... our customers. Success in this role requires a strategic business partner for the EVP who can ... Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical ...
... our customers. Success in this role requires a strategic business partner for the EVP who can ... Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
... our customers. Success in this role requires a strategic business partner for the EVP who can ... Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical ...
... our customers. Success in this role requires a strategic business partner for the EVP who can ... Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical ...
... our customers. Success in this role requires a strategic business partner for the EVP who can ... Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical ...
... our customers. Success in this role requires a strategic business partner for the EVP who can ... Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical ...
... our customers. Success in this role requires a strategic business partner for the EVP who can ... Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical ...
... our customers. Success in this role requires a strategic business partner for the EVP who can ... Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Self-motivated with strong organizational and time-management abilities * Leadership potential or a ...
Key Account Director
Calgary, AB · Remote
Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize ... management and expansion. * Experience selling technical and platform products (developer tools ...
Key Account Director
Calgary, AB · Remote
Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize ... management and expansion. * Experience selling technical and platform products (developer tools ...
Drilling Optimization Specialist
Calgary, AB · On-site +1
Collaborate with the sales, customer success, product and delivery team as needed. * Work closely ... Document and track client interactions within our CRM and ensure that support tickets are kept ...
Drilling Optimization Specialist
Calgary, AB · On-site +1
Collaborate with the sales, customer success, product and delivery team as needed. * Work closely ... Document and track client interactions within our CRM and ensure that support tickets are kept ...
... our sales, customer success, product, and engineering teams will support you well in this role ... Remote work friendly, with the ability to travel up to 50% * Loves teamwork & collaboration in a ...
... our sales, customer success, product, and engineering teams will support you well in this role ... Remote work friendly, with the ability to travel up to 50% * Loves teamwork & collaboration in a ...
Community management * Sales or business development * Customer success or customer support * Event ... Remote work with occasional local meetings or visits to partner organizations if required.
Community management * Sales or business development * Customer success or customer support * Event ... Remote work with occasional local meetings or visits to partner organizations if required.
Community management * Sales or business development * Customer success or customer support * Event ... Remote work with occasional local meetings or visits to partner organizations if required.
Community management * Sales or business development * Customer success or customer support * Event ... Remote work with occasional local meetings or visits to partner organizations if required.
Community management * Sales or business development * Customer success or customer support * Event ... Remote work with occasional local meetings or visits to partner organizations if required.
Community management * Sales or business development * Customer success or customer support * Event ... Remote work with occasional local meetings or visits to partner organizations if required.
... quality customer care. * Build our clients' capabilities; encouraging them to achieve success ... Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ...
... quality customer care. * Build our clients' capabilities; encouraging them to achieve success ... Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ...
... quality customer care. * Build our clients' capabilities; encouraging them to achieve success ... Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ...
... quality customer care. * Build our clients' capabilities; encouraging them to achieve success ... Support Project Managers in managing engagement contracts, identifying & escalating bottlenecks ...
You will work alongside our sales, sales engineering, customer success managers, product development, support, solution architect, and project management team members to ensure that our clients ...
You will work alongside our sales, sales engineering, customer success managers, product development, support, solution architect, and project management team members to ensure that our clients ...
We're the problem-solvers and strategic thinkers who ensure millions of customers experience Canada ... Remote
We're the problem-solvers and strategic thinkers who ensure millions of customers experience Canada ... Remote
We're the problem-solvers and strategic thinkers who ensure millions of customers experience Canada ... Remote
We're the problem-solvers and strategic thinkers who ensure millions of customers experience Canada ... Remote
LOCATION This is a remote position that must reside in Calgary, Canada to support customers and ... The key to AI success is intelligent data and the infrastructure to manage it. Customers are ...
LOCATION This is a remote position that must reside in Calgary, Canada to support customers and ... The key to AI success is intelligent data and the infrastructure to manage it. Customers are ...
Customer Success Manager Remote information
See Alberta salary details
$25.5K - $33.5K
5% of jobs
$33.5K - $41.5K
6% of jobs
$41.5K - $49.5K
9% of jobs
$53.5K is the 25th percentile. Wages below this are outliers.
$49.5K - $57.5K
10% of jobs
$57.5K - $65.5K
11% of jobs
The median wage is $71K / yr.
$65.5K - $73.5K
14% of jobs
$73.5K - $81.5K
12% of jobs
$89.1K is the 75th percentile. Wages above this are outliers.
