Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... partners by meeting and exceeding their requirements and expectations. Additional efforts ...
Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... partners by meeting and exceeding their requirements and expectations. Additional efforts ...
Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... partners by meeting and exceeding their requirements and expectations. Additional efforts ...
Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... partners by meeting and exceeding their requirements and expectations. Additional efforts ...
VP of Customer Success
Greenville, SC · On-site
$175K/yr
And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...
VP of Customer Success
Greenville, SC · On-site
$175K/yr
And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...
Quick apply
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...
VP of Customer Success
Greenville, SC · On-site
$130K - $166K/yr
And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...
... customer success, logistics, or related business functions. * Strong communication skills that foster positive relationships across diverse customer and partner groups. * Natural curiosity and ...
... customer success, logistics, or related business functions. * Strong communication skills that foster positive relationships across diverse customer and partner groups. * Natural curiosity and ...
... customer success, logistics, or related business functions. * Strong communication skills that foster positive relationships across diverse customer and partner groups. * Natural curiosity and ...
... customer success, logistics, or related business functions. * Strong communication skills that foster positive relationships across diverse customer and partner groups. * Natural curiosity and ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
Support testing and rollout of new features with key customer partners. * Advocate for the voice of the user-ensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
Support testing and rollout of new features with key customer partners. * Advocate for the voice of the user-ensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
Support testing and rollout of new features with key customer partners. * Advocate for the voice of the user-ensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...
Technical Account Manager
Greenville, SC · On-site
$100K/yr
Support testing and rollout of new features with key customer partners. * Advocate for the voice of the user-ensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...
Technical Account Manager
Greenville, SC · On-site
$100K/hr
Support testing and rollout of new features with key customer partners. * Advocate for the voice of the userensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...
Quick apply
Technical Account Manager
Greenville, SC · On-site
$100K/hr
Support testing and rollout of new features with key customer partners. * Advocate for the voice of the userensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...
Bilingual (French) Customer Account Specialist
Greenville, SC · On-site
$16 - $20.75/hr
... success, we would like to hear from you. Come join our team! What will you do Short-term ... Liaise with appropriate partners to ensure timely deliveries and commitment to service
Bilingual (French) Customer Account Specialist
Greenville, SC · On-site
$16 - $20.75/hr
... success, we would like to hear from you. Come join our team! What will you do Short-term ... Liaise with appropriate partners to ensure timely deliveries and commitment to service
Bilingual (French) Customer Account Specialist
$16 - $20.75/hr
... success, we would like to hear from you. Come join our team! What will you do Short-term ... Liaise with appropriate partners to ensure timely deliveries and commitment to service
Bilingual (French) Customer Account Specialist
$16 - $20.75/hr
... success, we would like to hear from you. Come join our team! What will you do Short-term ... Liaise with appropriate partners to ensure timely deliveries and commitment to service
Student Success Coordinator- Part-Time
Pendleton, SC · On-site
$17/hr
District & Partner Collaboration * Maintain strong working relationships with school counselors and ... Excellent customer service and a student-centered approach. * Ability to work collaboratively in a ...
Student Success Coordinator- Part-Time
Pendleton, SC · On-site
$17/hr
District & Partner Collaboration * Maintain strong working relationships with school counselors and ... Excellent customer service and a student-centered approach. * Ability to work collaboratively in a ...
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Partner closely with Sales, Sales Engineering, Customer Success, Services, Product Management, Product Marketing, and Engineering teams to identify enablement priorities and execute against them.
Job Details
$50K - $70K/yr
... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...
Job Details
$50K - $70K/yr
... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...
Job Details
Greenville, SC · On-site
$50K - $70K/yr
... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...
Job Details
Greenville, SC · On-site
$50K - $70K/yr
... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...
Job Details
$50K - $70K/yr
... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...
Job Details
$50K - $70K/yr
... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...
Job Details
Anderson, SC · On-site
$49K - $68K/yr
... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...
Job Details
Anderson, SC · On-site
$49K - $68K/yr
... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...
Customer Success Partner information
See Anderson, SC salary details
$29.8K - $38.7K
4% of jobs
$38.7K - $47.6K
10% of jobs
$53.9K is the 25th percentile. Wages below this are outliers.
