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Customer Success Operations Manager Jobs in Delafield, WI

2W Technologies, Inc.

Success Manager

Pewaukee, WI · On-site

We specialize in Epicor ERP, network architecture, managed cloud services, business analytics and cyber defense. Imagine you are a  Success Manager  for an innovative company working with the ...

The Panaro Group

Operations Manager

Burlington, WI

Lead daily production operations to ensure safety, quality, efficiency, and customer service ... Manage, coach, and develop Supervisors, Leads, and production associates. * Develop and maintain ...

Pedone Pinsa

Operations Manager

Burlington, WI

Lead daily production operations to ensure safety, quality, efficiency, and customer service ... Manage, coach, and develop Supervisors, Leads, and production associates. * Develop and maintain ...

SavATree LLC

Operations Manager

Mequon, WI

$65K - $75K/yr

Through our comprehensive lawn and tree care, we work hard to make sure our customers have ... We want everyone to be able to identify and achieve their own version of success, which means ...

Feldco Factory Direct

Operations Manager

Milwaukee, WI · On-site

... our customers through our products: windows, siding, and doors. Feldco, the #1 Window and Door ... Position Responsibilities: • Manage operations in order to maximize profitability, ensure product ...

Regal Rexnord

Operations Manager

Milwaukee, WI · On-site

Align operational priorities with customer requirements and business needs Financial & Resource Management * Manage operational budgets, cost controls, and resource allocation * Drive cost reduction ...

bluelinx

Operations Manager- Milwaukee

Milwaukee, WI · On-site

Drive operational efficiency--from inventory management to customer service excellence. * Foster ... We have over 2,000 associates and our warehouse associates are critical to our success. Teamwork ...

ACS Industries, Inc.

Operations Manager

New Berlin, WI · On-site

The Operations Manager is responsible for the production operations of their business unit to ... customer service. Provide a motivational team environment. * Direct and manage the business units ...

New

Village of Jackson

Operations Manager

Jackson, WI · On-site

$15 - $21/hr

The Operations Manager serves as the liaison for long-term renters of the Community Center and ... customer assistance, cashiering, data processing and building supply ordering. Role also includes ...

FIS

Client Success Manager II

Milwaukee, WI · On-site

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution ... Capture, communicate, and bring forward expansion recommendations from customer insights to sellers

FIS

Team Lead, Client Success Manager

Milwaukee, WI · On-site

Our commercial lending technology supports both the customer's interactions and the full process ... In addition to a basic understanding of operations related to Asset Financing between lessors and ...

Worldpay, Inc.

Client Success Manager II

Milwaukee, WI · On-site

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution ... Capture, communicate, and bring forward expansion recommendations from customer insights to sellers

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Showing results 21-40

All JobsCustomer Success Operations JobsCustomer Success Operations Manager JobsCustomer Success Operations Manager Jobs in Delafield, WI

Customer Success Operations Manager information

See Delafield, WI salary details

$42.7K

$118.6K

$130K

How much do customer success operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success operations manager in Delafield, WI is $118,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,500.00 and $128,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.
What job categories do people searching Customer Success Operations Manager jobs in Delafield, WI look for? The top searched job categories for Customer Success Operations Manager jobs in Delafield, WI are:
What cities near Delafield, WI are hiring for Customer Success Operations Manager jobs? Cities near Delafield, WI with the most Customer Success Operations Manager job openings:
Customer Success Operations Manager jobs near you
Infographic showing various Customer Success Operations Manager job openings in Delafield, WI as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $118,624 per year, or $57 per hour.

Success Manager

2W Technologies, Inc.

Pewaukee, WI • On-site

Full-time

Re-posted 28 days ago

Job description


2W Technologies, INC is a fast-paced, high-growth, full-service technology consulting firm with clients across North America and several countries around the world. 2W specializes in helping our clients (mostly manufacturers) get maximum value from their technology investments. We specialize in Epicor ERP, network architecture, managed cloud services, business analytics and cyber defense.

Imagine you are a Success Manager for an innovative company working with the cutting edge of business technology.  Your clients are key contributors to the worldwide economy, companies who make stuff - manufacturers.  Your responsibilities are to guide them through the confusing tech jungle, to show them a better way to run their business.  

Meanwhile, you work for a company that invests in you, challenges you and provides you with the opportunity to grow and prosper.  You’ll work with senior management and some of the smartest propellor heads you have ever met, all as you craft the success path for your clients.  

This job rocks. Do you? 

2W Technologies needs to add another Success Manager to the team. If a 2W Tech Success Manager is your next gig, here’s what you’ll need to bring to the table:

  • Solid experience in Success Management or a similar client-facing role.
  • Ability to develop and nurture long-term, trusted relationships with clients, serving as their primary point of contact. Focus on understanding their business challenges, goals, and opportunities, communicate, present, and influence convincingly at all levels of the organization, including the C-suite.
  • Partner closely with the Solution Engineering team to ensure client needs are accurately translated into tailored solutions. Advocate for the client’s perspective during solution development. 
  • Proven ability to juggle multiple clients and initiatives while maintaining strict attention to detail.
  • Stellar listening and presentation skills.
  • Ability to comprehend some serious next-level tech stuff like Artificial Intelligence and Cloud Architecture. (We’ll help you with that) 
  • A consultative, solutions-oriented mindset, with the ability to align client needs with 2W’s offerings.
  • Self-driven, results-oriented, proud of what you do and able to thrive in a fast-paced, high-growth environment.

Bonus points:

  • Understanding of ERP (Epicor ERP extra points)
  • Manufacturing Processes.
  • Networking technologies
  • Microsoft Modern Work.  

Ready to take your career on an exciting journey with us? Click 'Apply' and upload your resume. We can't wait to see what you bring to the 2W Tech team!