$81.5K - $89.5K
10% of jobs
$89.5K - $97.5K
4% of jobs
$97.5K - $105.5K
10% of jobs
$105.5K - $113.5K
11% of jobs
$25.5K
$74.2K
$113.5K
How much do customer success manager remote jobs pay per year?
As of Aug 9, 2026, the average yearly pay for customer success manager remote in Alberta is $74,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $98,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer success manager?
To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.
What is a customer success manager?
A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.
How to become a customer success manager?
The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.
How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?
As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What are popular job titles related to Customer Success Manager Remote jobs in Alberta? For Customer Success Manager Remote jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote jobs in Alberta look for? The top searched job categories for Customer Success Manager Remote jobs in Alberta are:
What cities in Alberta are hiring for Customer Success Manager Remote jobs? Cities in Alberta with the most Customer Success Manager Remote job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 8 days ago
Job description
Cayenta, a division of Harris; is seeking a Vice President of Research & Development who is a business-focused technology leader.
This is a pivotal leadership position responsible for driving the AI-centric transformation of our core product suite and the evolution of a large, tenured engineering organization.
The central challenge is to master the balance between two competing priorities: executing the strategic, multi-year roadmap for our next-generation CayentaOne platform while supporting the operational realities of a large, profitable install base. The leader who succeeds will do so by embedding practical AI at every level of the R&D organization-from accelerating our own development lifecycle to delivering intelligent, high-value features for our customers.
Success in this role requires a strategic business partner for the EVP who can translate technology initiatives into P&L impact, lead a complex cultural change, and instill a culture of pragmatic, AI-driven innovation.
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.
Salary:
130K - 200K CAD
91K - 141K USD
AI & Innovation Mindset
We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.
What your impact will be:
Drive the AI-Powered Transformation
- Own the execution of the corporate AI mandate within Cayenta, moving the organization from activity to measurable P&L impact.
- Translate AI capabilities into revenue-generating or cost-saving initiatives. You will be accountable for the business case and ROI of our AI investments.
- Accelerate the CayentaOne roadmap by championing and implementing AI-assisted development (AI-DLC) practices to modernize our legacy stack faster.
- Oversee the product strategy for Cayla, evolving it from a feature into a core, agentic AI platform that becomes a key competitive differentiator.
Serve as a Strategic Business Partner
- Act as the key technical advisor to the EVP and GM, translating complex concepts into business terms to inform executive decision-making.
- Own and articulate the business case for the technology roadmap, defending strategic priorities with executive peers in Sales, Professional Services, and Support.
Lead Technical & Product Execution
- Manage the entire R&D P&L, balancing the budget between market-driven features, managing technical debt, and strategic AI and platform investments.
- Instill a sense of urgency and an agile, metrics-driven approach to development, improving velocity and predictability without sacrificing quality.
Lead a Resilient Change-Ready Team
- Lead, mentor, and inspire a 70-person organization, assessing talent and structure to align the team with our AI-first strategic goals.
- Win the trust of skeptics and create a path forward for a tenured team, fostering a culture of pragmatic innovation, accountability, and continuous improvement.
The Profile We're Looking For
You are a business leader who excels in a technical domain. You see AI as a tool to solve business problems, not as a research project.
What we are looking for:
- A proven track record as a trusted technology partner.
- Demonstrated experience moving AI initiatives from ideation to live production with measurable P&L impact. You must be able to articulate how you have used AI to either grow revenue or reduce costs.
- Deep, hands-on experience leading the multi-year modernization of a mature, revenue-generating enterprise software product. You have the "scar tissue" to prove it.
- High emotional intelligence (EQ) with demonstrated success turning around or re-energizing a change-resistant engineering culture.
- Financial acumen and an understanding of how to run R&D with P&L discipline, preferably within a company with a similar operational model to Harris.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
- A Challenge with Impact: This is a difficult and complex role. Success will fundamentally change the trajectory of the business unit and have a visible impact on our P&L.
- Autonomy & Accountability: You will have the autonomy to run your organization, with full accountability for its performance and outcomes.
- Compensation: The compensation package includes a competitive base salary ($130,000 - $200,000 CAD), a bonus structure tied to business unit performance.
About Cayenta:
Cayenta is a leading provider of enterprise resource management solutions in the local government, utility and financial industries. Cayenta's products, services and customer relationships provide the foundation for continued innovation and growth.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
#LI-remote
About Cayenta
Sourced by ZipRecruiter