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Graduate Customer Success Manager Jobs in Anderson, SC

Truleo

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$175K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

TRULEO

VP of Customer Success

Greenville, SC

$130K - $166K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Truleo

Technical Account Manager

Greenville, SC · On-site

$100K/yr

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

TRULEO

Technical Account Manager

Greenville, SC

$100K/yr

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

Truleo

Technical Account Manager

Greenville, SC · On-site

$100K/hr

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

Synnex

Vendor Sales Specialist 1

Greenville, SC · Remote

In this role, you will help drive revenue growth, profitability, and customer success by supporting vendor-focused sales initiatives, managing customer relationships, and contributing to the overall ...

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Graduate Customer Success Manager information

See Anderson, SC salary details

$29.8K

$76K

$128.2K

How much do graduate customer success manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for graduate customer success manager in Anderson, SC is $76,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $90,600.00 per year, depending on experience, location, and employer.

What is a graduate customer success manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What are the typical career progression paths for a graduate customer success manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What job categories do people searching Graduate Customer Success Manager jobs in Anderson, SC look for?

The top searched job categories for Graduate Customer Success Manager jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Graduate Customer Success Manager jobs?

Cities near Anderson, SC with the most Graduate Customer Success Manager job openings:

Graduate Customer Success Manager jobs near you

VP of Customer Success

Truleo

Greenville, SC • On-site

$130K - $166K/yr

Full-time

Re-posted 15 days ago

Job description

About TRULEO

TRULEO builds the first case intelligence platform for law enforcement, and more than 1,000 agencies use us today. Most departments already have the information they need to solve a case, but it's spread across RMS, CAD, jail calls, body-worn camera footage, OSINT, and a dozen other systems that don't talk to each other, and Detectives don't have time to dig through all of it.

TRULEO sits on top of the systems an agency already uses and works the case alongside its detectives. It searches across those sources, connects related information, and surfaces leads in minutes instead of weeks. We don't replace their systems, but we make the data an agency already owns easier to actually use, so investigators can spend their time closing cases instead of running queries.

TRULEO has helped agencies turn thousands of files into real leads, break open cold cases, and solve crimes in real time. And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely on us.

The Role

We're hiring a VP of Customer Success to join our team in Greenville, SC, on-site, and own everything that happens after an agency signs. You'll lead our Customer Success team, improve the onboarding, adoption, and renewal motions, and own net revenue retention as a number. You'll also carry the commercial side of the post-sale relationship by running renewals yourself, in conjunction with your team, and partnering with Sales to surface and close expansion opportunities.

This is a hands-on leadership role on a small, senior team. You'll build the playbooks, run the hard accounts personally, and hire as we grow.

What You'll Do
  • Own net revenue retention (NRR) and gross retention (GRR) as the headline numbers for the role.
  • Lead the Customer Success team by coach the people already on it, hire the ones we need next, and run the operating cadence (1:1s, weekly account review, QBRs).
  • Run renewals end to end pricing, paper, timing, and save motions.
  • Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own the expansion number with the VP of Sales.
  • Own the customer health score with the VP of Operations and VP of Product to refine the inputs and use it to drive a weekly at-risk review.
  • Run and improve the onboarding motion so new paying agencies get to department-level value fast and stay there. Partner with Product and Operations on the technical handoff.
  • Be the executive face of TRULEO for our top accounts and show up in person when it matters.
Qualifications
  • 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team.
  • Carried a renewal and/or expansion number directly, not just a satisfaction or health metric.
  • Built or meaningfully rebuilt a CS function (playbooks, onboarding, renewal motion) and not just inherited one.
  • Comfortable in the commercial conversation like pricing, contracts, negotiation, save motions.
  • Strong partnership track record with Sales, Product, and Operations.
  • Player-coach mindset. Happy to run a hard account yourself this quarter and hand it off next quarter.
  • Public safety, GovTech, or regulated/complex B2B experience is a plus, not a requirement.
  • Able to work on-site in Greenville, SC, and to pass the background check required to work with criminal justice (CJIS) data.
  • Willing to travel to all accounts and be on site with the team.