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Customer Success Manager Remote Jobs in Springfield, VA

AvePoint

Partner Success Manager

Arlington, VA · Remote

As a Partner Success Manager, you will play a critical role as a technical advisor throughout the ... Strong customer satisfaction, customer service, adoption, and retention experience * Excellent ...

Zoomph

Customer Success Specialist

Reston, VA · Remote

This role involves providing frontline support to clients, managing support tickets, and ... The Customer Success Specialist will be responsible for addressing client inquiries ...

ALTO USA LLC

Customer Success Specialist

Silver Spring, MD · Remote

$60K - $65K/yr

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a ... This role will report to the Regional Operations Manager and/or Director of Operations. A candidate ...

Cisco

Customer Success Splunk Platform Area TAM

Mclean, VA · On-site +1

$171K - $223K/yr

This is a remote role that can be performed anywhere in the US. Meet the Team As a Customer Success ... Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address ...

ALTO USA LLC

Customer Success Specialist

Rockville, MD · Remote

$60K - $65K/yr

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a ... This role will report to the Regional Operations Manager and/or Director of Operations. A candidate ...

ALTO USA LLC

Customer Success Specialist

Washington, DC · Remote

$60K - $65K/yr

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a ... This role will report to the Regional Operations Manager and/or Director of Operations. A candidate ...

Cisco

Customer Success Splunk Platform Area TAM

Mclean, VA · Remote

$171K - $223K/yr

This is a remote role that can be performed anywhere in the US. Meet the Team As a Customer Success ... Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address ...

ID.me

Customer Onboarding Manager

Mclean, VA · On-site +1

Certain roles -- such as field-based sales or other remote-by-design positions -- may have ... Lead end-to-end implementation projects -- developing project plans, defining success criteria, and ...

ID.me

Customer Onboarding Manager

Mclean, VA · Remote

Role Overview We are seeking an experienced Customer Onboarding Manager to lead the implementation ... Lead end-to-end implementation projects - developing project plans, defining success criteria, and ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Springfield, VA

Customer Success Manager Remote information

See Springfield, VA salary details

$33.9K

$86.8K

$146.2K

How much do customer success manager remote jobs pay per year?

As of Jul 19, 2026, the average yearly pay for customer success manager remote in Springfield, VA is $86,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (Remote), and why are they important?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a Customer Success Manager (Remote)?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to Become a Remote Customer Success Manager

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do Customer Success Managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What job categories do people searching Customer Success Manager Remote jobs in Springfield, VA look for? The top searched job categories for Customer Success Manager Remote jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Customer Success Manager Remote jobs? Cities near Springfield, VA with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Springfield, VA as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $86,763 per year, or $41.7 per hour.

Client Success Director - Remote & Flexible | Purpose-Driven Work

LiveHappy Initiative

Leesburg, VA • On-site, Remote

Full-time

Re-posted 24 days ago

Job description


Are you a seasoned client success or relationship managementprofessional who's ready to create more balance, purpose, andflexibility in your career?
It's time to put the HAPPY back into work - and build a career thattruly fits your life.
If you've led teams, driven client outcomes, or managedpartnerships-but now want the freedom to design your days, workremotely, and do meaningful work that makes an impact-this could bethe fresh start you've been looking for.
At LiveHappy Initiative, we partner with experiencedprofessionals who want to leverage their leadership, communication,and client management expertise in a role that's both profitable andpurpose-driven. Through the use of award-winning personaldevelopment and leadership programs that have been transforminglives in more than 120 countries for over 20 years, you'll guide andmentor your clients as they explore and navigate their next chapters.
No commute. No rigid office hours. Just the flexibility to buildsuccess on your terms-while doing work that inspires and challengesyou, and helps others.
What you'll do
  • Lead with empathy and authenticity toguide professionals through a personal discovery process thataligns their goals with proven growth frameworks.
  • Oversee client engagement and long-termsuccess strategies that foster trust, retention, and measurable outcomes.
  • Represent a transformational brandknown for empowering individuals to grow personally and professionally.
  • Manage your own schedule, workremotely, and collaborate with a global team of purpose-driven professionals.
  • Apply a consultative, strategicapproach to help clients achieve lasting success and growth.
  • Thrive in a flexible, performance-basedenvironment that rewards results, not hours worked.

Requirements
What you bring
  • 10+ years of professional experience in client success, customer success, accountmanagement, business development, consulting,or leadership.
  • A track record of fosteringrelationships, developing others, and achieving results.
  • Strong communication, emotionalintelligence, and problem-solving skills.
  • Self-motivation, integrity, and theability to work independently with accountability.
  • An interest in personaldevelopment, leadership growth, and meaningful,purpose-driven work.
  • If you've thrived in roles like Client Success Manager, Customer Success Director, or Account Director, you'll feel right at home here.

Benefits
Training & support
You'll receive comprehensive onboarding, world-class training, andstep-by-step systems that make it simple to succeed. Accessmentorship, global events, and proven tools for marketing, clientengagement, and business growth-without cold calling or pressure selling.
Compensation & structure
This is a performance-based opportunity designed forexperienced professionals ready to take control of their time andresults. Earnings are uncapped and directly tied to performance-nothours worked. You'll enjoy remote flexibility, autonomy, and thesatisfaction of creating measurable impact in others' lives.
About LiveHappy Initiative
LiveHappy Initiative is a transformational learning anddevelopment company that helps experienced professionals reinventtheir careers through award-winning leadership and personal growthprograms-empowering them to create purpose-driven and life-changing results.
With a 20-year track record of success, our approach is used inmore than 120 countries and provides structured learning,mentorship, and support-equipping individuals to grow with clarity,confidence, and purpose.
We partner with professionals who are ready to take ownership oftheir next chapter-to pursue work that feels purposeful, live withintention, and have time for what matters most.
Because happiness at work doesn't stay at work-it shapes yourentire life. Take the initiative to LiveHappy!
Highlights
  • Remote & flexible schedule - designyour work around your life
  • Performance-based income with uncapped potential
  • Full training, mentorship, and systems provided
  • Meaningful work in the personaldevelopment and leadership industry
  • Join a supportive global team ofpurpose-driven professionals

Next Step
Apply now to receive more details. If it feels like a goodmatch, we'll schedule a short introductory call to explore yourbackground, goals, and next steps.

Apply