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Customer Success Operations Analyst Jobs in Georgia

Operations Analyst

Atlanta, GA ยท On-site

$25 - $30/hr

The role focuses on improving operational efficiency, reducing customer costs, and assisting with ... As the analyst demonstrates growing knowledge, accuracy, and proficiency, responsibilities will ...

... customer promise of same-day shipping. Careers Packed with Potential ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

... customer promise of same-day shipping. Careers Packed with Potential ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

... customer promise of same-day shipping. Careers Packed with Potential ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

... customer promise of same-day shipping. Careers Packed with Potential ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

... customer promise of same-day shipping. Careers Packed with Potential ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

... customer promise of same-day shipping. Careers Packed with Potential ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

... customer promise of same-day shipping. Careers Packed with Potential ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

With relentless innovation in precise positioning, modeling and data analytics, Trimble enables ... and Operations. AECO: The Trimble AECO segment provides digital construction solutions that ...

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading ... Curiosity and analytical thinking-you're motivated to understand the "why" behind customer behavior ...

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading ... Curiosity and analytical thinking-you're motivated to understand the "why" behind customer behavior ...

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading ... Curiosity and analytical thinking-you're motivated to understand the "why" behind customer behavior ...

As a Customer Success Manager, you will be "delighting" customers every step of their onboarding ... make them operational heroes within their organization * Analyze client usage and integrate ...

The role requires strong mentoring, operational discipline, executive presence, forecasting rigor ... Day-to-day experience using AI to advance on CS needs, speed up analysis and achievement of ...

The role requires strong mentoring, operational discipline, executive presence, forecasting rigor ... Day-to-day experience using AI to advance on CS needs, speed up analysis and achievement of ...

Customer Success Manager

Atlanta, GA ยท On-site

$90 - $135/hr

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading ... Curiosity and analytical thinking--you're motivated to understand the "why" behind customer ...

Showing results 21-40

Customer Success Operations Analyst information

See Georgia salary details

$12

$28

$47

How much do customer success operations analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer success operations analyst in Georgia is $28.50, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $34.09 per hour, depending on experience, location, and employer.

What is a customer success operations analyst?

Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.

How does a customer success operations analyst typically collaborate with customer success managers and other departments?

A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.

What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?

To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.

What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?

AspectCustomer Success Operations AnalystCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and operational efficiencyHandling customer inquiries, troubleshooting, and providing support
Required SkillsData analysis, CRM tools, process improvementCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, data-driven tasks, strategic planningCustomer-facing, support centers, direct interaction with clients
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, product training

The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

What are popular job titles related to Customer Success Operations Analyst jobs in Georgia?

For Customer Success Operations Analyst jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Customer Success Operations Analyst jobs?

Cities in Georgia with the most Customer Success Operations Analyst job openings:

Infographic showing various Customer Success Operations Analyst job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $59,284 per year, or $28.5 per hour.

Operations Analyst

Aston Carter

Atlanta, GA โ€ข On-site

$25 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Hiring a Waste Operations Analyst!
Job Description
The Waste Operations Analyst is an entry-level position that supports commercial and specialized waste operations through data analysis, research, and administrative support. The role focuses on improving operational efficiency, reducing customer costs, and assisting with specialized waste projects by working within established procedures and regulatory requirements. This position is ideal for individuals looking to grow their careers who bring strong analytical skills, attention to detail, and a desire to learn. As the analyst demonstrates growing knowledge, accuracy, and proficiency, responsibilities will expand and become more complex.
Responsibilities
  • Support the analysis of commercial and specialized waste programs to identify opportunities for operational improvements and cost savings.
  • Collect, organize, and review operational, financial, and service data from multiple sources to support decision-making.
  • Assist with evaluating vendor pricing, service levels, utilization, and contract information to ensure value and compliance.
  • Support cost reduction and service optimization initiatives by following established company procedures and guidelines.
  • Assist with specialized waste projects involving hazardous, non-hazardous, and other regulated waste streams while adhering to company procedures and applicable regulatory requirements.
  • Prepare reports, maintain accurate documentation, and update customer and vendor information within company systems.
  • Utilize company-approved software and analytical tools, including reporting platforms and video analysis tools, to support operational reviews and recommendations.
  • Collaborate with Sales, Vendor Management, Customer Management, and other internal departments to support cross-functional initiatives and ensure alignment.
  • Perform other duties as assigned to support the broader operations and business needs.

Essential Skills
  • Associate's or Bachelor's degree (completed or in progress) in Business Administration, Operations Management, Logistics, Supply Chain, Transportation, Environmental Science, Finance, or a related field.
  • Strong analytical and problem-solving skills with the ability to work with quantitative and qualitative data.
  • Excellent attention to detail and strong organizational skills to manage multiple tasks and data sources accurately.
  • Ability to interpret data, identify trends, and draw meaningful insights to support operational decisions.
  • Ability to learn technical processes, business systems, and relevant regulatory requirements related to waste operations.
  • Proficiency with Microsoft Excel and the broader Microsoft Office suite.
  • Strong written communication skills for preparing reports and documentation.
  • Strong verbal communication skills for collaborating with internal teams and stakeholders.
  • Data entry skills with a focus on accuracy and completeness.
  • Foundational data analysis skills applicable to operational and financial information.
  • Internship or entry-level experience in operations, logistics, transportation, environmental services, business analysis, or a related field.
  • Experience with ERP systems to support operational and financial data management.
  • Experience with CRM software to assist with customer information and relationship management.

Work Environment
This role is based in an office environment with a schedule of five days per week on site. The position relies heavily on the use of computers, company-approved software, and analytical tools, including Microsoft Excel, Microsoft Office, reporting platforms, video analysis tools, and enterprise systems such as ERP and CRM applications. The work involves frequent collaboration with internal teams such as Sales, Vendor Management, and Customer Management, requiring regular communication and coordination. The setting is structured, process-oriented, and supportive of learning, providing opportunities for professional growth as the analyst gains experience and demonstrates proficiency.
Job Type & Location
This is a Contract to Hire position based out of Atlanta, GA.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
โ€ข Medical, dental & vision
โ€ข Critical Illness, Accident, and Hospital
โ€ข 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents)
โ€ข Short and long-term disability
โ€ข Health Spending Account (HSA)
โ€ข Transportation benefits
โ€ข Employee Assistance Program
โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Sep 9, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffingยฎ Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US