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Customer Success Manager Remote Edtech Jobs in Riverside, CA

First American

Product Manager (Remote)

Santa Ana, CA · Remote

$112K - $149K/yr

... our customers. The Product Manager will play a key role in helping us continue our innovative ... success. We are proud to foster an authentic and inclusive workplace For All. You are free and ...

First American

Product Manager (Remote)

Santa Ana, CA · Remote

$112K - $149K/yr

... our customers. The Product Manager will play a key role in helping us continue our innovative ... success. We are proud to foster an authentic and inclusive workplace For All. You are free and ...

Priority1

Territory Manager-Remote

Anaheim, CA · On-site +1

These talented men and women drive our business, and we are committed to their success. Priority1 ... The Priority1 value proposition delivers best in class solutions for customers, while also reducing ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Lead and develop customer service and inside sales professionals, including remote and ... Collaborative culture focused on innovation and customer success * Opportunity to lead a high ...

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All JobsCustomer Success Edtech JobsCustomer Success Manager Remote Edtech JobsCustomer Success Manager Remote Edtech Jobs in Riverside, CA

Customer Success Manager Remote Edtech information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do customer success manager remote edtech jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer success manager remote edtech in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

How does a customer success manager in remote Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What does a customer success manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a customer success manager in a remote Edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.
What are popular job titles related to Customer Success Manager Remote Edtech jobs in Riverside, CA? For Customer Success Manager Remote Edtech jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote Edtech jobs in Riverside, CA look for? The top searched job categories for Customer Success Manager Remote Edtech jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Success Manager Remote Edtech jobs? Cities near Riverside, CA with the most Customer Success Manager Remote Edtech job openings:
Customer Success Manager Remote Edtech jobs near you
Infographic showing various Customer Success Manager Remote Edtech job openings in Riverside, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $86,658 per year, or $41.7 per hour.

Regional Sales Manager - (REMOTE)

Chroma Systems Solutions Inc

Lake Forest, CA • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

JOB TITLE: Regional Sales Manager (REMOTE)

DEPARTMENT: Sales

REPORTS TO: Sales District Manager

EMPLOYEE TYPE: Full-Time, Exempt

LOCATION: Remote

SALARY: is commensurate with relevant experience

PAY RANGE: $60,000 -$80,000 Annually Plus Commission

GENERAL JOB DESCRIPTION

Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing.

We’re looking for a Regional Sales Manager to build strong relationships with customers and identify solutions to their power conversion or safety testing requirements. This individual will be responsible for keeping the management team informed of strategic planning and performance, as well as work with cross functional teams such as Inside Sales, Marketing, Order Entry and Service. This position is also responsible for ensuring that any challenges affecting the ability to develop long term relationships between Chroma and its customers in their assigned area are managed to resolution. The position requires excellent people-management skills, high focus on sales targets, an ability to communicate at all levels in the organization, and a thorough understanding of Chroma’s products and applications.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Develop and execute strategic plan for your region to ensure sales targets are given every opportunity to be met.
  • Responsible and accountable for Instrument sales targets as well as identifying automated test solution.
  • Focus on new growth markets and target and key accounts.
  • Majority of their time will be spent traveling into regions on a regular basis to meet with key customers and/or prospect new accounts as well as attend trade/networking events.
  • Perform product demonstrations to customers/prospects while differentiating Chroma products and solutions from competitive offerings.
  • Ability to target, set strategy, and penetrate new key accounts consistently.
  • Working with CRM sales database.
  • Follow-up with customers on quotes and information.

QUALIFICATIONS:

  • 4-Year College degree - BS in Electrical Engineering degree is highly preferred.
  • Regional Sales experience in a power conversion industry is highly preferred.
  • Prior sales experience with proven track record in achieving and overachieving sales targets.
  • Strong level of business acumen, in order to articulate and understand the business requirements from the customer’s perspective as well as Chroma’s internal requirements.
  • Power Conversion products background a strong plus.
  • Proven track record in achieving and overachieving targets.
  • Skilled in prospecting, negotiating, and closing sales.
  • Knowledge of Microsoft Office Suite and preferably Sage CRM

SUPERVISORY RESPONSIBILITIES:

This is a non-supervisory position

COMPANY BENEFITS:

  • Bonus programs based on individual and company performance
  • Vacation, sick, bereavement time
  • Medical, dental, and vision plans for employees and dependents
  • Life insurance, AD&D, long term disability, and employee wellness programs
  • 401(k) retirement accounts with immediate vesting of company contributions
  • Profit sharing programs

WORKING CONDITIONS:

Chroma Systems Solutions is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, political affiliation, marriage or veteran status, and will not be discriminated against on the basis of disability.

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