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Customer Success Manager Remote Jobs in Alberta (NOW HIRING)

Samdesk

Client Partner, Public Sector

Edmonton, AB · Remote

In practice, the job is one part Account Manager, one part Project Manager, and one part Customer Success Manager, and you need to be credible in all three. You'll be working with people who use ...

Samdesk

Client Partner, Public Sector

Edmonton, AB · Remote

In practice, the job is one part Account Manager, one part Project Manager, and one part Customer Success Manager, and you need to be credible in all three. You'll be working with people who use ...

HMG Careers

Remote Sales Manager

Red Deer, AB · Remote

CA$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Grande Prairie, AB · Remote

CA$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Medicine Hat, AB · Remote

CA$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Lethbridge, AB · Remote

CA$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Alberta

Customer Success Manager Remote information

See Alberta salary details

$25.5K

$74.2K

$113.5K

How much do customer success manager remote jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer success manager remote in Alberta is $74,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $98,000.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs

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For Customer Success Manager Remote jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Remote jobs in Alberta look for?

The top searched job categories for Customer Success Manager Remote jobs in Alberta are:

What cities in Alberta are hiring for Customer Success Manager Remote jobs?

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Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Alberta as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $74,204 per year, or $35.7 per hour.

Channel Sales Manager, Agency Partnerships- Remote in Canada

Bold Commerce

Calgary, AB • Remote

Full-time

Medical, Dental, PTO

Re-posted 28 days ago

Job description

Channel Sales Manager, Agency Partnerships


About Bold Commerce

Bold Commerce is a leading ecommerce technology company helping merchants grow, scale, and succeed online. For over a decade, we've delivered innovative, user-friendly solutions that enable seamless shopping experiences, boost revenue, and build customer loyalty. Our products span checkout enhancements, pricing strategies, and more, so merchants can focus on what they do best: running their business.

rePete is our latest innovation, designed to increase customer lifetime value without increasing churn. It learns each customer's real purchase rhythm and delivers perfectly timed reorder nudges - no rigid schedules, no forced commitments.


At Bold, we combine cutting-edge technology with deep merchant insights, creating tools that drive growth today and future-proof businesses for tomorrow.
About the role

We're looking for a Channel Sales Manager to build rePete's partner channel from the ground up, with an initial focus on Shopify agencies. This is a highly sales focused role responsible for identifying, prospecting, recruiting, and closing new channel partners that generate qualified merchant opportunities and revenue.


You'll own the full channel sales cycle, from building a pipeline of prospective partners to closing partnerships, co selling on merchant opportunities, and driving partner sourced revenue. Working cross functionally with Product, Marketing, Sales, and Customer Success, you'll build a scalable partner channel that becomes a meaningful driver of growth for rePete.


What you'll do

  • Build and execute Bold's channel sales strategy for rePete, with an initial focus on Shopify agencies.
  • Identify, prospect, recruit, negotiate, and close high value channel partners through outbound prospecting, networking, referrals, and industry events.
  • Build and manage a strong pipeline of prospective partners while owning partner sourced and partner influenced revenue against defined revenue targets.
  • Manage partner originated merchant opportunities throughout the sales cycle, co selling alongside partners to help progress and close deals.
  • Develop and execute joint go to market initiatives that generate qualified merchant opportunities and drive revenue.
  • Build trusted relationships with partners, helping them effectively position and sell rePete within their merchant base.
  • Partner cross functionally with Product, Marketing, Sales, and Customer Success to remove blockers and support partner opportunities.
  • Track and report on partner pipeline, deal progression, and channel revenue performance to identify growth opportunities and continuously improve the channel


What we're looking for

  • 3+ years of experience in channel sales, partner sales, business development, B2B SaaS sales, or a similar revenue focused role.
  • A proven track record of building pipeline and meeting or exceeding revenue targets or sales quotas.
  • Strong new business development skills with experience prospecting, opening new doors, and driving opportunities through to close.
  • A builder mentality with the ability to create and grow a new sales channel from the ground up.
  • Strong negotiation and relationship building skills with the ability to turn partnerships into revenue generating opportunities.
  • Ability to manage multiple partner relationships and sales opportunities while maintaining a strong focus on results.
  • Comfortable working independently and taking ownership in a fast paced, evolving environment.
  • Experience working with Shopify agencies, ecommerce technology, SaaS, or similar partner ecosystems is a strong asset.


Our Investment in YOU!

  • Competitive compensation that reflects your experience and skills
  • Employer Paid Health & Dental Benefits - starting day 1!
  • Competitive paid vacation days
  • Annual Health Benefit ($1,000 per year) to help you thrive!
  • Virtual mental health and EAP platform for support anytime
  • Employee Options to help you grow with us!
  • Working remotely - anywhere in Canada
  • Flexible work hours


Apply