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Customer Success Manager Jobs in Rialto, CA (NOW HIRING)

Onsite Computing

IT Technical Account Manager

Corona, CA · On-site

$30 - $36/hr

Certified Customer Success Manager (CCSM) * Combination of the following technical certifications: * MS-900 Microsoft 365 Certified: Fundamentals * Azure-900 Microsoft Certified: Azure Fundamentals

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Bourns Inc. is seeking an experienced Customer Service Manager to lead our ECS Customer Service ... Collaborative culture focused on innovation and customer success * Opportunity to lead a high ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site

Bourns Inc. is seeking an experienced Customer Service Manager to lead our ECS Customer Service ... Collaborative culture focused on innovation and customer success * Opportunity to lead a high ...

World Wide Technology

Software Specialist

Pomona, CA · On-site

Be able to clearly communicate commercial and process-oriented information to Customer Success partners, account teams, and customer stakeholders. * Be organized and capable of managing multiple ...

Rezolut

Client Service Relations

Pomona, CA · On-site

$23/hr

... Development Manager up for success. This role is one of the first touchpoints for new clients and can set the tone for the service scheduling cycle, boosting revenue growth through customer ...

Lereta

Billing & Revenue Recognition Clerk

Pomona, CA · On-site

$25.86 - $28/hr

Partners with Customer Success Managers and Operations regarding billable activity * Coordinates with Collections on disputed invoices and payment issues * Escalates contract or billing concerns to ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Rialto, CA

Customer Success Manager information

See Rialto, CA salary details

$32.6K

$83.3K

$140.4K

How much do customer success manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer success manager in Rialto, CA is $83,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $99,300.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Rialto, CA?

The most popular types of Customer Success jobs in Rialto, CA are:

What job categories do people searching Customer Success Manager jobs in Rialto, CA look for?

The top searched job categories for Customer Success Manager jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Customer Success Manager jobs?

Cities near Rialto, CA with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Rialto, CA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $83,295 per year, or $40 per hour.

IT Technical Account Manager

Onsite Computing, Inc

Corona, CA • Hybrid

$30 - $36/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Job description

Onsite Computing is a managed IT services provider based in Corona, serving small to mid-sized businesses throughout Southern California and beyond. We are looking for an IT Technical Account Manager who enjoys building relationships, staying organized, and helping clients get the most value from their IT partnership.
This role is ideal for someone who is personable, proactive, and comfortable working with both technical teams and business stakeholders. You will be the primary point of contact for assigned clients and play a key role in client satisfaction, renewals, and identifying opportunities for additional services.
What You'll Do

  • Serve as the main point of contact for assigned client accounts
  • Build strong, long-term relationships with business owners, executives, and internal IT teams
  • Conduct regular check-in calls, site visits, and quarterly business reviews
  • Coordinate with internal technical teams to ensure client needs are met
  • Help manage renewals, contract changes, and service plan adjustments
  • Identify opportunities for additional services, projects, or upgrades
  • Assist with onboarding new clients and supporting transitions
  • Attend client meetings and local business events representing Onsite Computing
  • Collaborate with Solution Architects, Project Managers, and Security specialist to help draft scopes of work and align goals and milestones to business needs.
  • Support other business needs as required in a small team environment


What We're Looking For

  • 2+ years' experience in account management, customer success, sales support, or client services (MSP preferred)
  • Experience in managed IT services, IT consulting, or technology sales
  • Solid understanding of IT services, cybersecurity, cloud, and compliance
  • Strong communication and relationship building skills
  • Highly organized with strong follow up and attention to detail
  • Professional, reliable, and client focused
  • Ability to work independently and as part of a team
  • Comfortable working with small to mid-sized business clients
  • Knowledge of the ITIL 4 Framework
  • Experience working with CRM systems (HubSpot, Salesforce, etc)
  • Experience working with Ticketing systems, Document Management, and RMM Tools (Autotask, Datto, IT Glue, etc.)


Nice to Have (Not Required)

  • Familiarity with HubSpot or other CRM platforms
  • Experience with ZoomInfo or prospecting tool
  • Experience representing a company at business or networking events
  • ITIL 4 Foundation Certification
  • Account Management Association Certifications
    • Certified Account Manager (CAM)
    • Certified Customer Success Manager (CCSM)
  • Combination of the following technical certifications:
    • MS-900 Microsoft 365 Certified: Fundamentals
    • Azure-900 Microsoft Certified: Azure Fundamentals
    • AWS Certified Cloud Practitioner
    • AWS Certified AI Practitioner


What We Offer

  • Competitive salary based on experience
  • Performance incentives and growth opportunities
  • Vacation paid time off
  • 40 hours of paid sick time annually
  • Cellphone reimbursement
  • Holiday paid time off
  • 401k with company matching
  • Medical and Dental Insurance
  • Hybrid work environment
  • Opportunity to grow into senior account management or client success leadership roles
  • Supportive, collaborative team environment

Apply