$47.6K - $56.6K
16% of jobs
$56.6K - $65.5K
15% of jobs
The median wage is $69K / yr.
$65.5K - $74.5K
14% of jobs
$74.5K - $83.4K
14% of jobs
$85.9K is the 75th percentile. Wages above this are outliers.
$83.4K - $92.4K
10% of jobs
$92.4K - $101.3K
10% of jobs
$101.3K - $110.3K
4% of jobs
$110.3K - $119.2K
2% of jobs
$119.2K - $128.2K
2% of jobs
$29.8K
$76K
$128.2K
How much do customer success partner jobs pay per year?
What is the difference between Customer Success Partner vs Customer Support Specialist?
| Aspect | Customer Success Partner | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically requires a bachelor's degree in business, communications, or related field; experience in account management or client relations | Often requires a high school diploma or associate degree; technical knowledge may be beneficial |
| Work Environment | Proactively manages client accounts, builds relationships, and ensures customer retention | Responds to customer inquiries, resolves technical issues, and provides product support |
| Employer & Industry Usage | Used in SaaS, technology, and service industries focusing on customer retention and success | Common across tech, retail, and service sectors providing technical or product support |
The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.
What are the key skills and qualifications needed to thrive as a Customer Success Partner?
How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?
What is a Customer Success Partner?
Pregis rating
6.9
Based on 27 frontline employees who took The Breakroom Quiz
73rd of 119 rated packaging manufacturers
Job description
Customer Success Representative
Anderson, SC
Position Description
Develop/maintain/improve systems and strategies that support our specialty films market.
Job Purpose and Reporting Structure
Under the direction of the VP of Sales Operations, support the goal of Pregis Films and the Pregis Performance Flexibles to grow and support our film partners by meeting and exceeding their requirements and expectations. Additional efforts internally assisting in job planning, inventory management and accuracy of customer data and documentation.
Essential Duties and Responsibilities
- Collect voice of customer or understanding customer requirements to seek out available solution and elevate for best solution.
- Research, participate in training and gain product knowledge to best serve customers in their requests and growth potential and support Sales Team efforts.
- Quickly respond to customer requests, both internal and external.
- Route qualified opportunities to the appropriate sales executive and R&D lead for further development and closure.
- Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sell or resolve issues or increase our profitability.
- Participate in customer visits at PPF facility to better understand and serve our customers. Participate in weekly/monthly project reviews as offered. Gather information to be prepared for customer expectations and growth and to prevent failure and delays of PPF growth and profitability.
- Participate in weekly meetings to evaluate pipeline against customer intel., discuss benchmarks, as well as team goals for the upcoming week.
- Process/anticipate demand forecasts from customers. Keep the lines of communication open and encourage exchange of pertinent information.
- Participate in escalation process when applicable to assist in best business decision when customer requests or when lead times are compromised.
- Look for best practice and continuous improvement by mastering current process. Bring suggestions to leader for evaluation.
- Manage inventory by assessing aged inventory. Evaluate orders for any opportunity to prevent or use aged inventory.
- Process orders and provide backlog and inventory reporting to customers. Understand customer specs. in order to provide accurate item set up to production.
- Participate in scheduling and planning meetings and provide intel. to customers and outside sales. Fully understand Product Wheel.
- Understand asset capabilities of PPF and customers in order to suggest SKU consolidation to customers.
- Maintain accurate pricing in ERP system or other means necessary for orders and for quoting.
- Communicate with logistics all customer delivery requirements.
Qualifications/Experience
Required
- Experience in asking probing question to further understand the customer’s needs
- Strong interpersonal communication skills including superior listening skills
- Outgoing self-starter who can work independently
- Ability to think quickly and solve problems
Preferred
- Prefer relevant experience in a manufacturing setting; experience with films products is a plus
- Experience in customer service, sales, and/or retention
- Knowledge of Microsoft Office Suite
#flex1
About Pregis
Sourced by ZipRecruiter
Industry
Plastics packaging film and sheet (including laminated) manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Deerfield, IL, US
Year founded
2005