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Customer Success Manager Jobs in Alpine, UT (NOW HIRING)

As an AI Customer Success Manager (SMB), you will own the success and health for a segment of Podium's small business customers. You will develop strategies that increase engagement and delight ...

In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the ...

What You'll Bring to the Table * 35 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...

What You'll Bring to the Table * 3-5 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...

What You'll Bring to the Table * 3-5 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...

What You'll Bring to the Table * 3-5 years in customer success, account management, or a related role (SaaS environment strongly preferred). * Proven track record of driving adoption, renewals, and ...

Showing results 41-60

Customer Success Manager information

See Alpine, UT salary details

$30.7K

$78.5K

$132.3K

How much do customer success manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success manager in Alpine, UT is $78,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $93,600.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What are the most commonly searched types of Customer Success jobs in Alpine, UT?

The most popular types of Customer Success jobs in Alpine, UT are:

What job categories do people searching Customer Success Manager jobs in Alpine, UT look for?

The top searched job categories for Customer Success Manager jobs in Alpine, UT are:

What cities near Alpine, UT are hiring for Customer Success Manager jobs?

Cities near Alpine, UT with the most Customer Success Manager job openings:

Infographic showing various Customer Success Manager job openings in Alpine, UT as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $78,519 per year, or $37.7 per hour.

Commercial Customer Success Manager

LVT

American Fork, UT โ€ข On-site

Full-time

Posted 12 days ago


Job description

ABOUT THIS ROLE

As a Commercial Customer Success Manager at LVT, you will act as the strategic partner and primary executive interface for our high-impact commercial accounts. Managing a book of business of roughly 60 accounts, you will drive product adoption, maximize client ROI, and champion the voice of the customer internally to shape our technology roadmap. This role requires a blend of technical acumen, executive presence, and a proactive approach to retention and growth.

This role is fully in-office based out of our Headquarters in American Fork, Utah, and requires up to 30% travel to conduct quarterly Executive Business Reviews at key client sites.

ROLE RESPONSIBILITIES
  • Strategic Relationship Management: Develop and maintain deep, trusted partnerships with C-suite and key stakeholders across a portfolio of 30+ enterprise organizations, ensuring overall satisfaction and long-term retention.

  • Time-to-Value Acceleration: Partner with internal deployment and technical teams to facilitate seamless, efficient onboarding, ensuring enterprise clients quickly adopt and maximize LVT's hardware and software solutions.

  • Product Advocacy & Education: Act as a product expert to lead comprehensive training sessions, continuously educating clients on new features, Agentic AI updates, and industry best practices.

  • Proactive Account Health Monitoring: Systematically monitor account health and usage data to identify risks early, collaborating with Technical Support to resolve escalations swiftly before they impact the client experience.

  • Commercial Renewal & Growth Management: Drive the end-to-end renewal cycle and partner with the Sales team to identify, position, and secure strategic upsell and cross-sell opportunities.

  • Cross-Functional Collaboration: Act as the primary internal bridge between your enterprise clients and LVT's Product, Engineering, and Operations teams, translating customer pain points into actionable insights for our product roadmap.

  • Executive Presentation: Structure, prepare, and deliver high-impact, data-driven quarterly Executive Business Reviews (EBRs) that demonstrate measurable business value and operational ROI.

OUR IDEAL CANDIDATE
  • Enterprise Tech Experience: 3+ years of proven success in a customer success or account management role.

  • Industry Domain Knowledge: Strong familiarity with video surveillance, advanced analytics, IoT, or related intelligent site technologies.

  • Executive Presence: Exceptional communication, negotiation, and interpersonal skills, with a proven ability to command a room and present effectively to C-level executives.

  • Data-Driven & Analytical: Ability to analyze complex usage metrics and operational data to derive actionable insights and build compelling value narratives for clients.

  • Proactive Problem Solver: A customer-centric mindset with a track record of anticipating client needs, mitigating churn risk, and navigating complex corporate hierarchies.

  • Cross-Functional Leadership: Strong internal coordination skills, with the ability to rally cross-functional teams to solve customer challenges and execute corporate objectives.

  • Education & Travel Readiness: Bachelor's degree in Business, Marketing, or a related field, and the ability to travel up to 30% for strategic on-site client reviews.