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Graduate Customer Success Manager Jobs in Anderson, SC

Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...

Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... Additional efforts internally assisting in job planning, inventory management and accuracy of ...

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

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Showing results 1-20

Graduate Customer Success Manager information

See Anderson, SC salary details

$29.8K

$76K

$128.2K

How much do graduate customer success manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for graduate customer success manager in Anderson, SC is $76,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $90,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What are the typical career progression paths for a graduate customer success manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

How to become a graduate customer success manager with no experience?

To become a graduate customer success manager with no experience, focus on developing strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and pursue relevant certifications such as Customer Success Manager (CSM). Internships or entry-level roles in customer service or support can also provide valuable experience and understanding of client needs.

What is a graduate customer success manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What job categories do people searching Graduate Customer Success Manager jobs in Anderson, SC look for? The top searched job categories for Graduate Customer Success Manager jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Graduate Customer Success Manager jobs? Cities near Anderson, SC with the most Graduate Customer Success Manager job openings:

Customer Success Representative

pregis

Anderson, SC

Other

Posted 20 days ago


Pregis rating

6.9

Company rating: 6.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

73rd of 119 rated packaging manufacturers


Job description

Customer Success Representative

Anderson, SC

Position Description

Develop/maintain/improve systems and strategies that support our specialty films market.

Job Purpose and Reporting Structure

Under the direction of the VP of Sales Operations, support the goal of Pregis Films and the Pregis Performance Flexibles to grow and support our film partners by meeting and exceeding their requirements and expectations. Additional efforts internally assisting in job planning, inventory management and accuracy of customer data and documentation. 

Essential Duties and Responsibilities

  • Collect voice of customer or understanding customer requirements to seek out available solution and elevate for best solution.
  • Research, participate in training and gain product knowledge to best serve customers in their requests and growth potential and support Sales Team efforts.
  • Quickly respond to customer requests, both internal and external.
  • Route qualified opportunities to the appropriate sales executive and R&D lead for further development and closure. 
  • Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sell or resolve issues or increase our profitability.
  • Participate in customer visits at PPF facility to better understand and serve our customers.  Participate in weekly/monthly project reviews as offered.  Gather information to be prepared for customer expectations and growth and to prevent failure and delays of PPF growth and profitability.
  • Participate in weekly meetings to evaluate pipeline against customer intel., discuss benchmarks, as well as team goals for the upcoming week. 
  • Process/anticipate demand forecasts from customers.  Keep the lines of communication open and encourage exchange of pertinent information.
  • Participate in escalation process when applicable to assist in best business decision when customer requests or when lead times are compromised.
  • Look for best practice and continuous improvement by mastering current process.  Bring suggestions to leader for evaluation.
  • Manage inventory by assessing aged inventory.  Evaluate orders for any opportunity to prevent or use aged inventory.
  • Process orders and provide backlog and inventory reporting to customers.  Understand customer specs. in order to provide accurate item set up to production.
  • Participate in scheduling and planning meetings and provide intel. to customers and outside sales.  Fully understand Product Wheel.
  • Understand asset capabilities of PPF and customers in order to suggest SKU consolidation to customers. 
  • Maintain accurate pricing in ERP system or other means necessary for orders and for quoting.
  • Communicate with logistics all customer delivery requirements.

Qualifications/Experience

Required

  • Experience in asking probing question to further understand the customer’s needs
  • Strong interpersonal communication skills including superior listening skills
  • Outgoing self-starter who can work independently
  • Ability to think quickly and solve problems

Preferred

  • Prefer relevant experience in a manufacturing setting; experience with films products is a plus
  • Experience in customer service, sales, and/or retention
  • Knowledge of Microsoft Office Suite

#flex1


What Pregis employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Pregis

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Deerfield, IL, US

Year founded

2005

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