner | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically requires a bachelor's degree in business, communications, or related field; experience in account management or client relations | Often requires a high school diploma or associate degree; technical knowledge may be beneficial |
| Work Environment | Proactively manages client accounts, builds relationships, and ensures customer retention | Responds to customer inquiries, resolves technical issues, and provides product support |
| Employer & Industry Usage | Used in SaaS, technology, and service industries focusing on customer retention and success | Common across tech, retail, and service sectors providing technical or product support |
The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.
What are the key skills and qualifications needed to thrive as a Customer Success Partner?
How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?
What is a Customer Success Partner?
- Self Employed Customer Success Manager
- Educational Customer Success Manager
- Customer Success Director
- Flexible Customer Success Manager Remote
- Customer Success Program
- Full Time Senior Customer Success Manager
- Customer Success Manager Hybrid
- Customer Success Program Manager
- Customer Success Manager Remote
- Entry Level Customer Success Manager Remote

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
WillScot rating
7.3
Based on 51 frontline employees who took The Breakroom Quiz
321st of 538 rated manufacturers
Job description
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
ABOUT THE JOB:
This job is responsible for maintaining partner relationships with assigned accounts which includes responsibilities in the following areas: purchase order creation, dispatch, partner invoicing, customer billing and A/P inquiries.
WHAT YOU'LL BE DOING:
Purchase Order Creation:
- Create Purchase Orders to partners for customer orders.
- Contact vendors and acquire pricing for managed service items and to fulfill orders.
- Request and confirm delivery of ordered items; work with sales to keep clear communication on updates and delays.
- Update existing purchase orders when change orders are requested.
- Goods receipt Purchase Orders in SAP.
- Work with sales to keep clear communication on updates and delays .
- Answer partner calls and e-mails concerning purchase orders and deliveries.
Dispatch Coordinator:
- Act as a point of contact and liaison for vendors in an assigned region and maintain contact with them.
- Work to establish supplier performance goals and drive performance improvement for suppliers.
- Confirm delivery with vendors.
- Activate and deactivate contracts in SAP.
- Schedule pickups and confirm their occurrence with vendors.
- Assist in preparation and participate in regular, recurring vendor performance reviews with Regional Field Manager.
- Coach/train vendors on current requirements, processes, and procedures when deficiencies are identified.
- Follow up on outstanding orders and status. Includes documenting status in SOR.
- Other duties as assigned .
AP/Billing Coordinator:
- Verify and match partner invoices to Purchase Orders, process for payment.
- Prioritize and resolve escalated partner/payment issues with urgency.
- Create additional billings to customers based on additional services requested and invoiced by partners.
- Answer partner calls and e-mails concerning invoicing and payments.
- Review partner aging reports/statements, research issues, and provide answers.
- Dispute unauthorized or over-billed charges from partners.
- Audit/verify items on rent on a monthly basis.
Customer Service:
- Answer customer calls and emails regarding service issues, change requests and billing disputes.
- Create new contracts for units added to site after initial order.
- Assist sales reps with research/corrections/updates to new and existing contracts.
- Work with customers on escalated billing disputes, etc.
- Create additional billings to customers based on additional services requested and invoiced by partners.
- Audit/verify items on rent monthly.
EDUCATION AND QUALIFICATIONS:
Required Education and Experience:
- Minimum Required Education level: High School Diploma/GED
- Preferred Education Level: Bachelor Degree
- Years of related experience: minimum 1 year of accounts payable (A/P), accounts receivable (A/R) and/or billing experience and data /order entry experience
Skills & Systems:
- Required Skills:
- Excellent customer service and communication skills (both verbal and written) with professional demeanor
- Strong organizational skills along with attention to detail and ability to multi-task
- Ability to influence a sale
- Preferred Skills: Rental/broker experience, SalesForce.com, ERP System, E-Invoice Chat
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
About WillScot
Sourced by ZipRecruiter
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Phoenix, AZ, US
Year founded
1955