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Customer Success Operations Manager Jobs in Milwaukee, WI

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... our success. We commit to taking care of each other, our customers, our communities and the ...

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... our success. We commit to taking care of each other, our customers, our communities and the ...

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... our success. We commit to taking care of each other, our customers, our communities and the ...

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... our success. We commit to taking care of each other, our customers, our communities and the ...

We are looking for motivated, customer-focused individuals who want to join our team as an ... To achieve this, managers are expected to provide their team with the tools needed for success ...

We are looking for motivated, customer-focused individuals who want to join our team as an ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Responsible for customer retention, employee retention, and service center EBITDA Continually ... success of areas by ensuring the safe and efficient delivery of quality services Execute plans ...

Operations Manager

New Berlin, WI · On-site

$60K - $70K/yr

Responsible for customer retention, employee retention, and service center EBITDA Continually ... success of areas by ensuring the safe and efficient delivery of quality services Execute plans ...

Responsible for customer retention, employee retention, and service center EBITDA Continually ... success of areas by ensuring the safe and efficient delivery of quality services Execute plans ...

Operations Manager

New Berlin, WI · On-site

$80K - $95K/yr

Responsible for customer retention, employee retention, and service center EBITDA Continually ... success of areas by ensuring the safe and efficient delivery of quality services Execute plans ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

We are looking for motivated, customer-focused individuals who want to join our team as an ... To achieve this, managers are expected to provide their team with the tools needed for success ...

We are looking for motivated, customer-focused individuals who want to join our team as an ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Showing results 21-40

Customer Success Operations Manager information

See Milwaukee, WI salary details

$43.8K

$121.7K

$133.4K

How much do customer success operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer success operations manager in Milwaukee, WI is $121,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,900.00 and $131,900.00 per year, depending on experience, location, and employer.

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What are popular job titles related to Customer Success Operations Manager jobs in Milwaukee, WI?

For Customer Success Operations Manager jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Customer Success Operations Manager jobs in Milwaukee, WI look for?

The top searched job categories for Customer Success Operations Manager jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Customer Success Operations Manager jobs?

Cities near Milwaukee, WI with the most Customer Success Operations Manager job openings:

Infographic showing various Customer Success Operations Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $121,852 per year, or $58.6 per hour.

Senior Customer Operations Manager

ULINE

Kenosha, WI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago


Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 13,162 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees


Job description

Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
  • Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
  • Guide leaders in analyzing department results for trends and improvement opportunities.
  • Track and report gross profit, return, vendor performance and customer feedback metrics.
  • Work with other Uline teams to enhance customer service processes and identify new product opportunities.
  • Build strong vendor relationships to resolve issues quickly and enhance service quality.

Minimum Requirements
  • Bachelor's degree.
  • 5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
  • Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
  • Travel to Uline's North American branches and to vendors.

Benefits
  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Employee Perks
  • Café featuring affordable daily meal options from local restaurants.
  • On-site fitness center and beautifully maintained walking paths.
  • Best-in-class, clean, modern facilities.

About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-HQCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.


What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

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