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Customer Success Manager Remote Edtech Jobs in Riverside, CA

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

EnerSys

Senior Manager of Service Enablement

Chino, CA · Remote

Remote Position - Requires domestic and international travel up to 50%. EnerSys is a global leader ... Demonstrated success supporting business performance, customer engagement, revenue growth, and ...

New

Aura

Security Partner Manager

San Bernardino, CA · Remote

... remote support for business operations in adjacent or emerging markets as needed WHAT YOU BRING ... Proven success managing regional accounts, service vendors, or field-based partnerships * Strong ...

PSC Biotech

Global Software Sales Manager

Pomona, CA · Remote

$140K - $160K/yr

This is a remote position. PSC Software, a division of PSC Biotech, is a leading provider of ... Proactively identify and mitigate customer risks while partnering with Customer Success and Support ...

Aura

Security Partner Manager

San Bernardino, CA · On-site +1

... remote support for business operations in adjacent or emerging markets as needed WHAT YOU BRING ... Proven success managing regional accounts, service vendors, or field-based partnerships * Strong ...

Tomra

Customer Support Manager - Americas

Irvine, CA · Remote

We value passion that focuses and commits to meeting success. We believe in a responsible and safe ... Build a Technical Support Center of Excellence, including remote support and escalation governance

Tomra

Customer Support Manager - Americas

Irvine, CA · On-site +1

$110K - $137K/yr

We value passion that focuses and commits to meeting success. We believe in a responsible and safe ... Build a Technical Support Center of Excellence, including remote support and escalation governance

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Customer Success Manager Remote Edtech information

See Riverside, CA salary details

$33.9K

$86.7K

$146.1K

How much do customer success manager remote edtech jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer success manager remote edtech in Riverside, CA is $86,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

How does a remote Customer Success Manager in Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What does a Customer Success Manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Customer Success Manager in a remote edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.
What job categories do people searching Customer Success Manager Remote Edtech jobs in Riverside, CA look for? The top searched job categories for Customer Success Manager Remote Edtech jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Success Manager Remote Edtech jobs? Cities near Riverside, CA with the most Customer Success Manager Remote Edtech job openings:
Customer Success Manager Remote Edtech jobs near you
Infographic showing various Customer Success Manager Remote Edtech job openings in Riverside, CA as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $86,658 per year, or $41.7 per hour.
National Account Manager - Critical Power & Reserve Power

National Account Manager - Critical Power & Reserve Power

Motive Companies

Anaheim, CA • Remote

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Our client is a leading manufacturer and supplier of battery and power solutions serving telecommunications, UPS, traffic, utility, and critical infrastructure markets across North America.

We are seeking a National Account Manager to drive growth within established and emerging accounts across the reserve power and standby power industry.

This role is ideal for a sales professional with experience selling batteries, DC power systems, UPS solutions, telecom power equipment, or other technical products into mission-critical environments.

Responsibilities
  • Manage and grow relationships with national accounts, distributors, OEMs, and channel partners
  • Drive new business development within telecommunications, UPS, traffic, utility, and reserve power markets
  • Own the sales process from prospecting through close
  • Identify opportunities to expand existing customer relationships and market share
  • Deliver product training and technical presentations to customers and partners
  • Represent the company at industry events, trade shows, and customer meetings
  • Maintain CRM activity, pipeline forecasts, and account plans
  • Collaborate with engineering, operations, customer service, and leadership teams to support customer success

Qualifications
    • 5+ years of B2B sales experience
    • Experience selling batteries, power systems, UPS solutions, telecom infrastructure, DC power systems, or other technical products
    • Experience managing customer relationships across multiple regions or national accounts
    • Strong business development and account management skills
    • Ability to understand and communicate technical products and solutions
    • Strong presentation, negotiation, and relationship-building skills
    • Self-motivated and comfortable working remotely with regular travel
  • Preferred Experience
    Experience selling into one or more of the following markets:
    • Telecommunications
    • UPS and critical power
    • Reserve power systems
    • Industrial batteries
    • Utility power
    • Data centers
    • Critical infrastructure

Why This Opportunity
  • Established company with a strong reputation in the power industry
  • Existing customer base and growth opportunities
  • National territory and strategic accounts
  • High visibility role with direct impact on company growth
  • Long-term career advancement opportunities
If you have experience selling into telecom, UPS, reserve power, battery, or critical infrastructure markets, we would like to speak with you.

Compensation & Benefits

  • Base Salary: $85K - $95K
  • Commission + Bonus opportunities
  • 401(k) with company match
  • Medical, Dental, Vision, and Life Insurance
  • Paid Time Off


Work Environment

  • Remote (home-based)
  • Regular travel required, including overnight stays
  • Flexible schedule based on customer needs

#MCTA1
Education:Employment Type: FULL_TIME

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