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Customer Success Operations Analyst Jobs in Georgia

NESCO Inc

Customer Experience Professional

Atlanta, GA · On-site

Experience supporting Customer Experience, Customer Success, or related business operations . * Experience with data analysis and reporting. * Experience supporting commission or incentive plan ...

New

GDIT

You will support the customers force protection and identity data management efforts. * Collaborate ... The Operations Analyst Technician must have: * Education: Associate degree * Experience: 4+ years ...

Flowable USA Inc.

Customer Success Manager

Atlanta, GA · On-site

$120 - $160/hr

Customer Success Manager Customer Success Manager Flowable is the agentic process automation and ... Analytical skills to interpret product usage data and customer health metrics * Experience in BPM ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

... Operational Excellence * Maintain accurate account data, notes, and health metrics in CRM * Follow ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

... Operational Excellence * Maintain accurate account data, notes, and health metrics in CRM * Follow ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Itential Careers

Customer Success Manager

Atlanta, GA · On-site

We enable enterprises and service providers to automate their operations through both deterministic ... Experience analyzing and optimizing existing processes in the Customer Success department * Strong ...

UL Solutions

Customer Success Executive

Marietta, GA · On-site

Builds and maintains customer-specific ROI models using the customer's actual operational and ... Strong analytical skills -- ability to translate data into strategic narrative and executive-grade ...

Finastra

Customer Success Director

Atlanta, GA · On-site

The Customer Success Director (CSD) - Corporate Lending is responsible for executing Customer ... Support customers through organizational and operational impacts of transformation * Reinforce ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

... Operational Excellence * Maintain accurate account data, notes, and health metrics in CRM * Follow ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

... Operational Excellence * Maintain accurate account data, notes, and health metrics in CRM * Follow ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Radancy

Customer Success Manager

Atlanta, GA · On-site

Analyze data to extract insights to inform actionable changes that will accelerate performance * Lead customer meetings, working with the Customer Success and Delivery teams to coordinate the agenda ...

Engle Martin

Customer Success Engineer

Atlanta, GA · On-site

$52 - $72/hr

Customer Success Engineer DEPARTMENT: Information Technology REPORTS TO: IT Customer Success ... Intermediate data extraction skills for analysis and reporting purposes * Effective time management ...

Scandit

Customer Success Engineer

Atlanta, GA · On-site

... store operations more efficient, our technology automates workflows. It provides actionable ... Strong strategic and analytical thinker * Solid understanding of enterprise IT architectures ...

ADEX

Customer Success Advocate

Atlanta, GA · On-site

Position Title: Customer Success Advocate Responsibilities: • Google Contacts Onboarding ... analytical abilities. o Ability to work independently and as part of a team. o Customer-centric ...

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All JobsCustomer Success Operations Analyst JobsCustomer Success Operations Analyst Jobs in Georgia

Customer Success Operations Analyst information

See Georgia salary details

$12

$28

$47

How much do customer success operations analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer success operations analyst in Georgia is $28.50, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $34.09 per hour, depending on experience, location, and employer.

What is a customer success operations analyst?

Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.

How does a customer success operations analyst typically collaborate with customer success managers and other departments?

A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.

What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?

To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.

What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?

AspectCustomer Success Operations AnalystCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and operational efficiencyHandling customer inquiries, troubleshooting, and providing support
Required SkillsData analysis, CRM tools, process improvementCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, data-driven tasks, strategic planningCustomer-facing, support centers, direct interaction with clients
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, product training

The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

What are popular job titles related to Customer Success Operations Analyst jobs in Georgia?

For Customer Success Operations Analyst jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Success Operations Analyst jobs in Georgia look for?

The top searched job categories for Customer Success Operations Analyst jobs in Georgia are:

What cities in Georgia are hiring for Customer Success Operations Analyst jobs?

Cities in Georgia with the most Customer Success Operations Analyst job openings:

Customer Success Operations Analyst jobs near you
Infographic showing various Customer Success Operations Analyst job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $59,284 per year, or $28.5 per hour.

Customer Success Manager

Sliced Health, Inc

Woodstock, GA • On-site

Full-time

Re-posted 21 days ago

Job description

Customer Success Manager Job Description
Summary

The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of SlicedHealth solutions. This role focuses on optimizing revenue cycle processes in the healthcare industry while partnering with cross-functional teams to drive adoption of contract management, business analytics, and price transparency solutions. The position requires strong communication, organizational, and technical skills, as well as an understanding of healthcare revenue cycle management and contract management principles.

Responsibilities
  • Communicate product value and outcomes while assisting clients with system questions, issue resolution, and maintenance.
  • Provide ongoing support for contract management systems, including troubleshooting, data connection setup, and user support.
  • Deliver training and education on system functionality, best practices, and process improvements to support strong system adoption.
  • Collaborate with cross-functional teams—such as revenue cycle, finance, legal, and IT—to gather requirements and optimize solutions.
  • Work with IT and vendor partners to troubleshoot and resolve technical issues.
  • Assist with audits to ensure data accuracy, contract compliance, and system integrity.
  • Stay current with industry trends and best practices in healthcare revenue cycle management, contract management, and price transparency.
  • Participate in revenue cycle optimization, contract negotiation efforts, and process improvement initiatives.
Qualifications
  • 3–5 years of experience in healthcare revenue cycle management, contract management, or a related field.
  • 2–5 years of experience in customer success or account management.
  • Bachelor’s degree in healthcare management, business administration, or a related field.
  • Strong understanding of healthcare revenue cycle processes, including contract negotiation, reimbursement, and claims management.
  • Proficiency with data analysis, reporting, and visualization tools.
  • Excellent written and verbal communication skills, with the ability to translate complex concepts for various audiences.
  • Strong project management skills with the ability to manage multiple priorities and deadlines.
  • Ability to work independently or collaboratively, demonstrating initiative and self-motivation.
  • Knowledge of regulatory requirements such as HIPAA and Stark Law (preferred).
  • Experience with Price Transparency regulations (preferred).
  • Prior Customer Success Management experience in a SaaS company (preferred).
  • Ability to adapt to evolving technology and continuously enhance subject matter expertise.