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Customer Education Manager Jobs in Reno, NV (NOW HIRING)

ADT Security Services

Low Voltage Technician

Sparks, NV

$21.25 - $29/hr

From installation and service to troubleshooting and customer education, these team members are the ... Self-directed with solid time management in a fast-paced environment What will set you apart:

ADT

Low Voltage Technician

Sparks, NV · On-site

$21.25 - $29/hr

From installation and service to troubleshooting and customer education, these team members are the ... Self-directed with solid time management in a fast-paced environment What will set you apart:

Aspen Animal Wellness

Veterinary Office Manager

Reno, NV · On-site

$30 - $33/hr

EDUCATION REQUIREMENTS College Degree preferred but not required. EXPERIENCE REQUIREMENTS Two years management of CSR staff is preferred. Five years of experience in the veterinary field with ...

Aspen Animal Wellness

Veterinary Office Manager

Reno, NV · On-site

$30 - $33/hr

EDUCATION REQUIREMENTS College Degree preferred but not required. EXPERIENCE REQUIREMENTS Two years management of CSR staff is preferred. Five years of experience in the veterinary field with ...

Milan Institute

Customer Service Specialist

Sparks, NV · On-site

$17.50 - $23/hr

You will be vital in managing client appointments, providing excellent service, and supporting our ... Additional education or training in customer service or hospitality is preferred. * Previous ...

Milan Institute

Customer Service Specialist

Sparks, NV · On-site

$17.50 - $23/hr

You will be vital in managing client appointments, providing excellent service, and supporting our ... Additional education or training in customer service or hospitality is preferred. * Previous ...

Milan Institute

Customer Service Specialist

Reno, NV · On-site

$17 - $22.50/hr

You will be vital in managing client appointments, providing excellent service, and supporting our ... Additional education or training in customer service or hospitality is preferred. * Previous ...

Milan Institute

Customer Service Specialist

Reno, NV · On-site

$17 - $22.50/hr

You will be vital in managing client appointments, providing excellent service, and supporting our ... Additional education or training in customer service or hospitality is preferred. * Previous ...

Milan Institute

Customer Service Specialist

Reno, NV · On-site

$17 - $22.50/hr

You will be vital in managing client appointments, providing excellent service, and supporting our ... Additional education or training in customer service or hospitality is preferred. * Previous ...

Milan Institute

Customer Service Specialist

Reno, NV · On-site

$17 - $22.50/hr

You will be vital in managing client appointments, providing excellent service, and supporting our ... Additional education or training in customer service or hospitality is preferred. * Previous ...

Milan Institute

Customer Service Specialist

Sparks, NV · On-site

$17.50 - $23/hr

You will be vital in managing client appointments, providing excellent service, and supporting our ... Additional education or training in customer service or hospitality is preferred. * Previous ...

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All JobsCustomer Education JobsCustomer Education Manager JobsCustomer Education Manager Jobs in Reno, NV

Customer Education Manager information

See Reno, NV salary details

$32.9K

$65.9K

$106.7K

How much do customer education manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer education manager in Reno, NV is $65,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What does a customer education manager do?

A Customer Education Manager is responsible for developing and delivering educational programs that help customers effectively use a company's products or services. They create training materials, webinars, and documentation to enhance customer knowledge and satisfaction. Their goal is to improve product adoption, reduce support inquiries, and drive customer success.

What are the key skills and qualifications needed to thrive as a customer education manager?

To thrive as a Customer Education Manager, you need expertise in instructional design, adult learning principles, and program management, often supported by a background in education, training, or customer success. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or association with ATD are commonly required. Strong communication, relationship-building, and analytical skills help in tailoring educational materials and effectively engaging diverse audiences. These competencies are vital to ensure customers successfully adopt products or services, leading to higher satisfaction and retention.

What are some typical challenges faced by customer education managers, and how are they addressed?

Customer Education Managers often face the challenge of designing training that caters to a wide range of customer knowledge levels and learning preferences. They address this by developing diverse resources, such as live webinars, self-paced courses, and comprehensive documentation, often updating materials based on user feedback and product changes. Collaboration with product, support, and marketing teams is key to ensuring training stays relevant and impactful. This dynamic environment requires adaptability and ongoing communication to keep educational offerings aligned with evolving customer needs.

What are popular job titles related to Customer Education Manager jobs in Reno, NV?

For Customer Education Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Education Manager jobs in Reno, NV look for?

The top searched job categories for Customer Education Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Education Manager jobs?

Cities near Reno, NV with the most Customer Education Manager job openings:

Customer Education Manager jobs near you
Infographic showing various Customer Education Manager job openings in Reno, NV as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $65,908 per year, or $31.7 per hour.

Mortgage Branch Manager-Non Producing: BR 23

Texana Bank, N.A.

Reno, NV • On-site

$80 - $100/hr

Other

Posted 4 days ago

Job description

Mortgage Branch Manager-Non Producing: BR 23

JOB SUMMARY: The Mortgage Branch Manager is responsible for managing the Loan Production Office (LPO) while ensuring operational excellence, business growth, and regulatory compliance. This leadership role requires more than 50% of working hours dedicated to management and supervision of LPO employees while also driving mortgage loan product sales. The Mortgage Branch Manager plays a critical role in business strategy, talent management, and customer engagement to enhance the bank’s success.

ESSENTIAL FUNCTIONS:

  • Supervise and manage the daily operations of the LPO, ensuring efficiency and productivity.
  • Oversee a team of at least two full-time LPO employees or the equivalent.
  • Lead hiring and firing decisions by providing input into the bank’s talent management processes.
  • Mentor and coach employees to optimize performance, business growth, and professional development.
  • Conduct regular business planning and sales strategy meetings with LPO employees.
  • Maintain an open-door policy to support and engage employees effectively.
  • Ensure all employees comply with bank-mandated compliance training and continuing education requirements.

Sales & Business Development:

  • Meet or exceed minimum monthly production levels of five (5) funded mortgage units per month, as per bank policy.
  • Develop and maintain strong relationships with prospects, customers, and referral partners.
  • Educate customers on the mortgage loan process, products, pricing, and payment structures to enable informed decisions.
  • Assist customers in structuring loans to meet financial needs and goals.
  • Support employees in leveraging bank-approved tools to grow business opportunities.
  • Continuously recruit additional personnel to grow the team and expand the business.

Compliance & Operational Efficiency:

  • Ensure adherence to bank policies, regulatory requirements, and industry best practices.
  • Monitor loan pricing management to ensure compliance with bank guidelines.
  • Immediately report suspected fraud or unauthorized activities to bank management.
  • Maintain stringent safeguards on borrower non-public personal information.
  • Assist in managing expenses, P/L, and overall business strategy to enhance the branch’s success.

Loan Origination Restrictions:

  • The Mortgage Branch Manager is a non-producing manager and is strictly prohibited from engaging in any loan origination activities, including actions defined under the Truth in Lending Act and other applicable licensing laws

QUALIFICATIONS:

  • Proven leadership experience in mortgage lending and loan production management.
  • Strong knowledge of mortgage products, pricing, and regulatory compliance.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to drive sales and business growth while maintaining operational integrity.
  • Proficiency in mortgage software tools and financial analysis.
  • Commitment to team development and customer education.

EMPLOYMENT TYPE:

This is a full-time, salaried exempt, W-2 position under the employment of the Bank.

Equal Opportunity Statement: Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.

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