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Customer Success Manager Jobs in Roxboro, NC (NOW HIRING)

The Select Group

Software Quality Engineer

Durham, NC · On-site

... Salesforce CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative. This Software Quality Engineer will play a critical role in validating new ...

Connect Tech+Talent

Principal Solutions Consultant

Durham, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Share knowledge internally and externally to help customers realize long-term value. - Collaborate - Work closely with Sales, Product Management, Professional Services, Customer Success, and Partners ...

Amteck, LLC

Project Manager

South Boston, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... success, client satisfaction, and team development. If you're a proven construction leader with ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

The Select Group

Senior Salesforce Developer

Durham, NC · On-site

$121K - $148K/yr

... CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative. This Senior Salesforce Developer will help design, develop, and enhance Salesforce Service Cloud ...

PATTERNS

Principal Solutions Consultant

Durham, NC · On-site

Share knowledge internally and externally to help customers realize long-term value. - Collaborate - Work closely with Sales, Product Management, Professional Services, Customer Success, and Partners ...

Cree

Sales Director - Americas Reps

Durham, NC · On-site

... customer success * Own the Regional Account Strategy process, including annual and quarterly ... Bachelor's degree required (Engineering, Business, Management, or Marketing preferred) * Proven ...

Labcorp

Executive Director, IT Product Management

Durham, NC · On-site

$225K - $235K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and Customer Success organizations to deliver differentiated provider experiences, accelerate ... Partner with Product Management and Technology teams to enhance provider-facing solutions. * Drive ...

Labcorp

Executive Director, IT Product Management

Durham, NC

$225K - $235K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and Customer Success organizations to deliver differentiated provider experiences, accelerate ... Partner with Product Management and Technology teams to enhance provider-facing solutions. * Drive ...

New

ABB

Program Leader Critical Industries

VA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and customer success across our highest-value strategic accounts. This leader will establish and scale a world-class program management organization, setting organizational vision, fostering ...

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Showing results 41-60

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Roxboro, NC

Customer Success Manager information

See Roxboro, NC salary details

$28.6K

$73.1K

$123.2K

How much do customer success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer success manager in Roxboro, NC is $73,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $87,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a customer success manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Roxboro, NC?

The most popular types of Customer Success jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Customer Success Manager jobs?

Cities near Roxboro, NC with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Roxboro, NC as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $73,072 per year, or $35.1 per hour.

Software Quality Engineer

The Select Group

Durham, NC • On-site

Full-time

Posted 20 days ago

Job description

SOFTWARE QUALITY ENGINEER (SALESFORCE) - Durham, NC // Hoboken, NJ
The Select Group is seeking a Software Quality Engineer to join a Salesforce CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative. This Software Quality Engineer will play a critical role in validating new functionality, ensuring platform stability, and supporting high-quality releases across the Salesforce CRM ecosystem. This is a hybrid opportunity, working 3 days out of the week onsite in Durham, NC. or Hoboken, NJ..
What You'll Bring:
  • 5+ years of Software Quality Engineering or QA experience.
  • Strong Salesforce Service Cloud testing experience.
  • Hands-on test automation experience.
  • API and integration testing experience.
  • Agile software development experience.
  • Strong communication and problem-solving skills.

Bonus Experience:
  • Salesforce Agentforce experience.
  • Salesforce Data Cloud exposure.
  • Experience testing AI-enabled applications or conversational AI.

What You'll Do:
  • Execute manual and automated test cases for Salesforce enhancements.
  • Validate Service Cloud functionality and integrations.
  • Participate in sprint planning, testing, and release activities.
  • Log, track, and retest defects.
  • Collaborate closely with developers, product owners, and business stakeholders to ensure high-quality releases.
  • Help improve automation coverage and QA best practices.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-MT1
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