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Customer Success Jobs in Ladera Ranch, CA (NOW HIRING)

Cyxtera

Customer Success Manager

Irvine, CA · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ...

Kinetic

Customer Success Associate

Costa Mesa, CA · On-site

The role The Customer Success Associate at Kinetic plays an integral part in the invoicing and billing process for our clients in the automotive industry. You will be responsible for ensuring ...

Compass

Customer Success Manager

Newport Beach, CA · On-site

$33 - $34/hr

You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are ...

Bakertilly

Senior Associate, Customer Success

Irvine, CA · On-site

$57K - $97K/yr

The Senior Associate, Customer Success will be responsible for aiding adoption of the ERP software, processing annual renewals and add-ons, supporting customer requests for customizations and ...

Lever Demo 2

Customer Success Analyst

Irvine, CA

Welcome to the Demo Job Listing for Lever! This is a fictional job created solely for demonstration purposes and is not an actual open position . We've crafted this listing to showcase the ...

TaxRise

Client Success Representative

Irvine, CA

$26 - $35/hr

As a Client Success Representative , you won't just answer calls - you'll be a steady ... Deliver service that contributes to strong customer satisfaction outcomes * Respond to client ...

TaxRise

Client Success Representative

Irvine, CA · On-site

$26 - $35/hr

Client Success Representative Irvine, CA At TaxRise, we don't just provide tax relief services; we ... customer satisfaction outcomes Respond to client emails, text messages, and occasional live chats ...

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All JobsCustomer Success JobsCustomer Success Jobs in Ladera Ranch, CA

Customer Success information

See Ladera Ranch, CA salary details

$34.5K

$88.3K

$148.8K

How much do customer success jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer success in Ladera Ranch, CA is $88,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Customer Success roles often pay between $15 and $30 per hour, so earning $2000 weekly typically requires working around 67 hours at the higher end of this range. To increase earnings, professionals can develop strong communication and problem-solving skills, gain relevant certifications, and seek positions with performance-based bonuses or commissions, especially in SaaS or tech companies that value customer retention and upselling. Working efficiently and building expertise can help maximize income within a remote customer success environment.

What are the key skills and qualifications needed to thrive as a Customer Success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What is a typical CSM salary?

A Customer Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may start at lower salaries, while those with specialized skills or in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions.

What jobs pay 4000 a week without a degree?

Customer Success roles typically do not pay $4,000 a week without significant experience or seniority. High-paying jobs that can reach this level without a degree often include sales, real estate, or specialized trades like certain construction or technical roles, but these usually require skills, certifications, or a strong track record rather than formal education. Most roles paying this amount are either commission-based or require extensive experience.

What is a Customer Success role?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a Customer Success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the job of customer success?

Customer Success is a role focused on helping clients achieve their desired outcomes with a company's products or services. It involves building relationships, onboarding new customers, providing support, and ensuring customer satisfaction to promote retention and growth. Professionals in this role often use CRM tools and require strong communication and problem-solving skills.
What are the most commonly searched types of Customer Success jobs in Ladera Ranch, CA? The most popular types of Customer Success jobs in Ladera Ranch, CA are:
What are popular job titles related to Customer Success jobs in Ladera Ranch, CA? For Customer Success jobs in Ladera Ranch, CA, the most frequently searched job titles are:
What job categories do people searching Customer Success jobs in Ladera Ranch, CA look for? The top searched job categories for Customer Success jobs in Ladera Ranch, CA are:
What cities near Ladera Ranch, CA are hiring for Customer Success jobs? Cities near Ladera Ranch, CA with the most Customer Success job openings:
Customer Success jobs near you
Infographic showing various Customer Success job openings in Ladera Ranch, CA as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $88,300 per year, or $42.5 per hour.

Customer Success Manager

Cyxtera

Irvine, CA • Hybrid

Full-time

Posted 6 days ago

Job description

About the Position

Hybrid Role, 3x/week

Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our customers are receiving the full value from our data center and security offerings. Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer partnerships and growth.

Our mission is to create successful long-term relationships with our clients.

Responsibilities

  • Handle overall responsibility for managing the customer relationship
  • Establish a trusted adviser relationship that works to ensure customer’s overall satisfaction with our services
  • Retain and grow business by anticipating customer needs and providing a high level of customer services
  • Act as a liaison between product management and the customer with a focus on communicating the Centersquare roadmap
  • Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations
  • Prioritize and drive resolution on escalated customer issues
  • Leverage customer relationships as needed for prospect references


Experience and Qualifications

  • 5+ years of experience in a customer facing role in data center colocation and/or managed hosting dealing with larger, complex organizations
  • Customer facing services role (consulting or account management) that includes issue resolution and escalation management at both the business owner and executive levels
  • Proven ability to retain and grow strategic accounts
  • Functional domain expertise with data center colocation, managed hosting and/or information security
  • Proven ability to collaborate and build strong relationships with customers, especially at the Executive level
  • Excellent verbal and written communication skills, including the ability to chair meetings and host online executive escalations
  • Bachelor degree required, business or technical degree preferred
  • Excellent organization, time management, and communication skills
  • Ability to travel up to 50%
  • Passion for customer service

Csquare is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The employer will not sponsor visas for this role.

Apply