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Customer Success Partner Jobs in Anderson, SC (NOW HIRING)

Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... partners by meeting and exceeding their requirements and expectations. Additional efforts ...

Customer Success Representative Anderson, SC Position Description Develop/maintain/improve systems ... partners by meeting and exceeding their requirements and expectations. Additional efforts ...

And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely ... Partner with Sales and Operations to surface and close expansion inside our installed base. Co-own ...

Support testing and rollout of new features with key customer partners. * Advocate for the voice of the user-ensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...

Support testing and rollout of new features with key customer partners. * Advocate for the voice of the user-ensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...

Support testing and rollout of new features with key customer partners. * Advocate for the voice of the userensuring frontline feedback informs product and support decisions. 90-Day Success Plan ...

Job Details

Greenville, SC

$50K - $70K/yr

... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...

Job Details

Greenville, SC · On-site

$50K - $70K/yr

... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...

Job Details

Greenville, SC

$50K - $70K/yr

... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...

Job Details

Anderson, SC · On-site

$49K - $68K/yr

... Success Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community Develop a Store Team that Has High Customer Satisfaction Results Ensure ...

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Customer Success Partner information

See Anderson, SC salary details

$29.8K

$76K

$128.2K

How much do customer success partner jobs pay per year?

As of Aug 5, 2026, the average yearly pay for customer success partner in Anderson, SC is $76,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $90,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.
What job categories do people searching Customer Success Partner jobs in Anderson, SC look for? The top searched job categories for Customer Success Partner jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Customer Success Partner jobs? Cities near Anderson, SC with the most Customer Success Partner job openings:

Customer Success Representative

pregis

Anderson, SC

Other

Posted 21 days ago


Pregis rating

6.9

Company rating: 6.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

73rd of 119 rated packaging manufacturers


Job description

Customer Success Representative

Anderson, SC

Position Description

Develop/maintain/improve systems and strategies that support our specialty films market.

Job Purpose and Reporting Structure

Under the direction of the VP of Sales Operations, support the goal of Pregis Films and the Pregis Performance Flexibles to grow and support our film partners by meeting and exceeding their requirements and expectations. Additional efforts internally assisting in job planning, inventory management and accuracy of customer data and documentation. 

Essential Duties and Responsibilities

  • Collect voice of customer or understanding customer requirements to seek out available solution and elevate for best solution.
  • Research, participate in training and gain product knowledge to best serve customers in their requests and growth potential and support Sales Team efforts.
  • Quickly respond to customer requests, both internal and external.
  • Route qualified opportunities to the appropriate sales executive and R&D lead for further development and closure. 
  • Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sell or resolve issues or increase our profitability.
  • Participate in customer visits at PPF facility to better understand and serve our customers.  Participate in weekly/monthly project reviews as offered.  Gather information to be prepared for customer expectations and growth and to prevent failure and delays of PPF growth and profitability.
  • Participate in weekly meetings to evaluate pipeline against customer intel., discuss benchmarks, as well as team goals for the upcoming week. 
  • Process/anticipate demand forecasts from customers.  Keep the lines of communication open and encourage exchange of pertinent information.
  • Participate in escalation process when applicable to assist in best business decision when customer requests or when lead times are compromised.
  • Look for best practice and continuous improvement by mastering current process.  Bring suggestions to leader for evaluation.
  • Manage inventory by assessing aged inventory.  Evaluate orders for any opportunity to prevent or use aged inventory.
  • Process orders and provide backlog and inventory reporting to customers.  Understand customer specs. in order to provide accurate item set up to production.
  • Participate in scheduling and planning meetings and provide intel. to customers and outside sales.  Fully understand Product Wheel.
  • Understand asset capabilities of PPF and customers in order to suggest SKU consolidation to customers. 
  • Maintain accurate pricing in ERP system or other means necessary for orders and for quoting.
  • Communicate with logistics all customer delivery requirements.

Qualifications/Experience

Required

  • Experience in asking probing question to further understand the customer’s needs
  • Strong interpersonal communication skills including superior listening skills
  • Outgoing self-starter who can work independently
  • Ability to think quickly and solve problems

Preferred

  • Prefer relevant experience in a manufacturing setting; experience with films products is a plus
  • Experience in customer service, sales, and/or retention
  • Knowledge of Microsoft Office Suite

#flex1


What Pregis employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Pregis

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Deerfield, IL, US

Year founded

2005

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