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Customer Success Manager Jobs in Park Ridge, IL (NOW HIRING)

Circadia Health

Customer Success Manager

Chicago, IL · On-site

$120K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About the Role We're looking for a Senior Customer Success Manager who thinks strategically and builds lasting partnerships. This is not a traditional account management role. You'll embed yourself ...

SPARETECH

Customer Success Manager

Chicago, IL

  • Medical

  • Retirement

  • PTO

As a Customer Success Manager, you will be instrumental in ensuring our clients realize the full value of our software, from pre-sales demonstrations to post-sales activation and ongoing support. You ...

Canals

Customer Success Manager

Chicago, IL · On-site

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows - and we're growing ...

Canals

Customer Success Manager

Chicago, IL · On-site

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows - and we're growing ...

Cargomatic

Customer Success Manager

Chicago, IL

$80K - $125K/yr

Customer Success Manager - Drayage & Supply Chain | Cargomatic Employment Type: Full-Time | On-Site | Experienced This is not a remote position. Relocation assistance is not offered. About Cargomatic ...

Box

Customer Success Manager

Chicago, IL · On-site

Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions * Lead change management efforts to drive adoption of new workflows and behaviors, including ...

DomainTools

Customer Success Manager

Chicago, IL · Remote

$150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Success Manager role includes but is not limited to the following responsibilities: Lifecycle Management & Onboarding * Seamless Transitions: Manage the formal hand-off from new logo ...

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... You'll own onboarding, training, and ongoing support; spot opportunities to deepen their success ...

DomainTools

Customer Success Manager

Chicago, IL · On-site

$150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Success Manager role includes but is not limited to the following responsibilities: Lifecycle Management & Onboarding * Seamless Transitions: Manage the formal hand-off from new logo ...

Canals

Customer Success Manager

Chicago, IL · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Cargomatic

Customer Success Manager

Chicago, IL

$80K - $125K/yr

Customer Success Manager - Drayage & Supply Chain | Cargomatic Employment Type: Full-Time | On-Site | Experienced This is not a remote position. Relocation assistance is not offered. About Cargomatic ...

Cargomatic

Customer Success Manager

Chicago, IL

$80K - $125K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Customer Success Manager - Drayage & Supply Chain | Cargomatic Employment Type: Full-Time | On-Site | Experienced This is not a remote position. Relocation assistance is not offered. About Cargomatic ...

Cargomatic

Customer Success Manager

Chicago, IL · On-site

$80K - $125K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Customer Success Manager - Drayage & Supply Chain | Cargomatic Employment Type: Full-Time | On-Site | Experienced This is not a remote position. Relocation assistance is not offered. About Cargomatic ...

SPARETECH

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

As a Customer Success Manager, you will be instrumental in ensuring our clients realize the full value of our software, from pre-sales demonstrations to post-sales activation and ongoing support. You ...

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... You'll own onboarding, training, and ongoing support; spot opportunities to deepen their success ...

Tractian

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Box

Customer Success Manager

Chicago, IL · On-site

Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions * Lead change management efforts to drive adoption of new workflows and behaviors, including ...

Box

Customer Success Manager

Chicago, IL

Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions * Lead change management efforts to drive adoption of new workflows and behaviors, including ...

PPRO

Customer Success Manager

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Success Manager (CSM) is responsible for ensuring the smooth operational performance of clients on our global payments platform. Acting as the strategic operational partner to Account ...

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... You'll own onboarding, training, and ongoing support; spot opportunities to deepen their success ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Park Ridge, IL

Customer Success Manager information

See Park Ridge, IL salary details

$32K

$81.7K

$137.8K

How much do customer success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success manager in Park Ridge, IL is $81,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $97,400.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Park Ridge, IL?

The most popular types of Customer Success jobs in Park Ridge, IL are:

What job categories do people searching Customer Success Manager jobs in Park Ridge, IL look for?

The top searched job categories for Customer Success Manager jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Customer Success Manager jobs?

Cities near Park Ridge, IL with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Park Ridge, IL as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $81,736 per year, or $39.3 per hour.

Customer Success Manager

Circadia Health

Chicago, IL • On-site

$120K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

About Circadia Health

Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:

  • Contactless sensing that monitors respiration and motion with medical-grade accuracy

  • Native predictive models that detect 85% of preventable adverse events several days in advance

  • Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows

Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.

 
About the Role

We're looking for a Senior Customer Success Manager who thinks strategically and builds lasting partnerships.

This is not a traditional account management role. You'll embed yourself in the operations of our most complex healthcare partners, diagnose workflow challenges, design adoption strategies, and drive measurable outcomes-all while building trusted relationships with executive leadership that make Circadia indispensable.

If you've spent your career partnering with healthcare organizations, navigating complex institutional environments, and translating data into executive-level insights, this role was built for you.

What You'll Do

Strategic Partnership Management

Act as a trusted advisor to key leadership teams across multisite healthcare clients. Understand each partner's strategic objectives deeply enough to align Circadia's capabilities to their long-term goals-not just their immediate needs.

Implementation & Workflow Design

Lead seamless onboarding and implementation engagements, adapting our technology to each client's operational realities. Apply a consultative lens to identify friction points and design solutions that stick.

Executive Level Engagement

Navigate confidently at the clinical and executive levels. Build trust quickly with CMOs, CNOs, and operations leaders-and maintain those relationships through insight, not just service.

Data-Driven Advisory

Leverage Circadia's predictive analytics to surface insights that matter to your partners. Turn monitoring data into a compelling story about patient outcomes, operational efficiency, and ROI.

Renewal & Expansion Strategy

Own the full post-sales lifecycle. Develop success strategies that drive adoption, reduce churn risk, and create organic expansion opportunities-contributing directly to forecasting and pipeline reviews.

Voice of the Partner

Bring field intelligence back to the product team. Your frontline perspective shapes the roadmap and ensures Circadia continues to solve real problems for real organizations.

Must-Have Qualifications
  • 4+ years of experience in management consulting, strategic account management, or client advisory. Ideally in healthcare, med-tech, or health IT.
  • Proven ability to manage complex, multi-site institutional clients or long-cycle B2B engagements.
  • Executive presence: you communicate with clarity and credibility at every level of an organization.
  • Consultative instincts: you diagnose before you prescribe, and you back recommendations with data.
  • Comfortable owning ambiguous, high-stakes engagements and driving them to measurable outcomes.
  • Willingness to travel approximately 50% within your region.
  • Passion for Circadia's mission to transform patient care through intelligent monitoring and automation.
Why This Role, Why Now
  • You'll have the autonomy of a trusted strategic partner.
  • You'll own real relationships, see real outcomes, and be part of a mission-driven team that's scaling fast.

At Circadia, you'll be part of a mission-driven team that's reshaping healthcare delivery. We combine advanced technology with clinical insight to prevent avoidable harm, improve staffing efficiency, and help clinicians focus on what matters most, caring for patients. Join us in building the future of proactive care.

$120,000 - $180,000 a year

As a full-time Customer Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary range for this full-time position is $120,000 - $180,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience, and location.

Annual salary is only one part of an employee's total compensation package at Circadia Health. We also offer:

  • Meaningful employee stock options
  • 100% company-paid medical, dental, and vision coverage
  • 401(k)
  • Competitive time off with pay policies including vacation, sick days, and company holidays
  • Impact: your work will influence care decisions for tens of thousands of seniors every day.
  • Culture: hard-working, mission-driven, and collaborative - with weekly and monthly social events like yoga, beach bonfires, and Wednesday/Friday team lunches.
Circadia Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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