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Customer Success Manager Jobs in Stevens Point, WI

BOSTON, Inc.

Staff Accountant

Stevens Point, WI · On-site

$60K - $72K/yr

Partner with sales and customer success teams to resolve discrepancies, disputes, and chargebacks ... Prior cash management experience strongly preferred * Familiarity with merchant processing or ...

Boston FAM

Staff Accountant

Stevens Point, WI · On-site

$53K - $70K/yr

Partner with sales and customer success teams to resolve discrepancies, disputes, and chargebacks ... Prior cash management experience strongly preferred * Familiarity with merchant processing or ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Stevens Point, WI

Customer Success Manager information

See Stevens Point, WI salary details

$31.6K

$80.7K

$136K

How much do customer success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success manager in Stevens Point, WI is $80,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,100.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Stevens Point, WI?

The most popular types of Customer Success jobs in Stevens Point, WI are:

What job categories do people searching Customer Success Manager jobs in Stevens Point, WI look for?

The top searched job categories for Customer Success Manager jobs in Stevens Point, WI are:

What cities near Stevens Point, WI are hiring for Customer Success Manager jobs?

Cities near Stevens Point, WI with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Stevens Point, WI as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $80,662 per year, or $38.8 per hour.