Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...
Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...
Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...
Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...
VP of Customer Success
Greenville, SC · On-site
$175K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
VP of Customer Success
Greenville, SC · On-site
$175K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
Quick apply
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
Broista - Greenville, SC
Greenville, SC · On-site
$15.65/hr
You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...
Broista - Greenville, SC
Greenville, SC · On-site
$15.65/hr
You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...
Broista - Greenville, SC
Greenville, SC · On-site
$15.65/hr
You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...
Broista - Greenville, SC
Greenville, SC · On-site
$15.65/hr
You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Technical Account Manager
Greenville, SC · On-site
$100K/hr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Quick apply
Technical Account Manager
Greenville, SC · On-site
$100K/hr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Success in this position requires good communication skills, critical thinking, and a passion for ... Ability to manage multiple priorities while maintaining attention to detail and service quality.
Success in this position requires good communication skills, critical thinking, and a passion for ... Ability to manage multiple priorities while maintaining attention to detail and service quality.
Success in this position requires good communication skills, critical thinking, and a passion for ... Ability to manage multiple priorities while maintaining attention to detail and service quality.
Success in this position requires good communication skills, critical thinking, and a passion for ... Ability to manage multiple priorities while maintaining attention to detail and service quality.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Customer Accounts Manager
Greenville, SC · On-site
$14.50 - $15.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
Greenville, SC · On-site
$14.50 - $15.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
Hartwell, GA · On-site
$13.50 - $14.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
Hartwell, GA · On-site
$13.50 - $14.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
Hartwell, GA · On-site
$13.50 - $14.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
Hartwell, GA · On-site
$13.50 - $14.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
Hartwell, GA · On-site
$13.50 - $14.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
Hartwell, GA · On-site
$13.50 - $14.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
Greenville, SC · On-site
$14.50 - $15.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
Greenville, SC · On-site
$14.50 - $15.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Success Manager information
See Anderson, SC salary details
$29.8K - $38.7K
4% of jobs
$38.7K - $47.6K
10% of jobs
$53.9K is the 25th percentile. Wages below this are outliers.
$47.6K - $56.6K
16% of jobs
$56.6K - $65.5K
15% of jobs
The median wage is $69K / yr.
$65.5K - $74.5K
14% of jobs
$74.5K - $83.4K
14% of jobs
$85.9K is the 75th percentile. Wages above this are outliers.
$83.4K - $92.4K
10% of jobs
$92.4K - $101.3K
10% of jobs
$101.3K - $110.3K
4% of jobs
$110.3K - $119.2K
2% of jobs
$119.2K - $128.2K
2% of jobs
$29.8K
$76K
$128.2K
How much do customer success manager jobs pay per year?
As of Aug 4, 2026, the average yearly pay for customer success manager in Anderson, SC is $76,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $90,600.00 per year, depending on experience, location, and employer.
What is the difference between Customer Success Manager vs Account Manager?
| Aspect | Customer Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Customer retention and success | Sales growth and account expansion |
| Work Environment | Proactively supports customers post-sale | Manages ongoing client relationships and renewals |
| Required Skills | Customer service, communication, problem-solving | Sales, negotiation, relationship management |
| Industry Usage | Tech, SaaS, software companies | Consulting, marketing, sales sectors |
While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.
What is the role of a customer success manager?
A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.
How does a customer success manager typically collaborate with other departments to improve the client experience?
Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.
What does a customer success manager do?
A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.
What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?
To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Anderson, SC? The most popular types of Customer Success jobs in Anderson, SC are:
What job categories do people searching Customer Success Manager jobs in Anderson, SC look for? The top searched job categories for Customer Success Manager jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Customer Success Manager jobs? Cities near Anderson, SC with the most Customer Success Manager job openings:
Pregis rating
6.9
Based on 27 frontline employees who took The Breakroom Quiz
73rd of 119 rated packaging manufacturers
Job description
Customer Success Representative
Anderson, SC
Position Description
Develop/maintain/improve systems and strategies that support our specialty films market.
Job Purpose and Reporting Structure
Under the direction of the VP of Sales Operations, support the goal of Pregis Films and the Pregis Performance Flexibles to grow and support our film partners by meeting and exceeding their requirements and expectations. Additional efforts internally assisting in job planning, inventory management and accuracy of customer data and documentation.
Essential Duties and Responsibilities
- Collect voice of customer or understanding customer requirements to seek out available solution and elevate for best solution.
- Research, participate in training and gain product knowledge to best serve customers in their requests and growth potential and support Sales Team efforts.
- Quickly respond to customer requests, both internal and external.
- Route qualified opportunities to the appropriate sales executive and R&D lead for further development and closure.
- Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sell or resolve issues or increase our profitability.
- Participate in customer visits at PPF facility to better understand and serve our customers. Participate in weekly/monthly project reviews as offered. Gather information to be prepared for customer expectations and growth and to prevent failure and delays of PPF growth and profitability.
- Participate in weekly meetings to evaluate pipeline against customer intel., discuss benchmarks, as well as team goals for the upcoming week.
- Process/anticipate demand forecasts from customers. Keep the lines of communication open and encourage exchange of pertinent information.
- Participate in escalation process when applicable to assist in best business decision when customer requests or when lead times are compromised.
- Look for best practice and continuous improvement by mastering current process. Bring suggestions to leader for evaluation.
- Manage inventory by assessing aged inventory. Evaluate orders for any opportunity to prevent or use aged inventory.
- Process orders and provide backlog and inventory reporting to customers. Understand customer specs. in order to provide accurate item set up to production.
- Participate in scheduling and planning meetings and provide intel. to customers and outside sales. Fully understand Product Wheel.
- Understand asset capabilities of PPF and customers in order to suggest SKU consolidation to customers.
- Maintain accurate pricing in ERP system or other means necessary for orders and for quoting.
- Communicate with logistics all customer delivery requirements.
Qualifications/Experience
Required
- Experience in asking probing question to further understand the customer’s needs
- Strong interpersonal communication skills including superior listening skills
- Outgoing self-starter who can work independently
- Ability to think quickly and solve problems
Preferred
- Prefer relevant experience in a manufacturing setting; experience with films products is a plus
- Experience in customer service, sales, and/or retention
- Knowledge of Microsoft Office Suite
#flex1
About Pregis
Sourced by ZipRecruiter
Industry
Plastics packaging film and sheet (including laminated) manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Deerfield, IL, US
Year founded
2005