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Customer Success Partner Jobs in Arizona (NOW HIRING)

SHI GmbH

Customer Success Manager - VMware

Phoenix, AZ · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Build and maintain strong relationships with key customers and partners to ensure a positive ...

EDB

Principal Customer Success Manager

Phoenix, AZ · On-site

You will develop, prioritize, and execute customer success plans to nurture and guide your ... Experience with Partner relationship management * Knowledge of PostgreSQL, Linux, RedHat Linux, HPE ...

Basata

Partner Success Manager

Tempe, AZ · On-site

Partner Success Manager Full-Time | Tempe, AZ About Basata At Basata, we're rethinking the way ... We put our customers at the center of everything we do. We anticipate their needs, solve their ...

BizIQ

Manager of Customer Success

Phoenix, AZ · On-site

We are a trusted Google Featured Partner, with a success record of helping over 36,000 small ... EXPERIENCE AND EDUCATION * 2+ years of experience managing and building high-performing customer ...

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Showing results 21-40

All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in Arizona

Customer Success Partner information

See Arizona salary details

$30.3K

$77.4K

$130.5K

How much do customer success partner jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success partner in Arizona is $77,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.
What are popular job titles related to Customer Success Partner jobs in Arizona? For Customer Success Partner jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Success Partner jobs in Arizona look for? The top searched job categories for Customer Success Partner jobs in Arizona are:
What cities in Arizona are hiring for Customer Success Partner jobs? Cities in Arizona with the most Customer Success Partner job openings:
Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in Arizona as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $77,406 per year, or $37.2 per hour.

Customer Success Manager

Cohere Beauty Omaha Inc

Phoenix, AZ • On-site

Full-time

Re-posted 21 days ago

Job description

The Cohere Beauty Customer Success Manager (CSM) supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional teams to deliver projects from concept through commercialization. This role manages timelines and coordinates internal stakeholders and customer communication for beauty and personal care programs.

The CSM plays a key role in keeping projects on track, ensuring accurate documentation, and proactively identifying risks, while developing strong project management and customer-facing skills.




Responsibilities


Customer Experience & Relationship Support

  • Support day-to-day communication with customers, ensuring timely responses and follow-ups.
  • Help maintain positive customer relationships through organization and reliability
  • Escalate risks or concerns to the Department Lead proactively


Project Coordination & Support

  • Manage project timelines, deliverables, and documentation
  • Create and maintain project plans and trackers
  • Translate customer requests into internal tasks and next steps
  • Lead customer meetings and capture notes, actions, and follow-ups


Cross-Functional Coordination

  • Coordinate with internal teams (R&D, Packaging, Supply Chain, Quality, Production) to track progress
  • Follow up on key milestones and ensure updates are reflected in project systems
  • Identify delays or risks and communicate them to the Team Lead


Retail & Launch Readiness Support

  • Tracking key milestones tied to retailer timelines and launch dates
  • Support documentation related to customer-requested compliance, labeling, and specifications


Forecasting & Planning Support

  • Maintain project data accuracy in internal systems
  • Update timelines, forecasts, and scope changes


Performance & Reporting

  • Track KPIs (timeliness, sample status, milestone completion)
  • Prepare internal and customer-facing updates


Perform other duties as assigned


Minimum Education & Experience

  • Bachelor’s degree or equivalent experience preferred
  • 2-4 years of experience in project coordination, account support, or operations
  • Experience in manufacturing, Consumer Packaged Goods (CPG), or supply chain environments preferred

Knowledge, Skills & Abilities

  • Strong organizational and time management skills
  • Ability to manage multiple tasks and deadlines
  • Clear and professional communication skills
  • Detail-oriented with strong follow-through
  • Proficiency in Microsoft Office and project tracking tools (Monday.com, Smartsheet, MS Project, a plus)
  • Willingness to learn cross-functional processes in manufacturing
  • Ability to maintain regular and predictable attendance

Travel & Working Conditions

  • Primarily Office environment – climate-controlled
  • Hybrid work arrangements may be considered
  • Travel requirements up to 10 - 15 % annually