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Customer Success Manager Remote Jobs in Ladera Ranch, CA

Qcells

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

... manager's discretion in accordance with the company policies and procedures. Remote work may be ... REQUIRED QUALIFICATIONS * 3+ years of experience in customer service, customer success, or customer ...

59 Pines

Remote Account Executive

Laguna Beach, CA · Remote

$80K - $160K/yr

About Us We're a credible, funded, remote-first startup backed by a growing team. We're pre-launch ... Not a customer-success account manager -- this is new-business closing, not farming a book of ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Glaukos

Cornea Regional Business Manager

San Clemente, CA · Remote

$270K/yr

... customer success through exceptional account management and execution. This role reports to the ... Total Targeted Compensation $270K+ Plus RSU's. #GKOSUS #LI-remote Generous. Innovative. Leadership ...

Glaukos

Cornea Regional Business Manager

San Clemente, CA · Remote

$270K/yr

... customer success through exceptional account management and execution. This role reports to the ... Total Targeted Compensation $270K+ Plus RSU's. #GKOSUS #LI-remote Generous. Innovative. Leadership ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Ladera Ranch, CA

Customer Success Manager Remote information

See Ladera Ranch, CA salary details

$34.5K

$88.3K

$148.8K

How much do customer success manager remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success manager remote in Ladera Ranch, CA is $88,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $88,300 per year, or $42.5 per hour.

IT Project Manager - Remote / Telecommute

CYNET SYSTEMS

Aliso Viejo, CA • Remote

$52 - $57/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Job Overview:

Pay Range: $52hr - $57hr

Requirement/Must Have:

  • 1+ years of experience in IT agile project management.
  • Experience with Salesforce, MuleSoft, Adobe Experience Platform, and Eloqua integrations.
  • Experience in third-party lead intake standardization and automation opportunities.
  • Experience in lead enrichment with source attribution, campaign/tactic metadata, and customer journey visibility.
  • Experience in reporting, analytics, SLA monitoring, data quality controls, and workflow audit trail.

Responsibilities:

  • Lead capture, ingestion, validation, enrichment, scoring, qualification, routing and nurturing.
  • Integrate Salesforce, MuleSoft, Adobe Experience Platform, and Eloqua.
  • Standardize and automate third-party lead intake.
  • Enrich leads with source attribution, campaign/tactic metadata, and customer journey visibility.
  • Monitor reporting, analytics, SLA, data quality controls, and workflow audit trail.

Skills:

  • Salesforce.
  • MuleSoft.
  • Adobe Experience Platform.
  • Eloqua.
  • Planview resource allocation.
  • Expense accounting.

Education and Experience:

  • Strong verbal and written communication skills.
  • Excellent communication and presentation skills.
  • Ability to communicate effectively with stakeholders.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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