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Customer Success Manager Jobs in Stevens Point, WI

Jimmy Jazz

Staff Accountant

Stevens Point, WI · On-site

$60 - $72/hr

Partner with sales and customer success teams to resolve discrepancies, disputes, and chargebacks ... Prior cash management experience strongly preferred * Familiarity with merchant processing or ...

Mobile Link

District Manager (64595)

WI · On-site

$90K - $105K/yr

Territory/District Manager - Lead, Inspire, and Drive Success Are you a dynamic leader with a ... Your leadership will directly impact business success, team development, and customer loyalty. What ...

KFC

Manager

Wisconsin Rapids, WI · On-site

$15.25 - $17.75/hr

... success. JOB SUMMARY As a Manager, your responsibilities include; restaurant operations, product preparation, customer relations, team management, and ensuring the highest quality of products and ...

Wisconsin - KFC

Manager

Wisconsin Rapids, WI

$15.25 - $17.75/hr

... success. JOB SUMMARY As a Manager, your responsibilities include; restaurant operations, product preparation, customer relations, team management, and ensuring the highest quality of products and ...

Mobilelink USA

District Manager (64595)

Stevens Point, WI · On-site

$90 - $105/hr

Territory ManagerTerritory/District Manager - Lead, Inspire, and Drive Success Are you a dynamic ... Your leadership will directly impact business success, team development, and customer loyalty. What ...

Talnt

Engineering Manager

Stevens Point, WI · On-site

$120 - $180/hr

Demonstrated success leading engineering teams while managing complex technical projects. * Experience serving as the primary technical interface with customers and external stakeholders. * Strong ...

Talnt

Engineering Manager

Stevens Point, WI · On-site

$135K - $150K/yr

Demonstrated success leading engineering teams while managing complex technical projects. * Experience serving as the primary technical interface with customers and external stakeholders. * Strong ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Stevens Point, WI

Customer Success Manager information

See Stevens Point, WI salary details

$31.6K

$80.7K

$136K

How much do customer success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success manager in Stevens Point, WI is $80,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,100.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Stevens Point, WI?

The most popular types of Customer Success jobs in Stevens Point, WI are:

What job categories do people searching Customer Success Manager jobs in Stevens Point, WI look for?

The top searched job categories for Customer Success Manager jobs in Stevens Point, WI are:

What cities near Stevens Point, WI are hiring for Customer Success Manager jobs?

Cities near Stevens Point, WI with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Stevens Point, WI as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $80,662 per year, or $38.8 per hour.

Staff Accountant

Jimmy Jazz

Stevens Point, WI • On-site

$60 - $72/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Process and monitor daily cash transactions, including deposits, wire transfers, and disbursements.

  • Reconcile financing activity to the general ledger and prepare journal entries for month-end and year-end close.

  • Partner with internal teams to resolve discrepancies, disputes, and chargebacks related to cash management and financing receivables.

Job description

  • Location 2917 Business Park Drive,Stevens Point, WI, 54482,United States
  • Base Pay $60,000.00 - $72,000.00 / Year
  • Employee Type Non-Exempt
Be the Difference Behind the NumbersWho we are:

BostonFAM is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives by creating amazing rooms together.” Our Employee-Owner WHY is “improving the quality of our owners’ lives through personal development and supporting our dreams and goals.”

About The Role

We’re seeking a detail-oriented Staff Accountant to support accurate and timely accounting operations at our Stevens Point Distribution Center. This role is responsible for daily cash management, financing receivables, merchant account oversight, general ledger reconciliations, and month-end close support. The Staff Accountant will play an important role in maintaining the integrity of the company’s financial reporting while partnering with internal teams and external financial partners to resolve discrepancies and ensure accurate accounting records.

Schedule:

On-site, Monday–Friday

What you will be doing each day:Daily Cash Management
  • Process and monitor daily cash transactions, including deposits, wire transfers, and disbursements
  • Manage merchant IDs (MIDs) across payment processors, ensuring accurate transaction routing, settlement tracking, and reconciliation of merchant processing statements to the general ledger
  • Serve as a point of contact for merchant account setup, maintenance, and troubleshooting with payment processors and banks
  • Perform daily cash position reporting and monitor bank balances across accounts
  • Track deposits in transit and provide support for month-end reporting
  • Support cash forecasting and liquidity monitoring
  • Own the end-to-end financing receivable process, including finance deposits, disputes, and application
  • Monitor aging reports and follow up on past-due amounts or discrepancies
  • Reconcile financing activity to the general ledger
  • Partner with sales and customer success teams to resolve discrepancies, disputes, and chargebacks
General Ledger & Reconciliations
  • Prepare and post journal entries for month-end and year-end close as requested
  • Reconcile assigned balance sheet general ledger accounts, including cash, financing receivables, customer deposits, and accrued liabilities
  • Investigate and resolve account variances
  • Maintain supporting schedules and documentation to ensure audit readiness
  • Support the preparation of monthly, quarterly, and annual financial statements
  • Assist with internal control documentation and compliance procedures
  • Help prepare schedules and documentation for external audits and tax filings
We are looking for individuals with:
  • Associate’s or Bachelor’s degree in Accounting, Finance, or a related field; an Associate’s degree with relevant experience is acceptable in lieu of a Bachelor’s degree
  • 2–4 years of relevant accounting experience in public accounting or a corporate environment
  • Prior cash management experience strongly preferred
  • Familiarity with merchant processing or payment gateway systems and merchant ID management is a plus
  • Strong understanding of GAAP and internal controls
  • Proficiency in Excel and experience with computerized accounting systems
  • Excellent attention to detail and organizational skills
  • Strong communication skills and the ability to work effectively across internal departments
  • Ability to work on-site at the Stevens Point Distribution Center
What we offer:
  • Personal and Professional Development opportunities
  • Employee Stock Ownership Plan (ESOP)
  • Paid Time Off
  • Birthday Off With Pay
  • Education Reimbursement
  • 401K Retirement Plan With Company Match
  • Health, Life, Dental, and Vision Insurance
  • Long & Short Term Disability Insurance
  • Health and Wellness Program
  • Fun company activities – involvement in the community!

BostonFAM is an Equal Opportunity Employer.

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