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Customer Success Operations Manager Jobs in Rancho Cucamonga, CA

SAIA

Operations Manager

Fontana, CA

$68K - $85K/yr

You'll see it in our commitment to our people, customers, and community. You'll feel it in the ... Benefits At Saia, your success is our success! That's why we work hard to provide you with what you ...

Saia

Operations Manager

Fontana, CA · On-site

$68K - $85K/yr

You'll see it in our commitment to our people, customers, and community. You'll feel it in the ... Benefits At Saia, your success is our success! That's why we work hard to provide you with what you ...

Amazon

Operations Manager

Riverside, CA

We are looking for motivated, customer-focused individuals who want to join our team as an ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Riverside, CA

We are looking for motivated, customer-focused individuals who want to join our team as an ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Riverside, CA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Hope Bank

Operations Manager

La Habra, CA · On-site

$70K - $80K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Actively contribute to the Sales success/goals of the office by collaborating with BM and PBO. Job ...

Bank of Hope

Operations Manager

La Habra, CA · On-site

$70K - $80K/yr

Customer Service Support: * Promote a culture of exceptional customer service by ensuring ... Actively contribute to the Sales success/goals of the office by collaborating with BM and PBO. Job ...

ACT Fulfillment

Operations Manager

Bloomington, CA · On-site

$145K - $150K/yr

Operating in a customer-integrated environment with Steve Madden, this role provides direct support to the Senior Operations Manager in client engagement. While not the primary point of contact, the ...

EoS Fitness

Operations Manager

Moreno Valley, CA

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

MED ONE GROUP

Operations Manager

Corona, CA

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager Rental Operations- Corona, CA About Med One Group: Med One Group, a leader in ... Build and strengthen customer relationships in close partnership with the Sales team. * Oversee ...

GEODIS

Operations Manager

Ontario, CA

  • Medical

  • Dental

  • Vision

  • Retirement

Partners with the customer to maintain a high level of customer satisfaction by communicating ... Leads an efficient and successful operations while successfully mitigating any barriers to success

Water Heater Warehouse, LLC

Operations Manager

Fullerton, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

With a focus on customer satisfaction and technical excellence, we strive to deliver efficient ... Join our team and play a key role in shaping the future success of our plumbing business! If you ...

EoS Fitness

Operations Manager

Jurupa Valley, CA · On-site

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Kimball Equipment Company

Operations Manager

Corona, CA

$115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager oversees resources, drives process improvements, and ensures that daytoday execution aligns with company goals and customer expectations. The ideal candidate is selfdriven ...

Kimball Equipment Company

Operations Manager

Corona, CA · On-site

$115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager oversees resources, drives process improvements, and ensures that day-to-day execution aligns with company goals and customer expectations. The ideal candidate is self-driven ...

Lineage Logistics

Operations Manager

Riverside, CA · On-site

$75K - $135K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Ensure people, process and technology enable meeting all customer service standards. KEY DUTIES AND ... Success in this role enables greater responsibilities and promotions! A career at Lineage starts ...

Lineage Logistics Holding, LLC

Operations Manager

Riverside, CA · On-site

$75K - $135K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Ensure people, process and technology enable meeting all customer service standards. KEY DUTIES AND ... Success in this role enables greater responsibilities and promotions! A career at Lineage starts ...

PDS Health

Operations Manager

La Puente, CA · On-site

$27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences * Other duties and responsibilities as ...

Water Heater Warehouse, LLC

Operations Manager

Fullerton, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

With a focus on customer satisfaction and technical excellence, we strive to deliver efficient ... Join our team and play a key role in shaping the future success of our plumbing business! If you ...

CVS Health

Operations Manager

Grand Terrace, CA

$21.90 - $35.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Showing results 21-40

All JobsCustomer Success Operations JobsCustomer Success Operations Manager JobsCustomer Success Operations Manager Jobs in Rancho Cucamonga, CA

Customer Success Operations Manager information

See Rancho Cucamonga, CA salary details

$45.5K

$126.4K

$138.5K

How much do customer success operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer success operations manager in Rancho Cucamonga, CA is $126,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,900.00 and $136,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.

What job categories do people searching Customer Success Operations Manager jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Customer Success Operations Manager jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Customer Success Operations Manager jobs?

Cities near Rancho Cucamonga, CA with the most Customer Success Operations Manager job openings:

Customer Success Operations Manager jobs near you
Infographic showing various Customer Success Operations Manager job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $126,388 per year, or $60.8 per hour.

Operations Manager

SAIA

Fontana, CA

$68K - $85K/yr

Full-time

Re-posted 7 hours ago

Job description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one -from leadership and from your team. A job with Saia is packed with opportunity -from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.

Position Summary

Manages the terminal operations of the organization by implementing processes and procedures to maximize profitability and optimization.

Major Tasks and Responsibilities

  • Manages the daily terminal operations to ensure all operations are running efficiently.
  • Develop and implement processes and procedures to enhance efficiency.
  • Monitors terminal and employee operations to meet and exceed service level agreements.
  • Audits current operations and finds areas of improvement.
  • Oversees the maintenance and repairs of the terminal's fleet management assets.
  • Creates and presents status reports to leadership on terminal operations.
  • Collaborates with cross-functional teams to streamline processes.
  • Strategically allocates resources to meet operational requirements.

Preferred Qualifications

  • Bachelor's degree in business or a related field.
  • 5+ years of terminal operations experience.
  • Proficiency in Microsoft Office and transportation management tools.
Salary Range: $68,800.00 - $85,300.00 annually, based on experience. This position is bonus eligible.

Benefits

At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.

Make Your Move

At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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