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Customer Success Partner Jobs in Anderson, SC (NOW HIRING)

Truleo

VP of Customer Success

Greenville, SC · On-site

$175K/yr

And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...

TRULEO

VP of Customer Success

Greenville, SC

$130K - $166K/yr

And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...

Truleo

Technical Account Manager

Greenville, SC · On-site

$100K/yr

Support testing and rollout of new features with key customer partners. * Advocate for the voice of the user-ensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...

TRULEO

Technical Account Manager

Greenville, SC · On-site

$100K/yr

Support testing and rollout of new features with key customer partners. * Advocate for the voice of the user-ensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...

Truleo

Technical Account Manager

Greenville, SC · On-site

$100K/hr

Support testing and rollout of new features with key customer partners. * Advocate for the voice of the userensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...

Pizza Hut

Job Details

Greenville, SC · On-site

$50K - $70K/yr

... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...

Pizza Hut

Job Details

Anderson, SC · On-site

$49K - $68K/yr

... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...

Pizza Hut

Job Details

Greenville, SC

$50K - $70K/yr

... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...

Pizza Hut

Job Details

Greenville, SC · On-site

$50K - $70K/yr

... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...

Synnex

Vendor Sales Specialist 1

Greenville, SC · Remote

Building and maintaining strong relationships with customers, vendor partners, and internal teams to support long-term business success. * Managing and progressing sales opportunities through the ...

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Customer Success Partner information

See Anderson, SC salary details

$29.8K

$76K

$128.2K

How much do customer success partner jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer success partner in Anderson, SC is $76,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $90,600.00 per year, depending on experience, location, and employer.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What job categories do people searching Customer Success Partner jobs in Anderson, SC look for?

The top searched job categories for Customer Success Partner jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Customer Success Partner jobs?

Cities near Anderson, SC with the most Customer Success Partner job openings:

Customer Success Partner jobs near you

VP of Customer Success

Greenville, SC • On-site

Truleo
See more jobs at Truleoexternal

$175K/yr

Full-time

Re-posted 17 days ago

Job description

About TRULEO
TRULEO builds the first case intelligence platform for law enforcement, and more than 1,000 agencies use us today. Most departments already have the information they need to solve a case, but it's spread across RMS, CAD, jail calls, body-worn camera footage, OSINT, and a dozen other systems that don't talk to each other, and Detectives don't have time to dig through all of it.
TRULEO sits on top of the systems an agency already uses and works the case alongside its detectives. It searches across those sources, connects related information, and surfaces leads in minutes instead of weeks. We don't replace their systems, but we make the data an agency already owns easier to actually use, so investigators can spend their time closing cases instead of running queries.
TRULEO has helped agencies turn thousands of files into real leads, break open cold cases, and solve crimes in real time. And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely on us.
The Role
We're hiring a VP of Customer Success to join our team in Greenville, SC, on-site, and own everything that happens after an agency signs. You'll lead our Customer Success team, improve the onboarding, adoption, and renewal motions, and own net revenue retention as a number. You'll also carry the commercial side of the post-sale relationship by running renewals yourself, in conjunction with your team, and partnering with Sales to surface and close expansion opportunities.
This is a hands-on leadership role on a small, senior team. You'll build the playbooks, run the hard accounts personally, and hire as we grow.
What You'll Do
  • Own net revenue retention (NRR) and gross retention (GRR) as the headline numbers for the role.
  • Lead the Customer Success team by coach the people already on it, hire the ones we need next, and run the operating cadence (1:1s, weekly account review, QBRs).
  • Run renewals end to end pricing, paper, timing, and save motions.
  • Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own the expansion number with the VP of Sales.
  • Own the customer health score with the VP of Operations and VP of Product to refine the inputs and use it to drive a weekly at-risk review.
  • Run and improve the onboarding motion so new paying agencies get to department-level value fast and stay there. Partner with Product and Operations on the technical handoff.
  • Be the executive face of TRULEO for our top accounts and show up in person when it matters.
Qualifications
  • 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team.
  • Carried a renewal and/or expansion number directly, not just a satisfaction or health metric.
  • Built or meaningfully rebuilt a CS function (playbooks, onboarding, renewal motion) and not just inherited one.
  • Comfortable in the commercial conversation like pricing, contracts, negotiation, save motions.
  • Strong partnership track record with Sales, Product, and Operations.
  • Player-coach mindset. Happy to run a hard account yourself this quarter and hand it off next quarter.
  • Public safety, GovTech, or regulated/complex B2B experience is a plus, not a requirement.
  • Able to work on-site in Greenville, SC, and to pass the background check required to work with criminal justice (CJIS) data.
  • Willing to travel to all accounts and be on site with the team.

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