Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...
Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...
Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...
Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
Quick apply
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
VP of Customer Success
Greenville, SC · On-site
$175K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
VP of Customer Success
Greenville, SC · On-site
$175K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...
Broista - Greenville, SC
Greenville, SC · On-site
$15.65/hr
You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...
Broista - Greenville, SC
Greenville, SC · On-site
$15.65/hr
You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...
Broista - Greenville, SC
Greenville, SC · On-site
$15.65/hr
You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...
Broista - Greenville, SC
Greenville, SC · On-site
$15.65/hr
You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Technical Account Manager
Greenville, SC · On-site
$100K/hr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Quick apply
Technical Account Manager
Greenville, SC · On-site
$100K/hr
You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...
Success in this position requires good communication skills, critical thinking, and a passion for ... Ability to manage multiple priorities while maintaining attention to detail and service quality.
Success in this position requires good communication skills, critical thinking, and a passion for ... Ability to manage multiple priorities while maintaining attention to detail and service quality.
Success in this position requires good communication skills, critical thinking, and a passion for ... Ability to manage multiple priorities while maintaining attention to detail and service quality.
Success in this position requires good communication skills, critical thinking, and a passion for ... Ability to manage multiple priorities while maintaining attention to detail and service quality.
... success initiatives. * Schedule classroom and office usage, and communicate them to UCG and ... Manage and maintain graduate program social media platforms to enhance visibility, engagement, and ...
... success initiatives. * Schedule classroom and office usage, and communicate them to UCG and ... Manage and maintain graduate program social media platforms to enhance visibility, engagement, and ...
Advisor, Academic Success (Part-Time)
Anderson, SC · On-site
$38K - $47K/yr
... management duties, including monitoring post-traditional and graduate applications, informing ... Exemplary customer service, communication, and organizational skills, and a keen attention to ...
Advisor, Academic Success (Part-Time)
Anderson, SC · On-site
$38K - $47K/yr
... management duties, including monitoring post-traditional and graduate applications, informing ... Exemplary customer service, communication, and organizational skills, and a keen attention to ...
Advisor, Academic Success (Part-Time)
$38K - $47K/yr
... management duties, including monitoring post-traditional and graduate applications, informing ... Exemplary customer service, communication, and organizational skills, and a keen attention to ...
Advisor, Academic Success (Part-Time)
$38K - $47K/yr
... management duties, including monitoring post-traditional and graduate applications, informing ... Exemplary customer service, communication, and organizational skills, and a keen attention to ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Collaborates in management, interpretation, and analysis, and makes recommendations of certain ... customer service experience. New Innovations, GME Tracker, ERAS, FREIDA, NRMP, ACGME, WebAds, and ...
Graduate Customer Success Manager information
See Anderson, SC salary details
$29.8K - $38.7K
4% of jobs
$38.7K - $47.6K
10% of jobs
$53.9K is the 25th percentile. Wages below this are outliers.
$47.6K - $56.6K
16% of jobs
$56.6K - $65.5K
15% of jobs
The median wage is $69K / yr.
$65.5K - $74.5K
14% of jobs
$74.5K - $83.4K
14% of jobs
$85.9K is the 75th percentile. Wages above this are outliers.
$83.4K - $92.4K
10% of jobs
$92.4K - $101.3K
10% of jobs
$101.3K - $110.3K
4% of jobs
$110.3K - $119.2K
2% of jobs
$119.2K - $128.2K
2% of jobs
$29.8K
$76K
$128.2K
How much do graduate customer success manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?
What are the typical career progression paths for a graduate customer success manager?
How to become a graduate customer success manager with no experience?
What is a graduate customer success manager?
What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?
| Aspect | Graduate Customer Success Manager | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, some certifications in customer success or related fields | High school diploma or equivalent, relevant technical or product knowledge |
| Work Environment | Collaborative, client-facing, strategic focus | Technical, troubleshooting, reactive support |
| Employer & Industry Usage | Tech companies, SaaS providers, startups | IT firms, telecom, software companies |
| Search & Comparison Intent | Understanding entry-level customer success roles | Technical support roles, troubleshooting careers |
The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.
Pregis rating
6.9
Based on 27 frontline employees who took The Breakroom Quiz
73rd of 119 rated packaging manufacturers
Job description
Customer Success Representative
Anderson, SC
Position Description
Develop/maintain/improve systems and strategies that support our specialty films market.
Job Purpose and Reporting Structure
Under the direction of the VP of Sales Operations, support the goal of Pregis Films and the Pregis Performance Flexibles to grow and support our film partners by meeting and exceeding their requirements and expectations. Additional efforts internally assisting in job planning, inventory management and accuracy of customer data and documentation.
Essential Duties and Responsibilities
- Collect voice of customer or understanding customer requirements to seek out available solution and elevate for best solution.
- Research, participate in training and gain product knowledge to best serve customers in their requests and growth potential and support Sales Team efforts.
- Quickly respond to customer requests, both internal and external.
- Route qualified opportunities to the appropriate sales executive and R&D lead for further development and closure.
- Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sell or resolve issues or increase our profitability.
- Participate in customer visits at PPF facility to better understand and serve our customers. Participate in weekly/monthly project reviews as offered. Gather information to be prepared for customer expectations and growth and to prevent failure and delays of PPF growth and profitability.
- Participate in weekly meetings to evaluate pipeline against customer intel., discuss benchmarks, as well as team goals for the upcoming week.
- Process/anticipate demand forecasts from customers. Keep the lines of communication open and encourage exchange of pertinent information.
- Participate in escalation process when applicable to assist in best business decision when customer requests or when lead times are compromised.
- Look for best practice and continuous improvement by mastering current process. Bring suggestions to leader for evaluation.
- Manage inventory by assessing aged inventory. Evaluate orders for any opportunity to prevent or use aged inventory.
- Process orders and provide backlog and inventory reporting to customers. Understand customer specs. in order to provide accurate item set up to production.
- Participate in scheduling and planning meetings and provide intel. to customers and outside sales. Fully understand Product Wheel.
- Understand asset capabilities of PPF and customers in order to suggest SKU consolidation to customers.
- Maintain accurate pricing in ERP system or other means necessary for orders and for quoting.
- Communicate with logistics all customer delivery requirements.
Qualifications/Experience
Required
- Experience in asking probing question to further understand the customer’s needs
- Strong interpersonal communication skills including superior listening skills
- Outgoing self-starter who can work independently
- Ability to think quickly and solve problems
Preferred
- Prefer relevant experience in a manufacturing setting; experience with films products is a plus
- Experience in customer service, sales, and/or retention
- Knowledge of Microsoft Office Suite
#flex1
About Pregis
Sourced by ZipRecruiter
Industry
Plastics packaging film and sheet (including laminated) manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Deerfield, IL, US
Year founded
2005