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Customer Success Manager Edtech Jobs in Reno, NV

The company co-innovates with deep engineering expertise, treating customer success as its own ... Manages discipline and termination of employees in accordance with company policy. Collaborates ...

New

Manager, Inventory

Reno, NV · On-site

$90 - $130/hr

The company co-innovates with deep engineering expertise, treating customer success as its own ... Planning and managing logistics, warehouse, transportation and customer services * Directing ...

Customer Experience Rep III

Reno, NV · Hybrid

$21 - $31.73/hr

... management during operational disruptions and high-volume events. * Cross-functional issue resolution: Partner with Operations, Transportation, Network Planning, Quality, Customer Success, and other ...

Customer Experience Rep III

Reno, NV · Hybrid

$21 - $31.73/hr

... management during operational disruptions and high-volume events. * Cross-functional issue resolution: Partner with Operations, Transportation, Network Planning, Quality, Customer Success, and other ...

Sr. Manager, Operations

Reno, NV · On-site

$70 - $110/hr

The company co-innovates with deep engineering expertise, treating customer success as its own ... Planning and managing logistics, warehouse, transportation and customer services * Directing ...

Showing results 21-40

Customer Success Manager Edtech information

See Reno, NV salary details

$32.4K

$82.8K

$139.6K

How much do customer success manager edtech jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success manager edtech in Reno, NV is $82,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Reno, NV?

For Customer Success Manager Edtech jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Edtech jobs in Reno, NV look for?

The top searched job categories for Customer Success Manager Edtech jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Success Manager Edtech jobs?

Cities near Reno, NV with the most Customer Success Manager Edtech job openings:

Senior, Human Resource Manager

SYNNEX Corporation

Reno, NV • On-site

$140 - $200/hr

Other

Retirement, PTO

Posted 2 days ago

New


Job description

Hyve Company Overview Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure. Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Director, Human Resources Responsibilities:

The HR Director will collaborate closely with senior leadership to plan, facilitate, lead, direct, develop, and coordinate policies, activities, and staff to attract and retain top talent. The HR Director will lead our HR, Staffing and Recruitment teams in day-to-day operations, driving excellence and consistency throughout the organization. Oversees the daily workflow of human resources departments. Collaborates with leaders across manufacturing sites to guide, and align with communications, culture, and workflows. Maintains knowledge of trends, best practices, regulatory changes, and innovative technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to senior leadership. Leads the HR team in conducting research and analysis of organizational trends including the review of reports and metrics from the organization’s human resource information systems (HRIS) Guides and administers human resource programs including, but not limited to compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale. Helps plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs. Manages discipline and termination of employees in accordance with company policy. Collaborates with senior leadership to identify and implement the organization’s goals and strategy related to staffing, recruiting, and retention. Travels as needed to other Hyve locations. Performs other duties as required.

Qualifications:

BS in Human Resources or years of experience. Minimum of 7-10 years of progressive experience in HR management, with a minimum of 2 years Manufacturing preferred. Over 5+ years of experience in management and mentoring HR Department. Proficiency in HRIS systems and Microsoft Office Suite. In-depth knowledge of California labor laws and regulations. Exceptional interpersonal skills with a proven track record of building effective work relationships. Strong communication skills, both written and verbal. Demonstrated ability to build and scale HR functions from the ground up. Innovative and proactive approach to addressing HR challenges and opportunities. Strong skills in analysis and problem-solving.

What’s in it for you Benefit
  • Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Mental Health Care
  • 401K with match
  • Paid Holidays, Vacation & Sick Days
  • Tuition Reimbursement
  • Perks at Work
  • LEAP Program
  • MyFlexPay

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.

ABOUT HYVE SOLUTION

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through deep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Hyve Solutions is a wholly owned subsidiary of TD SYNNEX Corporation (NYSE: SNX). For more information, visit hyvesolutions.com, email sales@hyvesolutions.com, or call (855) 869-6973.

ABOUT TD SYNNEX CORPORATION

TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem.

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